Career Opportunities at Standard Bank Group

Job Purpose 

• Ensure that the Bank’s need to provide adequate controls over the risks encountered in the pre- and post-credit granting stage of the credit process are satisfied by:
• Ensuring a proactive CMU function exists as it pertains to enforcing lending covenants and proactive portfolio management.
• Verifying key documents and maintaining tight control over physical stock counts, warehousing inspection, and monitoring key distributors in line with approved parameters.
• The delivery of a professional service to the business units based on sound  principles which supports the minimising of risk to the bank.

Key Responsibilities

Product

• Validate the accuracy and completeness of bills of quantities, drawings, construction contracts and related documentation provided for building loans.
• Monitor construction projects from start to finish, monitoring progress according to predetermined schedules.
• Liaise with all parties involved in construction projects including Architects, Quantity Surveyors, Engineers, Project Managers & Contractors.
• Periodic inspections of construction sites and preparation of site visit & loan monitoring call report.
• Undertake a comprehensive and robust monitoring, stock count and other activities of customers related to CMU in line with approved sanction and various distributorship schemes.
• Undertake periodic and ad-hoc visits / spot checks to review clients’ operations and provide a comprehensive status report as stated in approved sanctions, which must include identification of potential structural weakness in clients’ operations.
• Liaise with external agents, e.g., warehousing/collateral agents etc. on behalf of the Bank and act as a checker on their activities in line with executed service agreements. Reports will be duly provided for such activities.
• Provide guidance and input in applications requiring monitoring from CMU prior to submission to Credit while simultaneously proceeding with validation of information and documentation provided by the customer.
• Ensure CMU SharePoint is updated with relevant reports and documentation as required by centre.
• Track collections from key distributors under the various approved schemes to forestall any possible diversion of sales proceeds.
• Authorisation of funds transfer from collection accounts to client’s current accounts.
• Review account performance vis-a-vis terms and conditions of approval and ensure strict adherence.
• Verify documents and information in day-to-day work as delegated by Account Management or Credit Evaluation in line with approved turnaround time.
• Diarise and follow up on conditions of sanction/covenants as relates to the CMU function.
• Refer/escalate / flag up problematic or irregular accounts (inappropriate payment patterns, failure to meet specific covenants etc.) to Credit Evaluation and Account Management for inclusion in monthly watch list.
• Maintain a proper monitoring system and ensure that the data set is complete and accurate.
• Design reports that address the tracking and measurement of agreed account performance criteria.
• Co-ordinate monthly transaction status report to Management.
• Confirmation of invoices and contracts being financed under Invoice Discounting and Contract Financing.
• Review and approve Trade Loan Facilities submitted for drawdown.
• Manage debtors and creditors in need where the bank has carried out Contract financing.
• Establish and maintain close working relationships with internal and external service providers.
• Ensure adherence and compliance to all policies, processes, and procedures.
• Participate in knowledge sharing within the credit and business teams.
• Control the adherence to the service level agreement for internal and external processes where applicable.
• Build relationships with business bankers and relationship managers to improve structured transactions, business proposals and turnaround time on drawdowns.
• Attend meetings with and maintain regular contact with front office/product areas to build good working relationships.
• Monitor and control the quality of designated portfolio using conditions of sanction and other covenants/conditions.
• Act on continuous improvement relating to design and continuously improving  existing and new business processes.
• Any other roles or tasks to be assigned by Head, Account Management & Collateral.

Risk, Regulatory, Prudential & Compliance

• Affirm that group governance standards are effectively embedded resulting in clean CRR, Audit & CART findings.
• Implement month Manco checks and continuously develop them in line with emerging risk areas.
• Maintain adherence and compliance to all policies, processes, and procedures.
• Act on the implementation and adoption within CMU of all compliance, anti-money laundering and sanctions related requirements contained in policies procedures and processes. This includes monitoring and identifying any material compliance related breaches and escalating them to the compliance officer.
• Check compliance with covenants and escalate them to the right DA.
• Detect early warning signals impacting the portfolio.
• Play a role in supporting PPB & BCB Credit Risk agenda.

People

• Give clear direction to the activities of the team members with regular feedback and support.
• Facilitate the development of staff and provide opportunities for their growth and contribute to the effectiveness of the team.
• Oversee all reports from the CMU team prior to onward forwarding to management.
• Ensure that the CMU team is effectively staffed and motivated.

Client

• Proactively stance on individual portfolio allocation by active level of dialogue with front office/CEMs to ensure risk considerations are part of business strategy.

Data

• Maintain that relevant reports are produced in an accurate and timely manner.
• Daily review of reports and highlighting anomalies within assigned portfolios.
• Obtain information directly and indirectly from appropriate counterparties necessary to check covenants.
• Implement research, analysis and data management from varied sources aimed at pre-emptying risks on the credit portfolio.

