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AAR hospital is a 140-bed Level 5 private referral hospital that boasts a symphony of healing spaces that rejuvenates the soul, Nestled adjacent to the lush green canopy of Karura Forest along Kiambu Road. The Outpatient Department deliberately separated from the Emergency Unit welcomes you the ambience and beauty synonymous with AAR Hospital.
This unit serves all non-urgent walk-in patients in need of care by a General Practitioner or a Specialist Doctor in any of our 20 Specialist Clinics. The Emergency Unit serves those in critical condition in need of immediate and specialized care. You can access 24 hours dialysis services and critical care consists of a fully equipped intensive care unit (ICU) with 12 beds supported by a 9-bed high dependency unit (HDU) and a 5 cot neo-natal unit (NICU). These are supported by four operating theater rooms, surgical and medical ward, Obstetrics (Maternity), Gynaecology and Paediatric wards to round up the ward complement.
Within each ward, the rooms are divided into a single bed, 2-bed, 3-beds, and the largest 4-bed units all ensuite. The design of the wards ensures the dignity and privacy of the patients even in our "general four bed-rooms”. AAR Hospital’s commitment is to deliver an exceptional patient experience through our well trained and dedicated clinical and non-clinical staff.
JOB PURPOSE:
The HR Officer is responsible for providing comprehensive HR support in the areas of payroll processing, benefits administration, compliance, and employee lifecycle management. This role involves maintaining accurate employee records, managing staff benefits, and assisting with recruitment and staff separation processes. The HR Associate ensures that HR operations are efficient and compliant with legal and regulatory requirements, including OSHA standards.
DUTIES AND RESPONSIBILITIES
Recruitment and Talent Acquisition Support:
- Assist with job postings, candidate screening, and interview scheduling.
- Ensure timely communication with candidates and assist in managing the recruitment pipeline.
Payroll Processing and Benefits Administration:
- Assist with the end-to-end payroll processing, ensuring accuracy and timely payments for all employees.
- Manage employee benefits, including health insurance, pension, group life insurance, and other staff benefits.
- Serve as the point of contact for employee benefit queries and resolve issues related to benefits administration.
- Ensure accurate and timely updates to payroll systems, including salary changes, benefits adjustments, and tax withholdings.
- Ensure compliance with local labor laws and financial regulations, coordinating with external agencies when necessary.
Onboarding and Offboarding:
- Facilitate the onboarding process for new hires, including conducting orientations and preparing necessary paperwork.
- Ensure all new employee documentation is completed and maintained in compliance with company policies.
- Manage the offboarding process, including conducting exit interviews and coordinating final paperwork.
HR Administration:
- Maintain and update employee records, including personal information, benefits enrollment, and job changes.
- Prepare HR documents, such as employment contracts, offer letters, and termination forms.
- Assist in processing employee changes such as promotions, transfers, and salary adjustments.
Leave Management:
- Manage the leave application process, ensuring accurate tracking of annual leave, sick leave, maternity/paternity leave, and other types of employee leave.
- Maintain and update leave records in HR systems, providing regular reports to management on leave balances and usage trends.
- Ensure compliance with company leave policies and legal requirements.
Employee Relations and Engagement:
- Serve as a point of contact for employee inquiries, providing assistance on HR policies and procedures.
- Support HR initiatives related to employee engagement, recognition programs, and company events.
- Assist in organizing employee engagement activities to promote a positive and inclusive workplace culture.
Compliance and Policy Adherence:
- Ensure compliance with labor laws and internal policies by assisting in audits and maintaining accurate records.
- Support the development and implementation of HR policies and procedures to ensure a fair and consistent workplace.
- Assist in coordinating employee compliance training, such as workplace safety.
QUALIFICATIONS
- Bachelor’s degree in human resource management, or a related field
- Professional qualifications such as Higher Diploma in Human Resource Management or Certified Human Resource Professional of Kenya CHRP(K)
- Minimum of 3 years in Human Resources or equivalent.
- Valid membership and practicing license with the IHRM.
- Proficiency with HRIS systems and Microsoft Office Suite.
KEY COMPETENCIES – Skills /Knowledge /Aptitude
- Excellent communication skills
- Self-motivated and result-orientated
- Excellent interpersonal skills
- An analytical, problem-solving, and creative work approach.
