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  • Posted: Mar 10, 2022
    Deadline: Not specified
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    The Save the Children Fund, commonly known as Save the Children, is an international non-governmental organization that promotes children's rights, provides relief and helps support children in developing countries
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    Education Officer

    SCOPE OF ROLE:

    • To oversee the program implementation at community level within the certain area of assignment.
    • In collaboration with MEAL focal point, participate in baseline, midline and end-line data collection, school assessments, and other data collection that the project might undertake.
    • Collaborate with the community stakeholders including local government to conduct the program activities in line with project design and quality framework.
    • Support the MEAL team and the program coordinator to ensure the high quality program delivery through ensuring the MEAL (Monitoring, Evaluation, Accountability and Learning) are articulate in the program implementation
    • Take the initiative in documenting lessons learnt, best practice and case studies to shape in-country strategies and programme approaches, and contribute to broader sector learning.
    • Provide child protection to OOSC who have been enrolled to school. These services include psychosocial support, rescue and alternative family care for enrolled children in need of care & protection liaising with the county directorate of children services.
    • Build capacity of stakeholders to achieve and sustain results of the OOSC education project in the county.
    • Represent SCI in relevant stakeholder forums such as meetings with community leaders, keeping line manager informed of discussion points, issues arising and agreements made.
    • Proactively engage communities and local stakeholders to support the projects; conduct regular awareness raising of the project/s, activities and intended outcomes.
    • Work with Community leaders, school head-teachers and Ministry of Education representatives for effective implementations of project/s in assigned field locations of responsibility.
    • Prepare timely activity reports.
    • Coordination community mobilization and training activities.Liase with Child Poverty TS in livelihoods and implement livelihood components of the project.

    Qualifications.

    Essential:

    • Degree in Education or equivalent.
    • 3 years of professional experience in implementing education programming at the field level with NGOs or other relevant actors. Child protection programming is an added advantage.
    • Experience working in remote areas. 
    • Experience in the design, implementation and reporting.
    • Ability to analyse information, evaluate options and to think and plan strategically
    • Excellent interpersonal, communication and presentation skills
    • Fluency in written and spoken and English
    • Commitment to and understanding of Save the Children’s aims, values and principles including rights-based approaches

    Reports Direct: Education Manager

    Staff reporting to this post: None

    Budget Responsibilities:  none.

    Role Dimensions: Liaison with stakeholder internally with Save the Children and externally-such as Baringo county government.

    THE ORGANIZATION

    We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. 

     We are working towards three breakthroughs in how the world treats children by 2030:

    • No child dies from preventable causes before their 5th birthday
    • All children learn from a quality basic education and that,
    • Violence against children is no longer tolerated

    Deadline: 16 Mar 2022 – 23:59 EAT

    go to method of application »

    Digital Education Coordinator

    ROLE PURPOSE:

    The Digital Education Coordinator will plan, guide and support implementation of the ‘Digital Education For Disadvantaged ECD and Primary School Children In Kenya’ project in Nairobi, Kisumu, and Mombasa Counties. 

    Reports to:  Programme Manager – Nairobi Programmes

    KEY AREAS OF ACCOUNTABILITY:

    Programme Quality

    • The role holder will be expected to;
    • Plan and supervise implementation of project activities together with Save the Children and EIDU programmes team at national, county and sub-county levels in Kisumu, Nairobi and Mombasa.  
    • Ensure quality implementation of Save the Children Ed-tech projects in country, providing support to Project officers in project management and project cycle management
    • Drive digital innovation and provide technical expertise in EdTech across Save the Children education programme to derive learning and inform the MOE and KICD digital agenda
    • Build relationships with schools, in order to help them get the most out of the program. The holder of the position will be expected to spend most of their time speaking with teachers and learners to offer advice and training liaising with the implementing partner EIDU on how to use ed-tech and implement it well in school.
    • Provide digital literacy and build capacity of teachers and staff in using technology to learn and spend time with the learners and teachers.
    • Collaborate with other stakeholders providing Ed-Tech within the counties of operation and externally for learning and providing Ed-Tech solutions in ECD
    • Provide technical support in implementation of the school and classroom digital components of the project ensuring that these align with national and global best practices.
    • Together with EIDU programme teams and national, county and sub-county education officers, ensure that the group deliberative process is taking place and actions are documented and implemented
    • Build relationships with stakeholders and government officials working in the Ministry of Education (MOE) on digital learning to support the successful implementation of the project initiatives and share learnings.
    • Organize the development, pre-testing and production of culturally relevant child protection, child safeguarding and Child participation communication materials to ensure effective and efficient program delivery, including facilitating behaviour change, where necessary.
    • Develop technical competence in the areas of recruiting schools, training teachers and accompanying schools and government actors in the best possible integration of digital content into everyday analogue teaching.
    • Participates and oversee capacity-building activities of project’s key stakeholders including the education officers, project schools, teachers, trainers and beneficiaries and well as implementing partner.

