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Commercial Bank of Africa Ltd (CBA) is the largest privately owned bank in East Africa and has been operating for over 50 years. CBA was founded in Tanzania and branches were set up in Kenya and Uganda shortly thereafter. CBA began as a subsidiary of Societe Financiere pour les pays D’Outre Mer (SFOM), a Swiss-based consortium bank. Other consorti...
Department: New Business Ventures
Reports To: Manager, Financial Operations
Job Purpose Statement
The purpose of this role is to organize, co-ordinate, manage and control the day to day operations in all markets where NBV is represented (currently Kenya/Tanzania/Uganda/Rwanda and Ivory Coast) for all Micro Savings and Loans (MSL-25 Million customers with a Group Balance sheet of Kes.13Bln) and Digital Finance Services (Loop), to ensure the delivery of service is expeditious, accurate and efficient and that transactions are cost effective and profitable to the bank.
Competence Requirements
Qualifications
Department: New Business Ventures
Reports To: Credit Operations Manager
Job Purpose Statement
The Portfolio Operations – Collections and Recoveries Manager is responsible for supervising collections and recoveries activities in all markets that CBA shall operate with the aim to optimize the performance of the NBV credit portfolio, through co-ordination and control of the daily collections activities of the internal and/or outsourced Collections Teams, ensuring corrective actions are identified on time. The role shall also ensure full compliance with the core principles of good lending enshrined in the Credit Policy, Banking Act, and Central Bank prudential guidelines in the respective markets.
The role holder shall be directly responsible for the management of credit risk within this service section and continuously optimise the efficiency and effectiveness of the resources deployed to the unit.
Key Responsibilities
Competence Requirements
Qualifications
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