Vacancies at Crystal Recruit

Responsibilities

• Develop and implement HR strategies that align with the organization's strategic objectives, ensuring that the organization is adequately resourced and has an inclusive culture that embodies its values.
• Develop and implement strategies to build and sustain a positive working environment.
• Lead efforts to cultivate a healthy workplace culture that promotes well-being and aligns with our client's mission.
• Ensure continuous improvement of HR systems and policies that are reflective of the organization's values and culture in line with best practices.
• Design and implement recruitment strategies that align with the organization's needs, values and culture.
• Collaborate with the Finance Teams to align workforce planning with the organization's budget and resources availability.
• Assess the current workforce capabilities and identify gaps that need to be addressed through hiring, training, or redeployment.
• Develop job descriptions, design job postings and oversee the screening and selection of candidates.
• Design and implement an onboarding process that integrates new employees into the organization culture.
• Provide new employees with the tools, resources, and support they need to succeed in their roles.
• Work with internal stakeholders to develop a remuneration framework that promotes employee attraction, motivation, and retention within budget constraints.
• Identify skills gaps and design training programs to enhance employee capabilities while promoting continuous learning.
• Ensure transparency and consistency in communication from the leadership to all levels of the organization.
• Establish channels for employees to provide feedback and suggestions.
• Implement an effective and timely appraisal process, including mid- and end-of-year reviews and ongoing monthly meetings.
• Contract Management: Ensure contracts are legally compliant and up to date.

Requirements

• Bachelor's degree in business administration, human resources, social sciences, or related field.
• Member of IHRM-K.
• A higher diploma in Human Resource Management is an advantage.
• Minimum of 5 to 7 years in a generalist HR or PCO management role, including mandatory experience working with an NGO in marginalized communities.
• Knowledge of Kenya Labour Laws and HR best practices.
• Experience leading/managing teams of 40 or more and a champion of building positive organization culture.
• Proficiency in HR Information System Software
• Proficiency in Microsoft Windows environment (Excel, Word).
• Ability to deliver high-quality work consistently.
• Ability to interact with high-level leadership and position the HR function as a strategic component of the organization.
• Ability to pick up a variety of tasks/projects with minimal supervision.
• Excellent oral and written communication skills.
• Strong interpersonal and coaching skills.
• Evidence of maintaining a high level of confidentiality.
• Excellent organizational skills.

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Responsibilities:

• Maintain and develop both existing and new customers by employing appropriate propositions and ethical sales methods. Foster relevant internal collaborations to enhance quality of service, drive business growth, and ensure customer satisfaction.
• Plan and prioritize personal sales activities, including customer and prospect interactions, to achieve agreed-upon business objectives, considering costs and sales targets.
• Respond to and promptly follow up on sales inquiries and concerns from new and existing customers, utilizing suitable communication methods; including but not limited to telephone, email and personal visits as required.
• Conduct timely follow-up activities to collect payments from customers within their credit period, ensuring prompt and efficient payment processing.
• Proactively identify and establish contact with potential customers, contributing to expansion of the customer base and fostering business growth
• Stay updated and well-informed about the company's products and current market trends to effectively drive sales and maintain a competitive edge.
• Ensure consistent progress towards meeting annual sales goals and targets.
• Generate monthly sales reports to track performance and provide insights for improvement.
• Maintain an updated customer and prospect database.
• Safeguard company assets, including stocks, displays, and locks, by implementing measures to minimize waste and maximize resource utilization.
• Ensure strict adherence to safety policies and comply with all relevant requirements regarding the proper care and maintenance of IT equipment.

Job Requirements:

• Bachelor's degree or Diploma in Sales, IT, Marketing, or any other business- related field.
• 2 - 3 years experience in selling IT Solutions across diverse business sectors
• Ability to develop and deliver presentations successfully to customers conveying proposed solutions.
• Ability to understand and respond to client's needs.
• Understanding of sales cycle and sales techniques
• Passion for sales
• Self-motivated with a results-driven approach
• Aptitude in delivering attractive presentations.
• Excellent Communication skills are the key to corporate sales.
• Good interpersonal skills coupled with thorough.