    Strategic Programming, Representation and Fund raising

    • Be fully aware of national policies, strategies, other initiatives, developments by government and key stakeholders relating to Ed-tech for early childhood development and basic education.
    • Ensure that the “Digital Education For Disadvantaged ECD and Primary School Children In Kenya” project remains relevant to the external environment
    • Participate in the relevant ECD and basic education national level coordination meetings, early childhood development Working Groups and other national level forums (e.g Nurturing care, ECD Network etc).
    • Support in fundraising for the Country Office by developing proposals for ECD and basic education programming in line with the country strategic objectives and Government of Kenya policies and legal frameworks.

    Programme, Partnership and award management

    • Provide overall leadership, and oversee the implementation of the project.
    • Develop and maintain detailed implementation plan and annual and quarterly work plans for the education projects in collaboration with the implementing partner.
    • Ensure the timely and efficient implementation of the project as described in the Detailed Implementation Plan (DIP).
    • In Collaboration with implementing partner prepare annual and quarterly work plans and ensure that program activities are  implemented as planned and within the approved budget.
    • Monitor monthly expenditure and track project budgets to ensure that spending on the program is in line with the approved budgets.
    • Submission of donor narrative reports and review financial reports generated by finance.

    Monitoring, Evaluation, Accountability & Learning (MEAL)

    • Ensure project performance tracked and quality standards adhered to.
    • Coordinate regular project monitoring and supervision in liaison with the SCHMTs to ensure quality project implementation according to agreed standards.
    • Take lead in preparation and documentation of best practices, lessons learnt including case studies
    • Ensure the compilation of quality and timely reporting for the project both routine project reports and donor reports
    • Ensure learning from the project are documented and shared with Save the Children, national, county and sub-county education officials, programme staff, and other SCI partners

    Coordination and Representation

    • Develop dynamic relationships with the Ministry of Education and other relevant institutions at National level; support program staff to do the same at County and sub-county levels.
    • Liaise with key non-governmental organizations (NGOs), UN-agencies for shared learning on ed-tech, joint implementation and leveraging on existing similar platforms
    • Develop the linkages with Nairobi, Kisumu and Mombasa county governments and sub county level officials and have working agreements in place to implement our ed-tech programs.
    • Identify potential partners to work together and scale up identified initiatives on ed-tech
    • Liaise and build strong partnerships and teamwork with existing Save the Children Ed-tech programmes
    • Position Save the Children by representation in such networks and actively contributing and sharing about our programs.

    Staff directly reporting to this Post: None.

    Budget responsibility: Yes – as per program size and delegation scheme.

    QUALIFICATIONS AND EXPERIENCE

    • A Degree in Education, ECD, a Master’s Degree in education or equivalent is an added advantage
    • Experience working with the Ministy of Education, county governments and influencing policy work is considered a very strong asset.
    • Experience in implementing child protection programmes and working with local partners is an asset.
    • At least five (7) years relevant experience implementing education technology in ECD and early grades of learning, coordination and sector integration.
    • Ability to make links between early childhood development, basic education and gains in education, child protection, child safeguarding, education technology
    • Fluent in English and Kiswahili (both spoken and written) and demonstrable competence in proposal and report writing
    • Experience of community participation, ownership and empowerment
    • Experience of financial planning and expenditure monitoring
    • Commitment to Save the Children’s child safeguarding Policy
    • Maintains and extends an effective network of individuals within the organization and with government and development partners
    • Able to work effectively in a multi-cultural environment and be a team player

    THE ORGANIZATION

    We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. 

