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  • Posted: Aug 22, 2024
    Deadline: Sep 5, 2024
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    Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport.


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    Laundry Officer

    Brief Description

    The candidate will provide maximum comfort and hygiene to our guest by delivering the best quality of laundered aircraft furnish and linen.

    Detailed Description

    Principal Accountabilities (Responsibility)

    Efficiency

    • Adhered to Laundry processes and formulas.
    • Classify aircraft furnish, and linen specific categories prior to washing to ensure production efficiency.
    • Load the laundry wash wheels properly and follow wash formulas to obtain efficiency in the washing process.
    • Carry out preventive maintenance procedures on a daily, weekly, and monthly basis including filter cleaning/replacements, light oiling and water/detergent/steam leak identification.
    • Multiskilling involving working on aircraft cabin aesthetics and cleanliness involving removal and replacement of soiled seat covers and curtains. Aircraft fumigation and pest control
    • Ability to check for latched laundry machine system faults on the selector panel for predictive maintenance and accurate trouble shooting.

    Economical Operations

    • Ensure proper use of time and materials. The right prescribed quantities of chemicals; proper water levels; Maintenance of equipment and proper scheduling of resources.
    • Daily replenishment of detergents/cleaning solvents to the optimum levels.

    Quality Management

    • Ensure that the percentage of rewash does not exceed 3% of the linen volume processed in each time (daily, weekly or monthly).
    • Carry out visual inspection to detect machine failures /problems which can be solved without undue downtime.
    • Keep abreast with continual new changing aircraft furnish/linen fabrics and laundry chemicals in the marketplace to achieve and maintain high quality standards.

    Safety

    • Keep the Laundry free of dust and inspect daily.
    • Empty line traps frequently after every shift.
    • Attend to leaking pipes, humming motors or steam leaks immediately.
    • Ensure and maintain a safe, healthy and secure working environment in compliance with the authority's requirements, relevant industry regulatory and legislative requirements, company policies and customer airlines.
    • Report hazards, near misses and incidents occurrences as per company procedures.
    • Be conversant with firefighting skills.

    Reports

    • Pounds per hour produced per laundry step.
    • Soiled carts dumped/pounds separated.
    • Number of tunnel loads (transfers).
    • Number of loads washed in conventional washers and turnaround time between loads.
    • Pieces per hour per workstation person, including hand folded items Carts packed per hour.

    Job Requirements

    Qualification (Minimum)  

    • Diploma/Certificate in laundry, housekeeping, hospitality, catering or hotel management.
    • Prior experience in similar role is preferable.
    • Familiarity with cleaning detergents and laundering equipment.
    • Ability to stand for long periods.
    • Capacity to lift up to 20 pounds unaided.
    • Driving license and competence
    • Cert/diploma in computer studies
    • Minimum 2 years relevant working experience.

    Additional Details

    Other Skills

    • Outstanding organizational and time management skills.
    • Excellent analytical and problem-solving skills.
    • Basic arithmetic skills.

    go to method of application »

    Logistics Assistant -Technical Materials, ASE & Tooling & Facilities

    Brief Description

    The candidate will be responsible for the safe driving and care of KQ vehicles and property. He/she will always comply with the traffic regulations and the Organizations’ policies and regulations on vehicle Management as well as the Kenya Traffic Act CAP 403, Laws of Kenya.

    Detailed Description

    Principal Accountabilities (Responsibility)

    • Perform daily, weekly, monthly transport duties.
    • Logistics - Deliveries of aircraft materials between stores, workshops, production areas, and collecting technical materials from suppliers (Clinic, KEBs) and other pickups and deliveries as assigned.
    • Drive KQ vehicles, and or equipment as shall be assigned by the Supervisor in a safe and economical manner in conjunction with the regulations in place.
    • The Logistic Assistant is responsible for the routine check-up of the vehicles, routine check-up to include but not limited to oil, brake function, water, lights & tire condition, windshield wipers, etc.
    • Confirm availability of vehicle tools and equipment’s before, during and after work.
    • The Logistic Assistant shall always maintain assigned vehicles clean and in good condition, properly for the convenience of the Organizations’ operations.
    • The Logistic Assistant shall always stop the engine and electric power of assigned vehicles to save consumption of fuels and the general vehicle engine performance.
    • He/she shall ensure compliance with the given directives.
    • The Logistic Assistant shall handover the assigned vehicles by doing a comprehensive handover report at end of shift.
    • Produce weekly records of deliveries and collection made
    • Performs other duties as assigned by supervisor.

    Job Requirements

    Qualification (Minimum)  

    • Minimum of Kenya Certificate of Secondary Education and Valid Driving license class BCE.
    • Valid Certificate of good conduct.
    • You are knowledgeable of the relevant laws and Traffic Act
    • All required training by KAA is an added advantage.
    • 5 years relevant work experience.
    • You have experience in logistics.

