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CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi
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PURPOSE:
Responsible for Branch credit reports, debtors reconciliation, receipting, banking, and petty cash management
PRIMARY RESPONSIBILITIES:
- Participate in implementation of the company’s credit control policy;
- Sending monthly commission and debtors statements and resolve incoming queries on outstanding accounts from intermediaries;
- Apply reminders on account to ensure debts are paid in a timely manner and full follow through by relevant intermediaries;
- Referring of uncollected debts to debt collection agencies, managing legal action and reference to the Credit Reference Bureau (CRB);
- Drive collection of premium debited on a monthly basis;
- Tracing and pursuing long outstanding debtors and where possible, assess capacity to settle debts;
- Follow up bounced cheques and contacts the clients for replacements as and when it arises and provides a monthly report;
- Check remittances (RTGS, EFT, IPFs) and facilitate receipting within 24 hours and monitor daily receipting and banking of all premiums received;
- Visit and call intermediaries for follow up on collections and reconciliations to provide a weekly report
Academic and Professional Requirements
Education
- Bachelor’s Degree in a relevant field, E
- Computer literate in MS Office and other office applications E
- CPA, ACCA or Certificate in credit control management D
Experience Required:
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PURPOSE:
The incumbent shall be responsible for leading a team of sales professionals in generating revenue through the sale of insurance products to corporate clients. The primary focus will be on developing and implementing strategic sales plans to meet and exceed sales targets, while also fostering strong relationships with Broker and Agency Distribution Channels to ensure client retention and satisfaction.
PRIMARY RESPONSIBILITIES:
- Targets: Effectively manage the Broker and Agency Distribution Channel to increase the number of distribution channel partners, attain products revenue targets, collect premium, promote cross-marketing activities, and ensure profitability;
- Successfully coordinate the Distribution Channel Incentive Programs to drive Client retention, geographic product distribution, achieve revenue targets and appropriate product portfolio mix;
- Leadership: Strengthen the leadership at Corporate Sales team through recruitment and retention of high caliber Corporate Sales Officers. Drive the performance of the Corporate Sales team by keeping abreast of market competition, industry practices and best practices to constantly improve on overall business performance and to ensure the department remains profitable;
- Stakeholder Management: Build and maintain strong relationships with key decision-makers and stakeholders within the Broker and Agency Distribution Channel;
- Performance Management: Lead the sales team and ensure alignment to the business goals and objectives through undertaking periodic reporting of sales performance and monitoring of the P&L. Ensure performance appraisals are undertaken in a timely manner;
- Strategic Planning: Develop and implement sales strategic plans and occasionally review them in line with the overall business plan to ensure achievement of the sales revenue budget;
- Market Share growth: Proactively seek out new markets and creatively penetrate them through offering unique product and value propositions. Defend the market share through constant engagement with the market to understand gaps and competitor activities that can be leveraged on and for competitive position of the brand respectively;
- Support Head – Retirement Benefits & Corporate Sales in developing Pension, Group Life and Annuity business proposals, quotations, policy documents & Service Level Agreement/ Administrator’s agreement & brochures;
- Formulate and ensure distribution of communication and business presentations to assigned client portfolio as shall be required from time to time i.e., Industry updates and company briefs;
- Support Head – Retirement Benefits in day today departmental administrative duties;
- Monitor sales performance metrics and KPIs, and provide regular reports to senior management on sales activities, achievements, and challenges; and
- Any other relevant duties as assigned from time to time
Academic and Professional Requirements
Education
- Bachelor’s degree in Commerce or in a related field E
Professional Qualifications
- Qualification in IIK or ACII
Academic, Professional and Technical Competencies Required:
Essential Knowledge/Skills and Experience Required:
- Minimum of six (6) years’ relevant experience with at least 3 years of experience in intermediary relationship management.
- Good analytical skills
- Technical competence in insurance
- Excellent communication and presentation skills
- Problem solving skills
- Excellent customer care skills
- Desirable knowledge/skills and Experience Required:
- Excellent interpersonal skills
- Computer literate in MS Office and other office applications
- Basic knowledge of regulations by AKI and IRA
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PURPOSE:
The incumbent shall be responsible for doing administration on retirement benefits schemes within CIC Life Retirement Benefits Department as per the regulator and stakeholders’ requirements.