- Attention to Detail
- Organizational Skills and time management
- Problem-Solving
- Confidentiality and Integrity
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JOB PURPOSE:
The HR Business Partner will act as a strategic partner to the business, supporting the implementation of HR strategies across departments. This role bridges the gap between business needs and HR initiatives, focusing on talent management, performance management, learning and development, recruitment, employee relations, policy review, reporting and organizational development to drive business performance. The HR Generalist will support and collaborate with key business partners including Functional Heads and Departmental Heads.
DUTIES AND RESPONSIBILITIES
Talent Acquisition:
- Partner with hiring managers to identify staffing needs, develop job descriptions, and create recruitment strategies.
- Manage the full recruitment cycle, from sourcing and interviewing to onboarding, ensuring a positive candidate experience.
- Implement best practices for attracting high-quality talent.
Onboarding:
- Lead the onboarding process to integrate new hires smoothly into the company culture and their roles.
- Develop and facilitate orientation programs to educate new employees on company policies, values, and expectations.
- Monitor the onboarding experience to ensure early-stage employee engagement and retention.
Performance Management and Talent Management:
- Support the performance management cycle, including goal-setting, mid-year and year-end reviews, and ongoing feedback.
- Provide coaching to managers on effective performance management and employee development techniques.
- Support in driving talent management programs, including succession planning, career pathing, and high-potential employee development.
Support Rollout of Strategic Initiatives:
- Support the performance management cycle, including goal-setting, mid-year and year-end reviews, and ongoing feedback.
- Provide coaching to managers on effective performance management and employee development techniques.
- Support in driving talent management programs, including succession planning, career pathing, and high-potential employee development.
Employee Engagement Initiatives:
- Design and implement employee engagement programs that promote a positive work environment and strengthen organizational culture.
- Conduct employee surveys, analyze results, and partner with managers to create action plans for engagement and retention.
- Organize company events, recognition programs, and initiatives that enhance employee morale and satisfaction.
Learning and Development:
- Work with line manages to identify training needs to design and deliver training programs.
- Support leadership development programs to ensure a strong talent pipeline for future leadership roles.
- Facilitate workshops and training sessions to enhance employee skills, including soft skills and technical competencies.
Employee Relations:
- Serve as a trusted advisor to managers and employees on employee relations matters, including conflict resolution, grievances, and disciplinary actions.
- Conduct investigations and ensure fair, consistent handling of employee concerns in compliance with company policies and legal requirements.
- Promote a culture of fairness, respect, and transparency by upholding company policies and HR best practices.
Organizational Development and Change Management:
- Support in driving organizational change initiatives by working with HR leadership to align structure, culture, and talent with evolving healthcare needs.
- Implement training programs to enhance employee skills, ensure compliance, and improve service quality.
Compensation and Benefits:
- Provide support on compensation strategies, job evaluations, and pay equity to ensure the hospital remains competitive in the healthcare market.
- Support in development of staff welfare programs and employee benefit programs
HR Metrics:
- Track and analyze key HR metrics, including turnover rates, time-to-hire, employee engagement scores, and performance outcomes.
- Provide data-driven insights to inform decision-making and identify trends or areas for improvement.
- Prepare reports and dashboards in collaboration to present HR metrics to senior management and make recommendations for HR strategy enhancements.
QUALIFICATIONS
- Bachelor’s Degree in Human Resource Management, or a related field
- Professional qualifications such as Higher Diploma in Human Resource Management or Certified Human Resource Professional of Kenya CHRP(K)
- 5 – 7 years in Human Resources or equivalent.
- Membership with Institute of Human Resource Management of Kenya
- Knowledge of all HR functions as a HR generalist
- Strong understanding of HR laws and regulations, with the ability to handle employee relations matters effectively.
- Payroll Processing is an added advantage.
KEY COMPETENCIES – Skills / Knowledge / Aptitude
- Strong organizational, interpersonal, and problem-solving skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Excellent written and verbal communications skills
- Excellent negotiation skills
- Drive for results.
- Proficiency with HR Information Management System software e.g. Navision
- Data-Driven Decision Making
- Emotional Intelligence and Conflict Resolution
- Adaptability and Resilience
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