     We are working towards three breakthroughs in how the world treats children by 2030:

    • No child dies from preventable causes before their 5th birthday
    • All children learn from a quality basic education and that,
    • Violence against children is no longer tolerated

    Deadline: 17 Mar 2022 – 23:59 EAT

    go to method of application »

    MEAL Coordinator (Turkana)

    ROLE PURPOSE:

    Monitoring, Evaluation, Accountability & Learning (MEAL) is a core function in all Save the Children programs globally, representing our commitment to accountability and transparency, it is also a crucial aspect of program quality management. Save the Children in Kenya is looking for a creative individual for our health and nutrition programmes in and Turkana who has the experience and competencies to work as Monitoring, Evaluation, Accountability and Learning (MEAL) Coordinator. The main purpose of this role is to lead on enhancing quality, accountability and learning for achieving breakthrough solutions in bringing immediate and lasting changes in the lives of children. 

    The MEAL Coordinator will bring significant experience and fresh ideas to develop and implement a realistic MEAL strategy and systems, ensuring that they are institutionalized within the existing project cycle management framework, and that staff have the capacity to implement them.   The MEAL Coordinator will have a key role in establishing and promoting programme quality and innovation, which will be achieved through developing and improving monitoring, evaluation, impact assessment and learning methodologies.

    In summary, the MEAL Coordinator will be responsible for establishing and promoting the use of MEAL systems to ensure that the program:

    • Is informed on the extent to which our interventions are affecting the lives of the targeted populations;
    • Have evidence-based knowledge on the positive and negative impact that our interventions are having over the communities where SCI works;
    • Receives regular, timely and context-specific, meaningful feedback from our staff, partners, programme participants and that feedback effectively informs and signals areas where strategic attention is required.

    KEY AREAS OF ACCOUNTABILITY:

    Monitoring:

    • Ensure that the GMI project in Turkana has solid MEAL plans, Indicator Performance Tracking Table and log frame.
    • Support the project leads in updating the indicator tracking tables and provide necessary MEAL guidance regarding project performance.
    • Lead in the development of tools and guidelines for data collection, collation and reporting, for instance ensure that projects have clear MEAL plans, IPTT as well as regular tracking of total beneficiary reach.
    • Maintain a program database and ensure that the databases are updated regularly.
    • Capacity building of program staff on project related M&E templates/forms for data collection; like Indicator Performance Tracking Table (IPTT) etc.
    • Organize field visits to monitor program activities / interventions against Quality Benchmarks/Quality Checklists and produce & share reports with program team as well as management team based on quality and accountability findings.
    • Support program staff to strengthen joint planning and monitoring with stakeholders.
    • Contribute to the quality of program design – reviewing log-frames, results frameworks, project plan, strategic plans, MEAL Plan etc.
    • Lead in conducting data quality assessment to ensure that data reported is validated, is accurate and consistent while providing feedback as necessary to program teams;
    • Analysis against the performance indicators and targets on periodic basis
    • Lead the country annual reporting processes for Total Reach reporting with support from Head of MEAL.
    • To carry out follow-up monitoring visits to materialize actions agreed and update these in the online “Monitoring-Action Plan Tracker’.
    • Maintain close coordination with program manager at field level and Head of MEAL on Quality and Accountability issues. Share all information (monitoring reports, CFM database preliminary inquiry reports) with Head of MEAL.

    Research and evaluation:

    • Update the online evaluations tracker on a regular basis and ensure that it is up to date with all the studies and evaluations that are implemented in the field office.
    • Provide a synthesis of all evaluations conducted and share recommendations with program teams.
    • Provide support for all needs assessments, formative, operational research, and evaluations.
    • Manage and supervise external consultants while they are in the field office for data collection.
    • Assist MEAL Manager/Program Manager in preparing and conducting baseline studies.
    • With support from communications, research and learning manager and programs teams develop quality case studies.