PRIMARY RESPONSIBILITIES:
- To manage the existing pensions schemes;
- Attend Board of Trustees meeting as the administrator and take minutes when required and generally advise the Trustees;
- Attend Board of Trustees meeting and present the Fund Administrators report;
- Attend the Annual General Meetings of members and take minutes when required;
- Attend the annual General Meeting of the members and present the Fund Administrators Reports;
- Ensure Compliance with Retirement Benefits Authority and KRA on various pension schemes, including licensing by RBA;
- File various returns with RBA including quarterly returns;
- Guide new schemes in the registration process with RBA & KRA;
- Main record of member contributions, update the member statements and issue the statements at the end of the year to members;
- Calculate withdrawal benefits for members leaving the scheme;
- Assist in drafting of the Trust Deed & Rules and updating from time to time;
- Record keeping both soft files and hard files as necessary;
- Train Trustees & Members in the schemes; and
- Any other relevant duties as assigned from time to time
Academic and Professional Requirements
Education
- Bachelor’s degree in a business in a related
Professional Qualifications
- Progress towards Qualification in IIK or ACII
Essential Knowledge/Skills and Experience Required:
- Minimum of Two (2) years’ experience in pension administration in the pension sector with at least 1 years of experience in client relationship management.
- Technical competence in insurance and pension administration
- Excellent communication and presentation skills
- Problem solving skills
- Excellent customer care skills
Desirable knowledge/skills and Experience Required:
- Excellent interpersonal skills
- Computer literate in MS Office and other office applications
- Basic knowledge of regulations by AKI and IRA
go to method of application »
PURPOSE:
The incumbent shall be responsible for acquisition, growth and retention of the Corporate Business for CIC Life by managing Broker, Agency & Direct Distribution Channels. The jobholder will champion the development, review and marketing of Corporate Business products, raise the company profile and brand, and manage stakeholder relationships.
PRIMARY RESPONSIBILITIES:
- Effectively manage the Broker and Agency Distribution Channel to increase the number of distribution channel partners, attain products revenue targets, collect premium, promote cross-marketing activities, and ensure profitability;
- Successfully coordinate the Distribution Channel Incentive Programs to drive Client retention, geographic product distribution, achieve revenue targets and appropriate product portfolio mix;
- Implement Client Relationship Management best practices to facilitate client retention, channel partners training, and management of relations within the channel partners;
- Ensure growth of the Deposits Administration business through new acquisitions of Umbrella Schemes, Occupational Schemes, individual pension plans and NSSF Tier II contracting out in line with the set targets/budgets;
- Ensure growth of other corporate business lines i.e. Group Life, Credit Life and annuity in line with the set targets/budgets;
- lead generation and conversion;
- Developing quotations, scrutinizing proposals and making responses to the said RFPs and Tenders to enable set targets/budgets are met;
- Ensure proper management of accurate, quality, and timely business reports from the various distribution channels and use these to compile channel reports for review by line Manager;
- Monitor competitor activity, identify opportunities/threats that are presented by such activities, and exploit the business opportunities;
- Deliver regular reports to the line manager on the performance of Distribution Channel sections per applicable structures and ensure the sections fully aligned with the set policies and objectives;
- Support Head – Retirement Benefits & Corporate Sales in developing Pension, Group Life and Annuity business proposals, quotations, policy documents & Service Level Agreement/ Administrator’s agreement & brochures;
- Formulate and ensure distribution of communication and business presentations to assigned client portfolio as shall be required from time to time i.e., Industry updates and company briefs;
- Support Head – Retirement Benefits in day today departmental administrative duties; and
- Any other relevant duties as assigned from time to time
Academic and Professional Requirements
Education
- Bachelor’s degree in Commerce or in a related field
Professional Qualifications
- Qualification in IIK or ACII
Academic, Professional and Technical Competencies Required:
Essential Knowledge/Skills and Experience Required:
- Minimum of three (3) years’ relevant experience with at least 1-2 years of experience in intermediary relationship management
- Excellent communication and presentation skills
- Problem solving skills
- Excellent customer care skills
Desirable knowledge/skills and Experience Required:
- Excellent interpersonal skills
- Computer literate in MS Office and other office applications
- Technical competence in insurance
- Basic knowledge of regulations by AKI and IRA
Method of Application
Use the link(s) below to apply on company website.
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