Vacancies at Co-operative Bank of Kenya

SALES REPRESENTATIVES (REF: CCBI/SR/06/24)

JOB PURPOSE

Reporting to Marketing Manager the individuals will responsible to recruit members for the Society and present, promote and sell products/services using sound arguments to existing and prospective customers.

Main Duties and Responsibilities;

• Recruit new members to the Sacco.
• Ensuring the recruited member accounts are fully funded and active.
• Achieving the set individual targets in terms of numbers and values.
• Supporting the organization and participating in sales and marketing events
• Assist in Disseminating relevant savings, loans, and services information to the Sacco members.
• Cross-selling products/services to existing and potential members.
• Assist in identifying new sales, sales prospects and follow up on new leads and referrals resulting from field activity.
• Assisting in marketing research and segmentation.
• Participating in various outreach events such as member education, among others.
• Submitting periodic sales reports in the prescribed manner.
• Carrying out sales activation drives.
• Establishing and maintaining sound member relationships.
• Ensuring compliance with necessary due diligence and the Sacco Know Your Customer (KYC) policies.
• Drive demand for the Sacco’s product portfolio.
• Keep a keen eye on market trends and the competition.
• Preparing sales reports on weekly, monthly, quarterly basis for analysis by the supervisor.
• Assist in implementation of sales, marketing and business growth strategies.
• Assist in preparation of presentations for prospective customers.
• Visit clients to get complaints/comments and handling complaints at the field level.
• Any other lawful duties that may be assigned from time to time.

Qualifications & Experience;

• Diploma in Co-operative Management, Business Administration, Marketing, or its equivalent qualification.
• A bachelor’s degree in Cooperative management or its equivalent is an added advantage.
• Minimum 1-year relevant experience and in a in a similar position.

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MICRO CREDIT OFFICER REF: (CCBI/MCO/06/24)

Reporting to Credit Manager, the individual will be responsible for the day-today coordination of the credit functions in the SACCO, ensuring high customer service standards are maintained and total compliance to the SACCO lending policies and procedures.

Tasks and Responsibilities

• Market Micro-credit products and services to the target clients and maintain the image of Micro-Credit activities
• Deposit Mobilization
• Maintain good relationship with groups and frequent visits
• Disbursement and processing of loans
• Maintain quality portfolio by closely monitoring repayment of loans from customers and ensuring prompt follow-ups
• Recruiting clients, groups and business appraisal
• To identify and locate prospective micro-credit clients
• To plan periodic visits to identifiable clients
• Prepare Micro-Credit loan applications for approval
• Prepare weekly and monthly returns/reports to the Credit Manager

Minimum Qualifications and Skills

• A Bachelor’s Degree in Accounting/Finance or a Business-Related Degree from a recognized university.
• CPA II or Credit Management Certification.
• A minimum of 3 years’ experience in micro credit in a busy financial institution.
• Sound knowledge of Sacco laws and regulations.
• A person of integrity, team player with effective communication skills.
• Sound judgement and decision-making ability on lending across all sectors.
• Excellent in analytical, interpersonal and team management skills.
• Loan monitoring, generating reports and initiative on improvement of service delivery.