Job Openings at Living Goods - 3 Positions

Job description

The Opportunity

Living Goods is looking to hire a Project manager who will be responsible for delivering our Technology projects on time within budget and scope. An ideal candidate for this role should possess business management, budgeting and analysis skills and have a track record of delivering results in a fast-paced environment.

Project managers are skilled at getting the best out of the people and projects that they oversee.

Ideally, you are proactive, a strong written and verbal communicator, self-directed, self-motivated, committed and passionate about Living Goods mission, and excited to join a dynamic, growing team.

A successful candidate will work cross functionally with different regional and global teams to ensure the successful deployment of projects in Africa.

Responsibilities

• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Manage and coordinate the ‘path-to-deployment’ and ‘path-to-scale’ for multiple innovation projects; coordination of projects activities which include conceptualization, designing, development and configuration, functional and user testing of projects spanning multiple year, driving potential for large scale impact.
• Work with the design team to design and iteratively improve on the health service delivery workflows incorporated in Living Goods products.
• Develop Impact and activity metrics/indicators and monitoring plan for portfolio projects to track and address issues as they arise for successfully transition to full-scale and realize health impact and monitoring overall progress and use of resources, initiating corrective action where necessary.
• Lead the process of documenting and communicating lessons learned from projects both internally and externally. Create and maintain comprehensive project documentation
• Support the communication team with the development of external communication material including; proposal, reports, presentations and write-ups for various audiences ensuring timely reporting and communication with all stakeholders.
• Prepare and manage work plans and budgets for all projects under various scenarios to facilitate quality project management and decision making in an ambiguous environment.
• Identify all the internal and external resources whether financial or human resources required completing the project successfully and recruiting for junior positions within the project.
• Use appropriate verification techniques to manage changes in project scope, schedule and costs
• Provide coaching and guidance to the team members about every aspect of the project so that the team members can understand their tasks fully and act on them efficiently.
• Manage team members on assigned projects.
• Perform risk management to minimize project risks
• Recommending information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
• As Living Goods is a dynamic organization, perform other duties as assigned.

Qualifications

• Be based in Kenya /Uganda and/or have legal work permits for Kenya/Uganda.
• BA/BS degree in Project Management, Computer Science, Software Engineering, IT or related field.
• 3+ years’ experience in project management with experience in Project Management tools.
• Experience working with marginalized communities in any social impact programs.
• Excellent work planning and budget management skills.
• Experience in collaborating multiple internal and external stakeholders and teams.
• Experience with managing expectations and change directly and indirectly.
• Good understanding of data collection, analytics and ability to interpret research for program design and implementation.
• Willingness to travel to project implementation geographies in Africa up to 50% of the time.
• Adaptable, self-motivated, inquisitive and a team player who is interested in being part of a fast-paced, growing and diverse team with a start-up atmosphere.
• Detail oriented with demonstrated ability to multitask and manage timeline pressure focusing on quality.
• Excellent written and spoken communication skills in English.

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Job description

Responsibilities

• Manage Project Technical Configuration: Work independently and partner with project managers to write technical scope of work, support service design, configure and customize communication technologies and data visualization dashboards to meet requirements, create user manuals, deploy and train on technologies managing project timelines and monitor usage of the technologies.
• Work with designers and project managers to ensure that systems designs are feasible and building upon past work. Be available to other teammates who may be building other systems, to maintain best practices and quality. Manage project timelines, monitor usage of platforms
• Support Product Development: Work with Living Good's designers to describe mHealth needs and opportunities in your region and to ensure these needs are addressed in LG's current products or in LG's Product road map.
• Post Deployment Product Support: Support end users and stakeholders (internal and external) on any arising technology issues/bugs working alongside tech support team to resolve or escalate to other tech teams and follow up to resolution.

QUALIFICATION

• Be based in Kenya /Uganda and/or have legal work permits for Kenya/Uganda.
• Have Bachelor's degree in Computer Science, Statistics, Engineering or Mathematics and 3+ years relevant experience or equivalent combination of education and experience.
• Have a minimum of 3+ years' experience using command-line tools on Linux (preferred) or another UNIX-like operating system. Be comfortable and proficient in HTML, Javascript, Node.js, and JSON.
• Have experience with relational databases, Postgres and MySQL
• Have experience in Scripting languages Appscript/Shell/Awk
• Have experience with data analysis and data visualization languages R/Matlab/Python
• Candidates should have the following personal work ethics (essential qualifications):
• Good communication and interpersonal skills with the ability to pass on information clearly to users and to grasp difficulties perceived by users.
• Commitment to frequent and timely communication, both in person and online (via email, Internet Relay Chat, and other online chat applications).
• Strong problem solver with good logical diagnostic skills and ability to exercise good judgement in the resolution of problems
• Ability to multi-task in dealing with several different problems at a time.
• Strong customer service orientation that establishes a good working relationship with customers, with the attitude of wanting to assist people and pass-on their knowledge and experience to others.
• Ability to work under high pressure, meet deadlines, monitor and follow-up on pending matters under minimum

Compensation

A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.

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Job description

The Opportunity

We have created a Community Health Innovation Network to research, test and demonstrate the viability of community based technical innovations. The Network will house and explore a wide range of initiatives that will integrate traditional public health interventions with technology and diagnostic software and hardware. We are seeking an innovative and dynamic professional to join LG as the Innovation Manager.

The Innovation Manager will play a key role in pipeline development, conducting research on existing solutions and technologies. As part of the innovation pipeline management team, you will source and maintain an active pipeline of new R&D ideas. You will be a technical expert with a broad knowledge of the diagnostic and health technology field who will explore, engage, and vet new partners and technologies for the lab. You will help conduct in field/in network scans to identify new needs, pain points, and new ideas from within the Network itself, by conducting user research, focus groups, and employing human centered design techniques to engage Community Health Workers and clients in idea generation.

The Innovation Manager will report in to the Technical Director, and work closely with the Chief Technology Officer as well.

Responsibilities

• Define and prioritize key innovation projects based on work plan phases and decision points
• Identify and liaise with potential innovation partners individuals, organizations, governments to pursue the innovation strategy
• Manage innovation projects and implementation partners
• Report on progress of strategy on a periodic basis, as agreed with the Technology Director
• Identify areas for research and innovation that includes and not limited to;
• User research to explore current scenario and define problems and opportunities for improvement
• Development of user personas
• Literature reviews of existing solutions
• Landscape of existing or potential solutions
• Buy-in from required partners
• Research to establish and document baseline and future success markers
• Take the lead in the development of knowledge products based on research outputs and validated innovation activities

Minimum Qualifications And Experience

• Bachelor’s Degree level required; Master’s or higher desirable
• Experience in social research, with a focus on technology, health and governance issues
• A strong background and experience in innovation work, technology, research, data science, and human-centered design
• Excellent oral and written communication skills in English; able to produce high quality presentations, briefing papers etc.
• A good understanding of Web technologies
• Understanding of regulatory environment and health protocols that must be adhered to
• Experience of commissioning and managing contracts with third party researchers
• Ability to work as part of a distributed team and to work independently in a start-up environment, meeting tight deadlines and multiple priorities with minimal supervision
• Sensitive to different cultural and social contexts, able to collaborate successfully with people from many different countries
• Based in Nairobi with 50% travel to the field in the West of Kenya

Compensation

A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity. The opportunity to be your best while making lives better for those in need.