Job Openings at Standard Bank Group

JOB PURPOSE
To manage a portfolio of projects that deliver solutions in business or technology. To work as part of the change team to implement large scale organisational changes. Lead a team of project managers.

KEY RESPONSIBILITES

1. Ensure alignment between business unit objectives and the portfolio of change. Enlist senior management commitment as sponsors for all of the changes.
2. Guide the prioritisation and categorisation of change initiatives in the portfolio.
3. Identify and leverage common goals between different change initiatives that have been planned, for the assigned portfolio. Provide guidance to the business on ensuring integration between the objectives and the coordination of timelines and change impacts.
4. Direct execution of deliverables of the project teams and ensure that change and project governance is adhered to.
5. Plan and monitor the utilisation of resources across the change portfolio including business resources, external consultants, contractors and other vendor resources. Work with the project teams to update resourcing forecasts on a monthly basis.
6. Develop portfolio dashboards that monitor the delivery of all the projects in the portfolio including showing the interdependencies and the consolidated change impacts. Together with change specialists, ensure that journey maps and change and communication plans are developed for all the projects.
7. Review the overall risk and issue logs for the portfolio. Identify systemic issues. Highlight key and common risks to the business owners of the changes. Engage with project and programme boards to ensure adequate understanding and participation in resolving risks and issues.
8. Conduct quality assurance with project managers at intervals during the projects to ensure quality of output in the planning, risk management and execution of projects.
9. Review and participate in the approval of project business cases to determine the adequacy of the resource forecast and the accuracy of assumptions used for the financial calculations on the cost and benefit sides.
10. Mobilise project business owners to help them understand their key roles in sponsoring the changes from a financial as well as people impact perspective. Support the efforts of the business owners to develop the business cases and provide expert input into the delivery planning and resource forecasting.
11. Call in support from colleagues in Finance for complex or expensive business cases to ensure that the benefits case is adequately challenged and sound. Monitor ongoing project spend against delivery milestones and highlight all key concerns of overshoot to the project owners.
12. Monitor benefits realisation across the change portfolio and develop corrective actions with the business owners where benefits are not realising as planned. Arrange for projects and business cases to be updated as more accurate information becomes available for benefits and costs.
13. Coordinate delivery with resources outside of the function (for example with Vendor Management or Group Technology Shared Services) and build relationships with these teams to ensure that project managers will have access to the right supporting resources to execute their projects effectively.
14. Support the business with the process of prioritising projects by contributing an expert view on the current demand on resources and the business rationale for the planned changes.
15. Monitor productivity of all the resources working on the projects across the portfolio and ensure a fair distribution of workload. Work with project managers to rebalance the workload if needed.
16. Review change plans developed for the projects and ensure that adequate planning and execution mechanisms are in place for communication, training, stakeholder engagement and monitoring of change impacts.
17. Work with project management offices across the bank to improve tools and methods and to share learning and best practices.
18. Lead a team of project managers
19. Work with managers in the team to achieve desired business results through continuous improvement and mentoring activities.
20. Monitor the implementation of the performance process in the team and apply it rigorously to direct reports.
21. Coach the management team on how to conduct effective performance discussions.
22. Analyse management and technical development needs of managers in the team. Inform the training budgeting process.
23. Maintain a succession plan for the management team using the Talent Management process for strategically critical roles and an informal process for the remaining roles.
24. Interview and hire direct reports, with support from Human Capital. Support managers with their recruitment decisions on request.
25. Review workforce and headcount plans for the team including requests for headcount changes.
26. Approve/decline headcount within overall mandate.
27. Ensure that managers have leave plans in place for their areas.
28. Review key people metrics - attrition, vacancy rates, reasons for leaving, absence rates, grievances etc. and define strategies to improve the working environment if the indicators show adverse trends.
29. Act as second level escalation point for grievances raised. Participate as decision maker in selected disciplinary processes.
30. Provide business management for the project management function
31. Coordinate the efforts of the different project teams to minimise duplication of effort, maximise efficiency and value for money.
32. Rebalance resources (people, budgets, equipment) between the different project teams within overall approved resources for the year.
33. Contribute to the development of 2-3 year strategic plans for the area by providing a view on potential improvements in existing products, processes and services.
34. Provide clear direction to project and programme managers on the strategic plan and ensure their understanding and buy-in.
35. Take accountability for the overall achievement of departmental goals related to people customer experience, financial performance, risk, compliance and governance.
36. Manage operational budgets within assigned mandates.
37. Analyse effectiveness of cross-functional processes and systems in place in the area and identify areas for improvement.
38. Review performance against scorecards, change operational targets and processes to address any gaps.
39. Agree and manage services levels with internal customers.
40. Review process control requirements at least annually to determine if they are still adequate to mitigate risk to the desired level.
41. Work with assurance teams and internal audit to scope assurance reviews, delivery assurance and audits. Own and agree remedial actions for audit findings related to project implementation.
42. Ensure that the teams understand compliance requirements. Call for support from the Compliance Officer when required.
43. Ensure that managers understand their responsibilities for physical and systems access control.