    Accountability:

    • Build strong and functional accountability mechanisms and ensure that these are continuously monitored.
    • With support of project lead ensure that project information is correctly shared with beneficiaries through the most appropriate mechanisms.
    • Ensure beneficiaries actively participate in project activities.
    • Maintain and update a complaints and response mechanism database for tracking feedback from communities and ensure that the feedback/complaints are responded to.
    • Build capacity of other program staff to undertake accountability including ensuring participation of communities and sharing information with communities as well as undertake accountability assessments
    • Ensure the Complaint Feedback Mechanism (CFM) are functional and accessible to beneficiaries.
    • Develop regular trend analysis of complaints at the project and organizational level and share these with program team as per protocols.
    • Support in carrying out preliminary first verification report in case of serious nature of complaints filed by beneficiaries/communities and support for investigation of those types of complaints as per CFM protocol.
    • Ensure that the agreed action plans are followed in timely manner by program team and that the feedback loop is closed.
    • Share all information (monitoring reports, CFM databases, preliminary verification reports, case studies etc.) with the support of Head of MEAL.
    • Share MEAL findings & CFM issues in each monthly meeting
    • Ensure that all staff follow the CFM guidelines.

    Learning and knowledge management

    • Conduct comprehensive analysis of evaluation and research findings within Nairobi programs and the GMI project; provide summary of findings, learning and recommendations and share these with program staff.
    • Support program teams in developing quality program reports.
    • Supported by the Research and Learning Manager and working with the learning and knowledge management officer, professionally document and proactively share information and learning from projects with Save the Children staff and stakeholders as necessary.
    • Support the Learning and Knowledge management officer to ensure that that staff are compliant in uploading data and reports into share point and other relevant online systems and maintain such database systems.
    • Ensure the key learning’s are incorporated in upcoming plans and interventions.

    Others:

    Collaboration:

    • Builds and maintains effective relationships with entire team members of organization, colleagues, members and external partners, supporters and stakeholders.
    • Values diversity, sees it as a source of competitive strength
    • Approachable, good listener, easy to talk to

    Reporting:

    • Produce and share MEAL monthly and cumulative yearly annual reports with the Head of MEAL and project lead as well as program teams through proper channels.
    • Ensure that all the data related to MEAL action Plan tracker & CFM database are recorded and updated in a timely manner.
    • Coordinate closely with the all SC staff updated complaints registered, their resolution process, Action plan tracker & other MEAL related issues.
    • Carry out dual responsibility in case of big emergency as per organizational requirement
    • Any other tasks given by line manager.

    Reports to: Head of MEAL

    Staff reporting to this post: None

    Duration: 10 Month

    QUALIFICATIONS AND EXPERIENCE

    EXPERIENCE AND SKILLS

    • Minimum three years’ practical experience in M&E system coordination/implementation in a large international non-governmental organisation or other international relief/development body;
    • Bachelor’s Degree in social sciences, public health, education, development, or information technology)
    • Excellent knowledge of information technology systems and proficient in the use of ODK/Kobo and data analysis programmes e.g. SPSS and Stata.
    • Demonstrable track-record in data management, with the ability to manage large databases
    • Ability to analyse and disseminate complex information to a range of stakeholder audiences;
    • Computer literacy, particularly in Word, Excel, and PowerPoint;
    • Trained in data management and with at least one year experience working with Excel managing databases
    • Familiarity with project frameworks [design/implementation/M&E] cycle
    • Experience in quantitative and qualitative data collection (M&E methods) and data analysis
    • Commitment to and understanding  of SCI vision, mission and values
    • Enthusiasm, motivation, self-confidence, and a proactive approach to problem solving
    • Excellent interpersonal skills
    • Ability to work independently and as part of a team
    • Excellent planning, coordination, and reporting skills, with the ability to organise a substantial workload comprised of complex, diverse tasks and responsibilities;
    • Strong communication and interpersonal skills in English, with experience working in multicultural, multi -location, values driven teams;
    • Commitment to Save the Children values

    THE ORGANIZATION

    We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. 

