Latest Jobs at Safaricom Limited

Job Description

Department Description

We are pleased to announce the following vacancy in the Large Enterprise & Public Sector Department within the EBU Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Reporting to the Sector Manager, the position holder will be responsible for driving and achieving revenue targets through solution selling and segment propositions.

Job Responsibilities

• Proactive Relationship performance management and tracking;
• Device strategic plans for Relationship penetration and ensure implementation of tactical plans including pipeline management;
• Grow Solution Sales within MNC/VGE TML; through acquisition and penetration;
• Provide thought leadership and Insights from customer engagements within the Multinational Corporation/VGE Vertical;
• Develop and execute customer ring fencing strategies in MNC/VGE Vertical;
• Follow up on all existing contracts & renewal
• Provide insight into the refinement of customer journey processes
• Formulate and manage customer relationship through up-to-date Account Development Plans, opportunity road maps, pipeline management and the entire sales cycle plan.
• Implement daily, Weekly and monthly monitoring for the sales and client service teams’ performance.
• Manage customer relationships to drive Net Promoter Score

Qualifications

Job Requirements

• Degree in Commerce/ ICT or a business related;
• Work experience of 4-5 years preferably managing in a B2G or B2B environment;
• Knowledge/ Work experience in ICT will be an added advantage;
• Strong relationship building skills, preferably from a major blue chip company;
• Ability to deliver results and meet and surpass targets;
• New business development skills.
• Be commercially savvy with a deep understanding and demonstration of solution selling.

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We are pleased to announce the following vacancy in the Digital IT Department within the Technology Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Reporting to the Senior Manager Business Engagement – FS, COPS and CC, the position holder will be in charge of delivery of business products using Business Doman and IT knowledge.

Leading a team of Architects and BAs, as well as virtual delivery teams. Break down complex requirements into simple trackable tasks. Be committed to high quality and delivery on time without compromise on scope.

Job Responsibilities

• Responsible for leading virtual teams across IT to deliver the BU initiatives
• In charge of delivering of the BU products on time
• Ensure product stability within max 24 hours
• Solutions Design and specification
• Team Leadership
• Managing Capex Spend for systems relevant to them.

Requirements

• Degree in Science/computer science/Engineering/Business related.
• Strong business acumen and mindset
• 5+ years of software development experience in a busy IT development environment, 2 years of which must include experience in Business Analysis and Systems design.
• 3+ years’ Experience in Technical Leadership of large IT projects
• Certification in Business Analysis
• Certification in Agile Project Management will be an added advantage
• Team player who is skilled at building up and managing stakeholder relationships successfully
• Ability to persuade stakeholders and to champion effective techniques through delivery
• Ability to drive initiatives without any formal authority in an ambiguous environment.

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Job Description