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  • Posted: Jul 17, 2024
    Deadline: Jul 23, 2024
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    4G Capital (4th Generation Capital) is Africa's fastest fintech providing ethical credit services to those who require it most. We provide rapidly accessible and affordable unsecured loans with strict affordability criteria to prevent unmanageable debt. Our customers are mainly small businesses and entrepreneurs who use our credit to grow their businesses ...
    Read more about this company

     

    Office Administrator

    Job Purpose

    • The Office Administrative Assistant will manage the office and information requirements of the Headquarters staff of 4G Capital. They will be the first point of contact for visitors and will handle various administrative tasks, including the creation of newsletters and event management. This role requires strong organizational skills, excellent communication abilities, and proficiency in design and presentation.

    Roles & Responsibilities

    • Reception Duties: The office Assistant will greet and welcome visitors in a professional and friendly manner.
    • Answer, screen, and forward incoming phone calls.
    • Maintain a clean and organized reception area.
    • Plant maintenance for HQ and the Call Center.
    • Management of the Board room and other meeting rooms - booking system, preparation, maintenance and usage.
    • Provide general support to visitors

    Administrative Support: Manage office supplies inventory and place orders as needed.

    • Handle incoming and outgoing mail and deliveries as the point person.
    • Assist with scheduling meetings and coordinating calendars.
    • Receiving and electronic filing of reports, contracts, presentations and ensuring they are properly filed in accordance with the Group filing structure
    • Maintaining hard copy filing of key documentation
    • Renewal of business permits and OSHA Certs - HQ and OSA
    • Coordinate and oversee office repairs and maintenance are done - HQ and the call center.
    • Assist in office administrative operations and procedures

    Office Health and Safety: Maintaining office health and safety in alignment with OSHA guidelines (HQ and OSA,) and overseeing implementation of OSH regulations in the workplace.

    • Office monthly checks and maintenance of registers, etc.
    • ESG and OSH committee member - capturing minutes and action points of the quarterly meetings
    • Design and Presentation: Create visually appealing newsletters and other company communications and assist in preparing presentations for internal and external use.
    • Event Management: Plan and coordinate company events, including Christmas parties, lunches, CSR activities (Waithaka Special) and other special occasions
    • Liaise with vendors and service providers to ensure smooth execution of events. Organize and schedule meetings and meeting room bookings
    • Booking accommodation for candidates attending internal interviews and organizing interview lunches
    • Meeting Minutes and Reporting: Attend meetings and accurately take minutes.
    • Prepare and distribute meeting minutes to relevant stakeholders
    • Compile and prepare reports as required by management ensuring quality standards are met.
    • Prepare and format documents, reports, and presentations.
    • Ensure security, integrity, and confidentiality of data

    Required Skills for Office Admin Assistant

    • Bachelor's degree in Business Administration or relevant discipline
    • Minimum 3 years of proven experience as an office Assistant or other relevant administrative support experience
    • In-depth understanding of the entire MS Office suite.
    • Ability to organize a daily workload by priorities.
    • Must have design and presentation skills
    • Must be able to meet deadlines in a fast-paced, quickly changing environment.
    • A proactive approach to problem-solving with strong decision-making skills.
    • Excellent and Professional level verbal and written communications skills.
    • Organized and articulate
    • Friendly team player
    • Detail orientation and able to work independently with little supervision

     Procurement Manager
    Purpose

    • Direct line manager, who will offer ongoing support and supervision as well as the conduit to the Management Board.
    • Implement internal work procedures and policies consistent with overall company goals and objectives

     Departmental Heads

    • External Specialist
    • Manage and maintain these strategic relationships

    go to method of application »

    Senior Product Manager

    Job Purpose

    • The Senior Product Manager will drive the design and delivery of 4G Capital products, ensuring they have known customer and business value. They will ensure continuous improvement to the overall combination of services provided to the customer in order to maximize market penetration, growth, and profitability, through an enhanced experience

    Roles & Responsibilities

    • To lead and offer innovative products that meet 4G Capital customers' needs and experience to grow the company's market share.
    •  Creating product vision - you will own an area of 4G Capital product and within this create a vision which aligns with the wider business strategy. This vision will incorporate the perspectives of other teams including tech and operations, and be known throughout 4GC.
    • Creation and maintenance of product roadmap - you will own the roadmap for your product(s), ensuring it is groomed and ready for development. The roadmap will incorporate the perspectives of other teams and be known throughout 4GC.
    • Agile product design and delivery - you will form a key part of the scrum team, working closely with the scrum-master and tech lead to ensure the vision and roadmap are well documented and communicated.
    • Stakeholder management, including the ability to present at the most senior level, and to constructively challenge where appropriate.
    • Collaboration; product should be the most highly collaborative team in the business and it's your responsibility to model and create these behaviors.
    • Prioritization; there are often many conflicting priorities and therefore the ability to determine what activity is most important is key. This will always be based on a combination of customer value, business value and technical feasibility.

    Required Skills for a Senior Product Manager

    • Experience of agile product delivery; working knowledge of key tools (JIRA etc), language and roles.
    • Experience of working with engineers; working knowledge of key engineering phases (QA, testing etc); experience working closely with API products is desirable.
    • Experience of design tools and/or working with designers; working knowledge of design tools (Figma, Invision, Sketch etc) and/or experience of working with colleagues using these tools.
    • Highly motivated, highly organized, creative, and able to work with limited supervision and deliver within tight time frames.
    • You will have several years' experience in a similar environment in a similar role, with evidence of products that you have delivered to customers.
    • Proven track record of managing all aspects of a successful product throughout its lifecycle.
    • Proven ability to develop product and marketing strategies.
    • Solid technical background with understanding and/or hands-on experience in software development and web technologies
    • Experience in delivering finely tuned product marketing strategies.
    • Creativity; evidence of problem solving and creative thinking when faced with a challenge.
    • Documentation; the ability to write and communicate clearly will enable other teams to be more productive.
    • Experience of using customer centric tools and processes; to ensure we're designing products that help our customers you will need to have experience of collecting customer feedback, documenting personas, and bringing customer data into the product life cycle.

     Head of Product

    • Subordinates/Direct

    Reports

    •  Departments Heads
    • External Stakeholders

    Purpose

    • Direct line manager, who will offer ongoing support and supervision, as well as the conduit to the Management Board
    • Determine work priorities; schedule work assignments; select, orient, train, evaluate work performance and recommend associated personnel action; provide staff with clear and concise written guidelines.
    • Implement internal work procedures and policies consistent with overall company goals and objectives
    • Manage and maintain these strategic alliances

    Method of Application

    Mode of application
    If you are interested and meet the above requirements and competencies, kindly send your CV and cover letter detailing your suitability for the position applied for to careers@4g-capital.com.
    Kindly headline your application:

    • Office Administrator - Applications deadline is 19th July 2024
    • Senior Product Manager - Applications deadline is 23rd July 2024
       

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