Job Openings at United Nations Office at Nairobi (UNON)

Responsibilities

RECRUITMENT AND PLACEMENT:

• Participates in the selection of candidates for secretarial, clerical and related categories positions, including evaluating and screening applications of such candidates, preparing profiles of candidates, and conducting preliminary interviews, and conducting roster searches for vacancies and identifying short-list of candidates.
• Assists in the filling of posts, including initiating and following-up on reference checks and academic verifications, ensuring the completion of the pre-recruitment formalities, calculating salaries and related benefits, and preparing and dispatching offers of appointment and Statement of Emoluments.
• Provides input into policy development for the HR policies of staff in the General Service, non-staff including consultants, individual contractors and related categories.
• Schedules and coordinates entry tests for secretarial/clerical/trades and crafts/security positions.
• Assists in organizing and coordinating competitive recruitment examinations.
• Oversees the maintenance of job openings files and tracking status of vacancy announcements.

STAFF DEVELOPMENT AND CAREER SUPPORT TRAINING:

• Assists in the development of career development programme.
• Assists in the organization and conduct of training courses and workshops.

CLASSIFICATION:

• Assists in reviewing and processing requests for classification.
• Provides advice and answers general queries on classification procedures and processes.
• Assists in providing documentation and background materials relating to classification appeals.

GENERAL:

• Supervises the maintenance of automated databases and the centralized reference and filing systems.
• Undertakes research on a range of HR related issues and prepares notes/reports.
• Conducts research on precedents, policy rulings and procedures.
• Supervises compilation and preparation of statistical reports on HR related issues.
• Assists in the preparation of information circulars for HR related issues.
• Provides general office support services; processes, drafts, edits, proofreads and finalizes for signature/approval, a variety of correspondence and other communications; sets up and maintains files/records (electronic and paper); schedules appointments/meetings, monitors deadlines, etc.
• Prepares written response to queries concerning HR related matters.
• Trains and provides supervision to new and lower-level staff in the unit.
• Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
• Assists with visualizations and updating information material such as web pages or brochures.
• Ensures that requirements and background information used for data analysis are documented.
• Performs other relevant duties as required.

Competencies

• PROFESSIONALISM: Knowledge of human resources policies, procedures and practices and ability to interpret and apply them in an organizational setting. Demonstrates use of initiative and makes appropriate linkages in work requirements and anticipates next steps. Ability to apply knowledge of various United Nations administrative, and human resources rules and regulations in work situations. The ability to perform analysis, modeling and interpretation of data in support of decision-making. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.
• TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
• PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Education

• Completion of secondary school/High school diploma or equivalent is required. Supplemental training in human resources, administration, or related area is required.
• Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. The GGST is administered to applicants when required before the administration of a written assessment and/or interview. Successful passing of the Administrative Support Assessment Test (ASAT) in English at the United Nations Headquarters (UNHQ), Economic Commission for Africa (ECA), Economic and Social Commission for Western Asia (ESCWA), United Nations Office at Geneva (UNOG), United Nations Office at Vienna (UNOV), International Criminal Tribunal for Rwanda (ICTR) or International Criminal Tribunal for the former Yugoslavia (ICTY) may be accepted in lieu of the GGST.

Job - Specific Qualification

• Certification in human resources at the diploma level or equivalent is desirable.
• Training in Enterprise Resource Planning (ERP/SAP), such as Umoja or similar is desirable.

Work Experience

• A minimum of 10 years of progressively responsible experience in human resources management, administrative services or related area is required.
• A minimum seven (7) years of hands-on experience in recruitment as a recruiter at the United Nations or similar international organization is required.
• Experience with Enterprise Resource Planning System (ERP) such as Umoja or similar is required.
• Work experience with PeopleSoft System such as inspira or similar is required.
• Experience in handling a large portfolio of multi-cultural clients located in multiple geographical locations is desirable.
• Experience in managing a team of human resources assistants is desirable.
• Experience in handling the recruitment of consultants and individual contractors in the United Nations or similar international organization is desirable.
• Work experience of one (1) year or more in data analytics or related area is desirable.

Clsoing:11th, March 2023

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Responsibilities

RECRUITMENT AND PLACEMENT:

• Participates in the selection of candidates for secretarial, clerical and related categories positions; including evaluating and screening applications of such candidates, preparing profiles of candidates, and conducting preliminary interviews, and conducting roster searches for vacancies and identifying short-lists of candidates.
• Assists in the filling of posts for all categories, including initiating and following-up on reference checks and academic verifications, ensuring the completion of the pre-recruitment formalities, calculating salaries and related benefits, and preparing and dispatching offers of appointment and Statement of Emoluments.
• Assists in the recruitment of consultants and individual contracts, including posting of job openings, review and placement of consultants and individual contractors.
• Assists in organizing and coordinating competitive recruitment examinations.
• Oversees the maintenance of vacancy announcement files and tracking status of vacancy announcements.
• Reviews and processes personnel actions through the Enterprise Resource Planning (ERP) systems (known as Umoja in the UN).

STAFF DEVELOPMENT AND CAREER SUPPORT TRAINING:

• Assists in the organization and conducts of training courses and workshops.

CLASSIFICATION:

• Assists in reviewing and processing requests for classification.
• Provides advice and answers general queries on classification procedures and processes.