     We are working towards three breakthroughs in how the world treats children by 2030:

    • No child dies from preventable causes before their 5th birthday
    • All children learn from a quality basic education and that,
    • Violence against children is no longer tolerated

    Deadline: 17 Mar 2022 – 23:59 EAT

    go to method of application »

    Driver (Baringo)

    ROLE PURPOSE:

    The Driver is responsible for safe driving of vehicles and staff for Save the Children Kenya programme. He/ She should ensure proper maintenance and cleanliness of vehicles in compliance with safe driving standards.  Ensure the vehicle is fuelled in time for trips and carry out proper management of fuel supply for the assigned vehicle in accordance with SCI policies and procedures.

    KEY AREAS OF ACCOUNTABILITY:

    Driving and Maintenance:

    • Maintain vehicle log and fuel consumption documentation.
    • Prepare daily vehicle usage report, including trip use, mileage and fuel consumption
    • Providing weekly usage report of vehicles including total mileage, fuel consumption and expenditure.
    • Maintain valid drivers’ license.
    • Organise the transport of supplies directly to SC designated location for use.
    • Complete the logbook for everyday trips and complete the fuel log sheet for any fuel purchases.
    • In consultation with the Program Support Officer, coordinate vehicle allocation for staff.
    • Keep the vehicle documentation up to date
    • Update the whiteboard once the movement plan is approved.

    Control of Vehicles:

    • Ensure that all vehicle journeys are authorized in advance by line managers
    • Ensure that all vehicle journeys are recorded in the logbook at the start and completion of journey.
    • Ensure that keys and vehicle documents are kept in secure place when the vehicle is not in use
    • Ensure that all passengers wear seats belts before driving the vehicle
    • Ensure that  a waiver is filled and approved when carrying non SCI staff
    • Ensure that the Line Manager is immediately informed of any accidents/incidents and that the accident is reported to the police as appropriate and as soon as possible
    • Ensure that the vehicle is insured and in the event of an accident, make certain that proper procedures for insurance claims are followed.
    • Report on all near misses

    Vehicle checks:

    • Check the vehicle prior to its use every morning, fill the checklist and file it.
    • Check on taking over a vehicle and ensure that the items listed on the vehicle checklist and in the vehicles tools and materials inventory are present and in functioning order.
    • Check level of motor oil, water, tyre pressure, battery water and brakes to ensure that all are up to the standards required before any journey commences.
    • The driver is to check for vehicle defects and damage to the vehicle and ensure that he reports them to his line manager promptly.
    • Report and supervise all maintenance and repair needs of assigned vehicle.
    • Check communication equipment and maintains communication while in the field with base (SSFP)

    Cleanliness and visibility:

    • The driver is responsible for ensuring that the vehicle is kept clean on the outside and inside at all times. The driver is also to keep the vehicle tidy and ensure that all dirt is removed from the vehicle after a journey.
    • He/She is to ensure SC visibility protocols are adhered to at all times.

     Others:

    • Follow and abide by traffic rules, regulations, driver safety manual and any other instructions given by supervisor
    • Maintain all vehicle safety equipment, as per vehicle safety kit, in liaison with the logistics officer- including first aid kit, communication equipment and fire extinguisher
    • Work after duty hours or holidays/weekends as and when required and in prior notice from the line manager
    • Escalate complaints and feedback of a serious nature to program support officer and field office child safeguarding focal point.
    • Perform any other duty as requested by authorised persons.  
    • Personal qualities:
    • A proactive and flexible approach to work
    • Ability to work with minimum supervision
    • A systems approach to work
    • A people oriented person who enjoys working in a team.
    • A keen interest in self development
    • A reliable, polite and professional attitude to ensure SC is perceived as such.
    • Working knowledge of the Save the Children Emergency procedures, sphere and convention on the rights of the child.