QUALIFICATIONS

1. 3 Year Degree in Sciences, Engineering, Commerce or Business Administration
2. A formal project management qualification such as PMBOK, Prince II or PMP
3. Project Management - More than 10 Years

Portfolio Managers require extensive experience in the field of delivering change programmes. It would be advantageous if the experience includes business project management and technology project management

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JOB PURPOSE

This role supports both the Bank’s New and Amended Client Solutions Committee to execute their mandate.
Ensures that all the necessary governance and risk assessments associated with the introduction of New Solutions, are identified and addressed prior to product execution for BCC, CHNW and CIB (for Pan Bank solutions).
Risk manage products by challenging Business regarding alignment to overall business strategy and whether the offering is within the defined risk appetite and control environment of the Bank. Identify preliminary issues and gaps ensuring accuracy and completeness of product information.
Drive collaboration between business and stakeholders to ensure they work together to identify key risks and appropriate controls around the booking, processing, reporting and settlements of products to ensure it is conducted in a controlled method within the capabilities of the Bank’s infrastructure and that the reputation of Standard Bank will not be harmed.
Manage the New and Structured Product reporting process utilising cross product expertise ensuring key information is highlighted.
Challenge business thought process at institution and periodically to ensure products are fit for purpose and competitive in the market. Also continuously ensures that the solutions are meeting strategic objectives of the Bank and those specified at the onset

KEY RESPONSIBILITES

Upholding governance with effective decision making and policy application

1. Co-ordinates in driving and implementing the NACS policy across all product lines and business units, ensuring consistent application of standards.
2. Ensures the policy remains up to date, taking into account changes in the Bank and its environment.
3. Embed the policy and NACS processes across business units and effectively interpret the policy, providing guidance on its application to stakeholders. Maintain and further develop a thorough knowledge of the front to back operating models in the bank as well as the control environment to support effective decision making and risk management in the new products process
4. Continuously explains new products to committee members.
5. Co-ordinates the management of the NACS committee meetings for all business units. These are formal committee structures, chaired by the NACS Chair (Head, Client Solutions, or their alternate) and is attended by senior/executive representatives of the Bank. There are often detailed discussions and that can be very technical therefore organisational knowledge is required as well as background to the product offerings for each BU’s.
6. Prepare minutes of the above mentioned Committee meetings as required under the NACS policy.
7. Perform detailed reviews of stakeholder minutes, that may include minutes performed by other team members

Management of new Solutions;

1. Exhibits cross product expertise to perform comprehensive analysis of the impact of new products on the current operating environment to ensure risk and solutioning adequacy is appropriately addressed.
2. Upfront intelligent challenge of the new product information received from product owners and business, identifying gaps, in order to ensure accuracy, completeness and fit to strategy requirements. Requests information that has not been provided to ensure product papers provide the requisite level of product and risk information for stakeholders to ascertain the impact of the new product on their areas.
3. Manage new products, ensuring product papers are updated for any changes, progress and any risks that arise during the process.
4. Effectively manage the stakeholder requirements process, supporting product requirements and formal product sign-off.
5. Hold and manage stakeholder meetings with Business and the risk and operational areas to drive the requirements process, agreeing action plans and timelines to resolve any outstanding issues.
6. Ownership of the post implementation review process, ensuring issues encountered are raised, reported on, monitored and subsequently addressed.
7. Maintain strong control environment;
8. Highlight control weaknesses and drive remedial action.
9. Identify policy breaches and escalates via the Operational Risk Incident process.
10. Escalates matters of urgency and/concern to line manager
11. Tracks business case KPIs and ensures adequate engagement to facilitate alignment to strategic priorities in liaison with the business transformation office.
12. Effective stakeholder management and collaboration;
13. Maintain clear communication channels with all stakeholders and business as well as the line manager to align expectations in terms of timelines and ensure full awareness at all times.
14. Proactively develop and manage relationships with the various key internal stakeholders and external stakeholders.
15. Ability to discuss products and identify key requirements for go-live, influencing the actions to be followed and the resolution of issues. Challenges discussions where required and is credible.
16. Liaises with other internal risk and governance forums to provide the necessary information.