GENERAL:

• Maintains HR related automated systems and applications including automated databases containing HR related statistics and prepares periodic reports.
• Undertakes research on a range of HR related issues and assists in the preparation of notes/reports.
• Provides general office support services; processes, drafts, edits, proofreads and finalizes for signature/approval a variety of correspondence and other communications; sets up and maintains files/records (electronic and paper); schedules appointments/meetings, monitors deadlines, etc.
• Prepares written response to queries concerning HR related matters.
• Trains and provides supervision to new and lower-level staff in the unit.
• Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
• Assists with visualizations and updating information material such as web pages or brochures.
• Performs other related duties as required.

Competencies

• PROFESSIONALISM: Knowledge of human resources policies, procedures and practices and ability to interpret and apply them in an organizational setting. Demonstrates use of initiative and makes appropriate linkages in work requirements and anticipates next steps. The ability to perform analysis, modeling and interpretation of data in support of decision-making. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
• PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
• CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Education

• Completion of High school diploma or equivalent is required. Supplemental training in human resources, administration or related area is required.
• Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. The GGST is administered to applicants when required before the administration of a written assessment and/or interview. Successful passing of the Administrative Support Assessment Test (ASAT) in English at the United Nations Headquarters (UNHQ), Economic Commission for Africa (ECA), Economic and Social Commission for Western Asia (ESCWA), United Nations Office at Geneva (UNOG), United Nations Office at Vienna (UNOV), International Criminal Tribunal for Rwanda (ICTR) or International Criminal Tribunal for the former Yugoslavia (ICTY) may be accepted in lieu of the GGST.

Work Experience

• A minimum of seven (7) years of progressive work experience in human resources, administration or related field is required.
• Experience in the whole recruitment process from vacancy building to onboarding of staff is required.
• Experience in the use of recruitment and outreach tools like PeopleSoft or Inspira is required.
• Experience in using Enterprise Resource Planning (ERP) systems such as SAP is desirable.
• Experience in the engagement and processing of consultant and individual contractor contracts is desirable.
• One (1) year or more of experience in data analytics or related area is desirable.

Clsoing:15th, March 2023

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The post is located in the Facilities Management and Transport Section (FMTS) under Commercial Operations Unit (COU) of UNON. The FMTS oversees the maintenance services (i.e. mechanical, electrical, cleaning, waste management and landscaping) construction works on the Compound and Management of the Commercial Operations Unit (COU). Under the supervision of the Senior Administrative Assistant, the incumbent will be responsible for the following;

Responsibilities

COMMISSARY

• Receive and review applications for access to the UN Commissary and ensure they are in line with rules and regulations governing the access. Process new and renewal applications, forward for approval.
• Receive and inspect all incoming containers when required. Follow a checklist to ensure goods received comply with the host country agreement list of approved categories of goods and ensure that no tampering has taken place.
• Process access to the Commissary for the UN Gigiri conference delegates as required.

FUEL STATION

• Receive and review applications for fuel RFID tags and ensure that they are in line with rules and regulations governing issuance of such cards for the UN fuel station. Process the paperwork, and fuel applications using the Fuel Integrated Management System. File documents.
• Handle customer queries and complaints in a timely manner by email, letter, telephone. Escalate problems, sensitive issues or concerns to the supervisor.
• Receive and inspect fuel deliveries with the assistance of the Fuel Station Manager. Check container seals and dip readings and sign off on the delivery note. Forward the delivery documents to the COU finance assistant for processing. Report on queries or where you suspect fuel contamination to supervisor.

RECREATION CENTRE

• Answer customer queries and/or forward the query to the appropriate RC staff to handle more complex client requests.

COU ADMINISTRATION

• Maintain and efficient filing system for COU activities and ensure documents are filed on a daily basis.
• Respond to client inquiries by email and phone.
• Provide information to clients when approached on how to participate or apply for COU services.
• Handle incoming and outgoing mail, distribution of documents.
• Order consumables for COU - e.g., office supplies.
• Maintain the unit’s leave records.
• Perform weekly restaurant check list.
• Book COU official visitors.
• Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
• Assists with visualizations and updating information material such as web pages or brochures.
• Perform other duties as assigned by the supervisor including but not limited to covering for colleagues in the Unit during their absences.

Competencies

• PROFESSIONALISM: Knowledge of general office and administrative support including administrative policies, processes and procedures. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges. Remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.
• PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.
• CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.

Education

• Completion of High school diploma or equivalent is required. Additional qualifications in front office operations or in achieving client satisfaction service is desirable.
• Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Successful passing of the Administrative Support Assessment Test (ASAT) in English at the United Nations Headquarters (UNHQ), Economic Commission for Africa (ECA), Economic and Social Commission for Western Asia (ESCWA), United Nations Office at Geneva (UNOG), United Nations Office at Vienna (UNOV), International Criminal Tribunal for Rwanda (ICTR) or International Criminal Tribunal for the former Yugoslavia (ICTY) may be accepted in lieu of the GGST. The GGST is administered to applicants when required before the administration of a written assessment and/or interview.

Work Experience

• A minimum of three (3) years progressively working experience in customer service and front desk operations is required.
• Experience in customer support using Enterprise Resource Planning (ERP) systems is required.
• Experience working with vendors and clients in cooperate, local NGO or International organization is desirable.
• One (1) year or more of experience in data analytics or related area is desirable.

Clsoing:16th, March 2023