Vacancies at Jubilee Insurance

Job Ref. No: JLIL154

Role Purpose

• The role holder plays a crucial role in ensuring the accuracy, integrity, and compliance of financial information and reporting within the organization. This role holder is responsible for the preparation and analysis of financial statements, regulatory filings, and other financial reports. The role holder will also be responsible for research, analysis and provision of relevant information and recommendations on key financial drivers.

Main Responsibilities
Operations

•  Prepare timely and accurate financial statements, including income statements, balance sheets, and cash flow statements, in accordance with relevant accounting principles (IFRS).
•  Analyze and interpret financial data to identify trends, significant variances, and potential areas for improvement.
•  Ensure compliance with regulatory reporting requirements and assist in the preparation of statutory filings and disclosures.
•  Oversee the general ledger activities and maintain chart of accounts, ensuring accurate and consistent recording of financial transactions.
•  Review and reconcile complex accounts, ensuring accuracy and resolving discrepancies.
•  Participate in the month-end and year-end closing processes, ensuring adherence to tight deadlines and accuracy in financial reporting.
•  Collaborate with internal teams to gather and validate financial data and entries for month-end close.
•  Monitor and maintain internal control procedures to safeguard company assets and ensure compliance with accounting standards and policies.
•  Participate in audits and assist in the implementation of audit recommendations.
•  Conduct financial analysis to support budgeting, forecasting, and strategic decision-making.
•  Prepare financial reports and presentations for senior management and other stakeholders. Classified as Confidential Recipient Only
•  Continuously identify opportunities for process improvement in financial reporting, streamlining workflows, and enhancing efficiency.
•  Liaise with the underwriting team to ensure accurate reinsurance bookings within the ledger and follow up on recoveries and settlement of ceded premium.
•  Liaise with external auditors, regulators, and tax authorities to provide necessary financial information and address inquiries.
•  Oversee the calculation and reporting of policy reserves, ensuring compliance with actuarial guidelines and accounting standards.
•  Collaborate with the tax department to ensure accurate and timely tax reporting for life insurance products.
•  Preparation of Quarterly Group reports.
•  Preparation, under team lead guidance, quality and timely board papers

Key Competencies

•  Good knowledge and understanding of the life insurance industry is essential.
•  Good understanding of life insurance products, actuarial principles, underwriting processes, risk management, and regulatory compliance specific to life insurance.
•  Technical knowledge in long term insurance reporting
•  Good interpersonal, negotiation and conflict management skills
•  Good communication and stakeholder management skills.
•  Good risk management and assessment skills

Qualifications

• Bachelor’s degree in Finance
• CPA/ACCA Qualification

Relevant Experience

• Minimum of 5 years’ work experience long-term accounting experience in an insurance company with experience in reporting, analysis and presentation.

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Job Ref. No: JLIL155

Role Purpose

• The job holder is responsible for supporting and facilitating the implementation and management of alternative channels for the organization. The primary purpose of this role is to enhance customer access, convenience, and engagement by leveraging technology and innovative channels to deliver products and services. The job holder should have excellent communication skills as well as sales ability and should be meticulous in keeping records, and able to handle all aspects of making a sale.

Main Responsibilities
Operations

• Alternative Channel Development: Assist in the identification, evaluation, and implementation of alternative channels to expand the organization's reach and improve customer interactions. This includes digital platforms, mobile applications, insure-tech, self-service kiosks, and other emerging channels.
• Technology Integration: Collaborate with the IT and technology teams to ensure smooth integration of alternative channels with existing systems and infrastructure. Monitor channel performance and identify areas for optimization.
• Customer Experience Enhancement: Work closely with the Customer Experience team to design and deliver seamless and user-friendly experiences across alternative channels. Gather feedback from customers and stakeholders to drive continuous improvement.
• Channel Performance Analysis: Analyze data and performance metrics of alternative channels to measure their effectiveness. Prepare reports on channel usage, customer behavior, and transaction trends to inform decision-making. 
• Compliance and Security: Ensure that all alternative channels comply with regulatory requirements, security standards, and data protection policies. Implement necessary controls and measures to mitigate potential risks and vulnerabilities.
• Training and Support: Provide training and support to internal teams, including customer service representatives and sales staff, to ensure they are equipped to assist customers using alternative channels effectively.
• Marketing and Promotion: Collaborate with the Marketing team to develop marketing and promotional campaigns to increase awareness and adoption of alternative channels among customers.
• Innovation and Research: Stay informed about industry trends, emerging technologies, and best practices related to alternative channels. Conduct research and benchmarking to identify new opportunities for enhancing customer engagement.
• Vendor Management: Liaise with third-party vendors and service providers responsible for alternative channel solutions. Manage vendor relationships and contract negotiations to ensure effective delivery of services.
• Budget Management: Assist in preparing and managing the budget for alternative channel initiatives. Monitor expenses and ensure cost-effectiveness in the implementation and maintenance of these channels.
• Business Development: Meet and exceed sales targets.

Key Competencies

• Communication: Strong verbal and written communication skills to effectively convey complex pension concepts and provide clear and concise explanations to customers.
• Financial Acumen: Sound understanding of financial concepts, investment products, and retirement planning strategies to deliver knowledgeable advice and recommendations.
• Sales and Business Development: Ability to identify opportunities for business growth, promote additional pension products or services, and generate leads or referrals.
• Strong understanding of alternative channels and digital technologies.
• Analytical skills to interpret data and performance metrics.
• Customer-centric mindset and focus on enhancing user experience.
• Knowledge of regulatory and security requirements for financial services.
• Adaptability to technological advancements and industry changes.
• Problem-solving abilities to address channel-related issues.

Qualifications

• Bachelor’s degree in Insurance, Finance, Business, Marketing or any other related course
• Diploma in Insurance
• TDPK Qualification

Relevant Experience

• Minimum of 2-3 years’ work experience in a similar role.