Job Vacancies at KCB Bank Kenya

Main Duties & Responsibilities 

• Drive Bancassurance Corporate sales.
• Leading and managing planning of annual Corporate business targets and responsible for the achievement of the Bancassurance revenue targets.
• Overall responsibility for Corporate Bancassurance sales growth, tracking, management reports through regular performance reviews in line with business objectives and targets.
• Preparation of Corporate business targets and forecasts, budget setting and strategic planning. 
• Business development and strategies towards Corporate sales and revenue targets achievement through Corporate sales channels. 
• Performance management of Bancassurance corporate team and effective support to the Bank Corporate business team on all insurance matters.
• Technical support on key client visits and quotation requests.
• Driving a customer centric culture for internal and external customers. 
• Establish and foster partnerships and relationships with key stakeholders both externally and internally. 
• Ensure business high retention rates through active monitoring and support renewal engagements on timely basis particularly for high ticket clients. 
• Leverage on key marketing initiatives being undertaken by the Corporate RMs and working closely to spot and seize insurance business opportunities. 
• Efficiently and effectively resolve all insurance inquiries/issues from clients and Corporate team. 
• Build and develop a highly effective Corporate Bancassurance team and manage the day-to-day insurance operations at the Corporate division. 
• Ensure excellent Customer Service and Value Proposition
• Identify product needs and develop solutions in liaison with various insurer partners or underwriters to meet current and future need of the business and the customers. 
• Ensure all regulatory requirements are met through rigorous compliance checks and adherence to SLAS.
• Identifying and develop new revenue lines across business channels.
• Ensure Corporate Bancassurance procedures, TATS, SLAs and audit items are maintained/ closed within deadlines.

Academic & Professional Qualification

• University Degree in Business related field. 
• Certificate in Insurance e.g., COP, ACII, IIK
• Masters’ Degree in a relevant field is an added advantage.
•  Postgraduate and or Banking qualifications will be an added advantage. 
• Professional qualification in sales / marketing 
• Any other relevant insurance qualification and/or membership from Insurance Institute of Kenya (IIK) or associate Chartered Insurance Institute (ACII) will be an added advantage.

Work Experience & Skills

• 4-5 years’ experience in the Financial/Banking/Business development field, three (3) of which should be in Insurance Marketing environment handling Corporate clientele.
• Entrepreneurial and Commercial thinking.
• Excellent research, analytical, and problem-solving skills.
• Integrity and courage to challenge actions within various business units and the status quo.
• Strong persuasion, management and communication skills.
• Strong organizational skills.
• Excellent stakeholder management skills.
• Creative approach, with the ability to anticipate challenges and develop innovative solutions.
• Very Good Knowledge of CBK    prudential guidelines and reporting.
• Knowledge of financial management.
• Passionate Drive for results.
• Service Excellence.
• Prior experience of dealing with customers.
• High degree of interpersonal skills when dealing with a range of people and situations.
• Good computer skills. 
• Negotiation and Influencing skills.
• Planning and personal organization. 

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KEY RESPONSIBILITIES: 

• Liaise across the KCB Group entities to guide on, collect, and collate risk survey and assessment data to facilitate establishing of the individual and organizational Business Continuity Impact Analysis (BIA) and risk and Vulnerability Assessments (RVA) to determine the extent that events or set of circumstances will adversely affect the achievement of business and operational objectives.
• Support the development of necessary recommendations to assist the Business Continuity Management Team in developing, agreeing, and implementing agreed resilience and response recommendations.
• Maintain monitoring and tracking through liaison with line management, to provide reports on the status of implementation of business continuity recommendations, highlighting gaps and problem areas.
• Supporting and monitoring testing of Business Continuity plans to provide status reports and highlight areas for further testing, or untested plans for action.
• Assessing incident reports from Bank units for Business Continuity risk implications and making recommendations for line management action.
• Monitor and advise on the effectiveness and performance of responsibilities related to Business Continuity risk management across the bank.
• Monitor and report on Business Continuity standards and practices across the Group
• Providing effective support to the BCM Team and the CMT Secretariat.
• Provide Business continuity risk liaison at peer levels across specialist support and risk functions. (Legal, Audit, Risk, HR, Finance, Forensic investigations, and Insurance) 

POSITION REQUIREMENTS

Academic & Professional

Education

• Bachelors Degree  Computer Science, Information Systems, Business Administration, or related field 
• Professional Qualifications One among MBCI/CBCP/ BCI-MBCI, DRII-CFCP, ISO 22301 CBCM, EC-Council Disaster Recovery Professional (EDRP)
• Masters Degree Business Related field 

Experience

• Total Minimum No of Years Experience Required    5

Detail    Minimum No of Years 

• 5 years Business Continuity & Disaster Recovery
• 2 years Risk Management   
• 2 years Project Management 
• 2 years Audit 
• 2 years IT/Banking operations 
• 2 years Stakeholder management 

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Job Description

Monitor, support and report on rigorous compliance and risk standards for KCB Investment Bank as per policies, to ensure management maintains effective internal controls and systems to detect and remedy non-compliance, drive improvements and act as the central contact point for all stakeholders for compliance monitoring. Review, support, monitor and report on Reputational Risk management and Ethical standards for KCB Investment Bank.

Key Responsibilities

• Liaise with departments to carry out compliance risk events data collection, analysis and preparation of reports including recommendations to mitigate all non-compliance exposures.
• Carry out status and performance reviews and ensure compliance with BAU compliance responsibilities for KCB Investment Bank.
• Plan, monitor, support organization of Compliance, Reputational risk and Ethics compliance policies standards training across the departments.
• Review of BAU activities to oversee reputational risk, compliance, ethics and operational, processes and procedures, reporting any findings to the Senior Manager, Risk & Compliance and KCB Group Head, Compliance & Ethics and giving recommendations for improvements.
• Maintaining continuous engagement with departments to carry out compliance risk monitoring, analysis and reporting on New Products, and Projects.
• Maintain monitoring and tracking of Reputational Risk & Ethics Incidents and Facilitate training.
• Review industry rules and regulations ensuring Capital Market Authority, Nairobi Securities Exchange & Central Depository Settlement Corporation regulatory requirements are compiled with and/or operationalized in the business.
• Continuously monitor changes in the regulatory framework and ensure that contractual documents, policies and procedures are up to date and comply with those changes/ reviews.
• Monitor all Advisory, Brokerage and Wealth Management transactions and advise on their potential adverse implications for KCB Investment Bank while ensuring the implementation of mitigating strategies.
• Continuously review and confirm that all Risks (Credit, Market, Legal and Operational Risks) affecting the Business have been identified, assessed and controlled.
• Monitor and ensure compliance with all regulatory and obligatory reporting requirements within the stipulated timelines.
• Monitor the Unit’s Risk Register & KRIs; calculation of Risk Based Capital as per CMA requirements.

Qualifications

• Business related degree from an institution recognized by Commission for Higher Education.
• Professional qualification in ACCA / CPA (K) / CFA / AKIB or MBA is an added advantage.
• Minimum of 4 years’ experience in Financial Services Industry; 3 years’ of which must have been in compliance, monitoring & reporting as per CMA, NSE & CDSC regulatory requirements.
• Appreciation of Risk Management with thorough knowledge of Advisory, Brokerage, Wealth Management / Investment Banking products & services; internal controls, operations and regulatory environmen
• Team player with demonstrated work ethics; consistently demonstrates a high level of professionalism.
• Effective prioritization skills to meet a complex set of business demands and demonstrate delivery against multiple objectives.
• Assertive, self-motivated with desire to succeed in a fast-paced financial services environment.