    QUALIFICATIONS AND EXPERIENCE

    • Literacy and numeracy skills of “ O “ level education
    • A clean driving licence minimum class B=C=E
    • Ability to multi task and work calmly under pressure is essential for this position.
    • Excellent interpersonal skills and demonstrated ability to lead and work effectively in an insecure environment is critical
    • Some practical experience of user vehicle maintenance.
    • Those with defensive driving skills, first aid training will have an added advantage.
    • Recommended minimum of 3-5 years’ experience of professional driving experience in an NGO or similar environment, including significant field operations experience running both emergency and development programs
    • Fluency in written and spoken English. Similar skills in Kiswahili and other local languages an advantage
    • Ability and willingness to change work practices and hours, and work with incoming teams in the event of major emergencies
    • Commitment to and understanding of Save  the  Children’s  aims,  values  and principles  including rights-based approaches

    Reports to: Education Coordinator

    Staff reporting to this post: None

    Budget Responsibilities: None

    THE ORGANIZATION

    We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. 

     We are working towards three breakthroughs in how the world treats children by 2030:

    • No child dies from preventable causes before their 5th birthday
    • All children learn from a quality basic education and that,
    • Violence against children is no longer tolerated

    Deadline: 16 Mar 2022 – 23:59 EAT

    go to method of application »

    MEAL Officer (Maternity Cover) (Dadaab)

    ROLE PURPOSE

    Monitoring, Evaluation, Accountability & Learning (MEAL) is a core function in all Save the Children International programs globally, representing our commitment to accountability and transparency, and is crucial aspect of program quality management within Save the Children. The MEAL officer will support the MEAL and research functions in the Dadaab field program office and will also perform other MEAL functions as required. The role holder will be stationed in Dadaab main office but will cover three refugee camps supporting both the education and child protection projects.

    KEY AREAS OF ACCOUNTABILITY

    Monitoring:

    • Ensure that the projects have solid MEAL plans, Indicator Performance Tracking Tables and log frames.
    • Support the project leads in updating the indicator tracking tables and provide necessary MEAL guidance regarding project performance.
    • Functioning CPIMS and EMIS (education in emergencies information management system).
    • Ensure systematic filling for child protection cases are in place.
    • Lead in the development of tools and guidelines for data collection, collation and reporting, for instance ensure that projects have clear MEAL plans, IPTT as well as tracking of total beneficiary reach.
    • Maintain the field office database for all projects and ensure that the databases are updated regularly.
    • Capacity building of program staff on project related M&E templates/forms for data collection; Output tracker (OT) and Indicator Performance Tracking Table (IPTT) etc.
    • Organize field visits to monitor program activities / interventions against Quality Benchmarks/Quality Checklists and produce & share reports with program team as well as management team based on quality and accountability findings.
    • Support program staff to strengthen joint planning and monitoring with stakeholders.
    • Contribute to the quality of program design – reviewing log-frames, results frameworks, project plan, strategic plans, MEAL Plan etc.
    • Lead in conducting data quality assessment to ensure that data reported is validated, is accurate and consistent while providing feedback as necessary to program teams;
    • Analysis against the performance indicators and targets on periodic basis
    • Lead the country annual reporting processes for Total Reach and Global indicators reporting at field level.
    • Ensure the quality of reporting data and verify the data and information from sources periodically on sample basis.
    • Lead the review & reflection of whether the DIP is followed as per the plan or not during all staff meeting.
    • To carry out follow-up monitoring visits to materialize action agreed in action plan also update and ensure close follow up of ‘ Monitoring-Action Plan Tracker’ at field level.
    • Maintain close coordination with field manager at field level and Head of MEAL on Quality and Accountability issues. Share all information (monitoring reports, CFM database preliminary inquiry reports) with Head of MEAL while keeping the field manager in the loop.

    Research and evaluation:

    • Update the online evaluations tracker on a regular basis and ensure that it is up to date with all the studies and evaluations that are implemented in the field office.
    • Participate in inter-agency assessments on CP, education and the annual participatory planning meeting led by UNHCR.
    • Provide a synthesis of all evaluations conducted and share recommendations with program teams.
    • Provide support for all needs assessments, formative and operational research and evaluations.
    • Manage and supervise external consultants while they are in the field office for data collection.
    • Assist MEAL Manager/Program Manager in preparing and conducting baseline studies.
    • With support from communications, research and learning manager and programs teams develop quality case studies.