Qualifications

Knowledge

• First degree in Building Economics, Quantity Surveying or equivalent, including valid regulator accreditation.
• Sound knowledge and understanding of credit criteria, credit policies, risk and financial analysis, credit control and the application thereof
• Thorough working knowledge of the operating system and its related procedures, for analysing the account behaviour of clients 
• Thorough understanding of all the bank’s product and facilities that give rise to counterparty credit risk
• Understanding terms of the facilities and any conditions and covenants that will need to be complied with over the duration of the facility’s life
•  Understanding of the bank’s systems, policies, and procedures to optimally draw on the available information to manage and control the post-credit granting processes

Experience

5-7 years experience in:- 

• Banking, particularly pertaining to credit risk management, banking processes regarding banking products and the operation thereof
• Energetic and with sound decision skills
• Must be able to work under pressure and remain focused
• Analytical with a tolerance for high volumes and problem absorption whilst detailed oriented.
• Previous management experience

Additional Information

Behavioral Competencies:

• Articulating Information
• Directing People
• Empowering Individuals
• Examining Information
• Making Decisions
• Managing Tasks
• Providing Insights
• Resolving Conflict
• Taking Action
• Team Working
• Understanding People
• Upholding Standards

Technical Competencies:

• Client Servicing
• Compliance
• International Market Knowledge
• IT Systems
• Local Market Knowledge
• Query Resolution
• Risk Reporting
• Root Cause Analysis

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Job Purpose 

• Responsible for actual accurate settlements of all securities (Equities, Fixed Income & Money Market trades) while ensuring that all trade settlements are settled in convention with the market rules and directives and procedures
• Responsible for identifying and processing corporate actions and proxies on behalf of custody clients.
• Responsible for the overall functions of Reconciliation, Portfolio Valuations, Reporting and Billing in convention with the market rules, client directives and procedures
• Responsible for securities and CSD account opening and maintenance

Key Responsibilities

Efficient and Effective Delivery in business unit

• Understanding the overall Bank Strategy and how Investor Services Operations fits into the Bank’s strategy.
• Ensure that we meet clients’ requirements, as stipulated in their ‘Service Level agreements’, by maintaining flexibility where necessary, but also taking risks into consideration, at all times.
• Set clearly defined standards based on KRA’s, in conjunction with line Team Leader and continuously monitor, control, and update procedure manuals, Job Descriptions, process flows and Risk Framework.
• Keep abreast of best practices (locally and internationally) and make appropriate recommendations within the production area
• Collaborates with other areas to ensure that best practices and a standard approach is followed.
• Getting the basics right always.
• Providing timely response to all the queries received in order to help meet client expectations.

 Optimise the risk profile in the business units

• Limit potential losses to the bank by ensuring that laid-down processes and procedures are adhered to;
• Reconciling all suspense and operational accounts under the assigned units at required frequencies and that reconciling items are dealt timely and correctly;
• Recovery of revenues in a timely manner for the services rendered.
• Provide relevant, accurate and timely reporting to the management, governance committees and the regulator as and when required.
• Participate in the   periodic review of the Service Level Agreement between business units, Stanbic Bank Custody, Client and related Service providers to ensure that it portrays desired service realities.
• Highlight and discuss errors with Team Leader / Manager and identify problems i.e. lack controls and/or controls not performed.
• Ensure compliance with implemented controls and procedures.
• Eradicate operational losses/claims by complying with procedures to avoid / reduce penalties/ losses or claims to the bank
• Process the transactions as per the approved procedures to avoid   audit findings or operational risks relating the assigned area.

Change Management and Continuous Improvement

• Support business process re-engineering to ensure that processes are lean, efficient and effective through the elimination of non-value adding activities and identification of opportunities that support/drive the migration of transactions to economically viable alternative electronic delivery channels.
• Aid in identifying high impact projects/programs/initiatives within the line of business with a view to continuous improvement. 

 Compliance Management

• Ensure that service standards provided for in the Banking Sector Charter are adhered to.
• Adoption within assigned portfolio of all Compliance, Anti-Money Laundering and Sanctions related requirements contained in policies, procedures and processes. This includes identifying any material compliance related breaches and escalating them to line management and the Compliance Office.

Personal Development

•  Meet Overall performance in line with individual and departmental KRA’s
• Identify and drive self-development needs, plans and arrange to attend training. Apply and share knowledge
• Attend and participate in appraisal discussions. Initiate performance discussions on a regular basis and provide continuous feedback to the Team Leader.
• Take on additional Responsibility by making use of every opportunity to gain exposure/visibility.
• Cross-skill within Custody operations to enhance ability to handle multiple tasks / back up roles
• Strive to reach full potential, this will ensure job satisfaction. 
• Take on additional Responsibility by making use of every opportunity to gain exposure/visibility.

Stakeholder Engagement

• Builds and maintain credible and value adding relationships with both internal and external stakeholders.

Qualifications

Minimum Qualifications

• Type of Qualification: First Degree
• Field of Study: Business Related 

Other qualifications, certifications or professional memberships

• Understanding of Custodial and investor services.
• Knowledge of the Securities Market and related entities viz., NSE, Central Depository, Transfer Secretaries, etc
• Banking operations experience.

Experience Required
Settlements

• Operations
• 1-2 years
• Basic knowledge gained in a bank or securities environment. General payments / settlements experience advantageous. Basic knowledge of operating systems (basic SWIFT) and basic Financial Markets knowledge.

Additional Information

Behavioral Competencies:

• Articulating Information
• Checking Details
• Documenting Facts
• Embracing Change
• Examining Information
• Generating Ideas
• Interacting with People
• Managing Tasks
• Meeting Timescales
• Producing Output
• Team Working
• Upholding Standards

Technical Competencies:

• Client Servicing
• Continuous Improvement
• Manual Deal or Trade Processing
• Product and Services Knowledge
• Query Resolution
• Settlement Process
• Settlement Systems