Engagement and management of internal and external auditors

1. Provide support to ensure successful and timely completion of internal and external audit engagements.
2. Liaise with internal and external audit to provide necessary information
3. Driving process efficiencies and prioritisation
4. Participate in the agile change framework by proactively driving continuous improvements to the NACS process and the operating environment.
5. Drive prioritisation of new products and ad hoc investigations by highlighting urgent issues to the committee and enforcing solutions.
6. Provide efficiencies for the team by streamlining tasks through automation.
7. Be prepared to perform tasks outside the perceived role’s responsibility where the team’s performance requires it.
8. Management information & reporting processes
9. Preparation of management information (MI), for products under his/her management, that provides concise and relevant feedback regarding new products and the approval process to key stakeholders and business.
10. Review overall team MI reports ensuring key information is highlighted, including challenges experienced. Product completion status to be provided with any identifiable trends.
11. Compile reports and ad hoc presentations where required.

QUALIFICATIONS

1. BCom. Honours or equivalent qualification
2. Formal product governance qualification an added advantage
3. 7 - 10 years Strong banking and finance background in order to understand the financial and strategic impact of the new products. Strong understanding of banking principles and the broader banking environment.
4. 3 - 4 years Strong understanding of how the Bank units operate and the operating models that support Business.
5. 1 - 2 years Understanding the risks that face the organisation and the risks that are introduced with regards to New Product Offerings.

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JOB PURPOSE

1. To perform 1st line of defence controls and monitoring for GM and SBGS.
2. To lead strategic GM and SBGS projects, I.T implementation/enhancement and coordinate Global Markets forums.

KEY RESPONSIBILITES

Governance and Risk Management

1. Management of Operational Risk Incidents
2. Monitoring and Investigation of Trade Dashboard Breaches daily- Credit/Market Risk/Operational
3. BAU trade exceptions approvals- Cancellations/Amendments/backdating/Loss deals/Negative margins/position reconciliations
4. BCM coordination and update of BCM plans as required
5. Management of Country Front Office and Support Enabler Internal, External and Central Bank audit reviews.
6. Audit Issue tracking and Corrective Action implementation
7. Dealer monitoring function- through various trade and exceptions dashboards
8. Risk and Control reporting to management and trading floor
9. Review and manage the KRI and RCSA process
10. Process and control review across GM/SBGS and supporting functions
11. SBGS control monitoring and reporting
12. Logical access management- all systems
13. Represent GM in various risk forums> Kenya OPCO/Kenya BR Forum/Africa BRCC forum/Africa GM Business Managers Forum/Regional Financial Review forum

Business and Management Reporting

1. Leading the new products process for GM and engagement in the NPC process
2. Market FX research and reporting
3. Stakeholder engagement- Credit/Operations/Market risk/Operational risk/Audit/Finance
4. GM Manco coordination
5. Co-ordination of annual budgets and strategic plans for the GM business.
6. Cost management and control oversight for the GM team.
7. Capital forecasting and control oversight.
8. Co-ordination of monthly MIS, as required.
9. Financial performance review- Monthly in country and with Centre management- Cost and revenue

Business Planning and Development

1. Primary responsibility to procure and co-ordinate Support (Risk, Operational, Systems, Compliance, Legal…etc)
2. Provide guidance to the GM Head and the whole of GM management team on all business requirements
3. Correspondent banking and development of counterparty dealing capabilities (ISDA, ISMA etc)
4. Liaison with the Legal, Market Risk, Credit and other Risks functions to clear obstacles for in-country dealing.
5. Management of front office systems- market data and telecom requirements and project management
6. GM Project management- system upgrades/deployment/new product engagements/special projects

QUALIFICATIONS

1. Business degree
2. CPA/CFA/ACCA certification
3. 2-4 Corporate Banking experience
4. 2 Years experience in risk management
5. Treasury/ Global Markets experience
6. Strong MS Office knowledge
7. Sound knowledge of banking products/services and the procedures underpinning them.
8. Knowledge of the Code of Banking Practice.
9. Basic knowledge of the functions of the various departments within the Bank