    Accountability:

    • Build strong and functional accountability mechanisms and ensure that these are continuously monitored.
    • With support of project leads ensure that project information is correctly shared with beneficiaries through the most appropriate mechanisms.
    • Data protection and confidentiality for CP cases in the camps.
    • Ensure beneficiaries actively participate in project activities.
    • Maintain and update a complaints and response mechanism database for tracking feedback from communities and ensure that the feedback/complaints are responded to.
    • Build capacity of other program staff to undertake accountability including ensuring participation of communities and sharing information with communities as well as undertake accountability assessments
    • Ensure the Complaint Feedback Mechanism (CFM) are functional and accessible to beneficiaries.
    • Develop regular trend analysis of complaints at organizational level and share these with program team as per protocols.
    • Support in carrying out preliminary first verification report in case of serious nature of complaints filed by beneficiaries/communities and support for investigation of that types of complaints as per CFM protocol.
    • Ensure that the agreed action plans are followed in timely manner by program team.
    • Share all information (monitoring reports, CFM databases, preliminary verification reports, case studies etc.) in the support of MEAL Assistant with Head of MEAL.
    • Share MEAL findings & CFM issues in each monthly meeting
    • Ensure that the CFM guidelines are followed by all staff.

    Learning:

    • Conduct comprehensive analysis of evaluation and research findings; provide summary of findings, learning and recommendations and share these with program staff.
    • Support program teams in developing quality program reports.
    • Professionally document and proactively share information and learning from projects with Save the Children staff and stakeholders as necessary.
    • Take an active role in ensuring that staff are compliant in uploading data and reports into share point and other relevant online systems and maintain such database systems.
    • Ensure the key learning’s are incorporated in upcoming plans and interventions.

    Others:

    Collaboration:

    • Builds and maintains effective relationships with entire team members of organization, colleagues, members and external partners, supporters and stakeholders.
    • Values diversity, sees it as a source of competitive strength
    • Approachable, good listener, easy to talk to

    Reporting:

    • Produce and share MEAL monthly, and cumulative yearly annual reports with the head of MEAL and Field Manager as well as program teams through proper channels.
    • Ensure that all the data related to MEAL action Plan tracker & CFM database are recorded and updated in a timely manner.
    • Coordinate closely with the all SC staff updated complaints registered, their resolution process, Action plan tracker & other MEAL related issues.
    • Carry out dual responsibility in case of big emergency as per organizational requirement
    • Any other tasks given by line manager.

    Contract Duration: 6 Months

    Number of Vacancies: 1

    Work Location: Dadaab

    QUALIFICATIONS AND EXPERIENCE

    • Bachelor’s Degree in social sciences, public health, education, development, or information technology
    • Minimum three years’ practical experience in M&E system coordination/implementation in a large international non-governmental organisation or other international relief/development body;
    • Excellent knowledge of information technology systems and proficient in the use of ODK/Kobo and data analysis programmes e.g. SPSS and Stata.
    • Demonstrable track-record in data management, with the ability to manage large databases
    • Ability to analyse and disseminate complex information to a range of stakeholder audiences;
    • Computer literacy, particularly in Word, Excel, and PowerPoint;
    • Trained in data management and with at least one-year experience working with Excel managing databases
    • Familiarity with project frameworks [design/implementation/M&E] cycle
    • Experience in quantitative and qualitative data collection (M&E methods) and data analysis
    • Commitment to and understanding of SCI vision, mission and values
    • Enthusiasm, motivation, self-confidence, and a proactive approach to problem solving
    • Excellent interpersonal skills and can work as part of a team
    • Excellent planning, coordination, and reporting skills, with the ability to organise a substantial workload comprised of complex, diverse tasks and responsibilities;
    • Strong communication and interpersonal skills in English, with experience working in multicultural, multi -location, values driven teams;
    • Commitment to Save the Children values

    THE ORGANIZATION

    We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. 

     We are working towards three breakthroughs in how the world treats children by 2030:

    • No child dies from preventable causes before their 5th birthday
    • All children learn from a quality basic education and that,
    • Violence against children is no longer tolerated

    Deadline: 17 Mar 2022 – 23:59 EAT

    Method of Application

    Use the link(s) below to apply on company website.

     

    Please apply in English saving your CV and covering letter as a single document, including your salary expectations for this role.

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