    Additional Details

    Other Skills

    • You have good communication, writing & interpersonal skills
    • You can effectively use Microsoft office packages.
    • You are willing to work extended hours and weekends as needed.
    • Willing and able to work in a team environment.
    • Integrity
    • Teamwork/team player.
    • Personal Accountability & Commitment to achieve.
    • Ability to work with minimum supervision.

    go to method of application »

    Technician - Line Maintenance

    Brief Description        

    • The candidate will ensure world class standards of the cabin and IFE systems for guest satisfaction and revenue growth.

    Detailed Description        
    Principal Accountabilities (Responsibility)

    • Cabin serviceability- Close planned maintenance tasks and send serviceability status daily.
    • Cabin ADDs – All ADDs raised to have correct part numbers, shortage and linked in OASES. Less than 7% troubleshooting ADDs of the total count and less than 8% ground time ADDs.
    • Cost –Optimization of consumables, Panasonic and Zodiac parts while ordering required parts only. Adherence to the leave roster.
    • Attendance and safety – adhering to hub control roster, identify near misses and OTI’s.

    Job Requirements        
    Qualification (Minimum)  

    • Diploma in engineering or equivalent.
    • A-rating approvals.
    • Seat and IFE approvals.
    • Knowledge of KCAA and KQ procedures.
    • 3 years’ experience.

    Additional Details        
    Other Skills

    • Interpersonal skills
    • Multi-tasking
    • Initiative/perseverance

    go to method of application »

    Aircraft Maintenance Technician

    Brief Description        

    • The candidate will Carry out all assigned inspection, repair, modification, rectification, replacement, overhaul and systems functional test tasks during aircraft maintenance for all KQ fleet/third party operators and perform certification in line with KCAA regulations/ company standard procedures at an optimized cost for the business whilst upholding high schedule integrity.

    Detailed Description        
    Principal Accountabilities (Responsibility)

    • Carry out repair, modification, rectification, replacement, overhaul, functional test tasks on aircraft systems within planned TAT and certify in line with KCAA regulations/ company standard
    • Carry out aircraft defect trouble shooting in accordance with maintenance manuals
    • Conduct aircraft inspections and predictive maintenance to determine airworthiness
    • Accurately complete aircraft maintenance documentation
    • Operate maintenance equipment trained on and authorized for use
    • Adhere to the company safety, health & environment policy to maintain company safety records, report incidents/accident occurrences as per company procedures to deliver quality and comply with 5S requirements
    • Carry out security checks as per engineering security document annex8 to maintain our security standards.

    Job Requirements        
    Qualification (Minimum)  

    • Completed a recognized apprentice or
    • Holds relevant KNEC Engineering Diploma or equivalent from a recognized institution.
    • KCSE aggregate C+ with C+ in math, English and physics.
    • 3 years aircraft maintenance experience or 2years apprentice program.

    Additional Details        
    Other Skills

    • Basic Knowledge of Aviation Legislation/Regulations
    • Knowledge of Industrial Safety Standards
    • Has used the appropriate equipment, technology and/or IT systems to complete day to day work
    • Has knowledge of material specifications – MSDS
    • Communicate with internal customers to give and receive information on assigned duties
    • Daily planning of execution of allocated tasks.
    • Tasks are allocated by supervisor
    • Has demonstrated an understanding of Health and Safety/ risk assessments and their practical application
    • Be able to use appropriate maintenance data
    • Demonstrated basic capability in Standard practices relevant to the work area.
    • Trouble shooting at a task level in accordance with standard operating procedures, under supervision. Escalate as required.
    • Make decision on the requirements for allocated tasks in line with standard operating procedures.

    go to method of application »

    Administrative Assistant - Line Maintenance

    Brief Description        

    • The candidate will provide full secretarial and administrative support services to Line Maintenance section, to ensure efficient day to day operations.

    Detailed Description        
    Principal Accountabilities (Responsibility)

    • Maintain up to date maintenance staff records for all Line Maintenance staff.
    • Compile staff meal allowances and productivity allowances.
    • Prepare, compile & dispatch documents, correspondence, reports and presentations for efficient and effective communication.
    • Handle calls & attend to both internal and external customers.
    • Calendar management and preparation for meetings.
    • Develop, implement & maintain document management systems to ensure availability of up to date & accurate information.
    • Ensure availability of office supplies and equipment.
    • To communicate to business partners, staff and other stake holders for effective PR and customer relations.
    • Facilitate KAA inspection and process KAA Airside Stickers for Line Maintenance vehicles.
    • Coordinate KAA Airside Safety Training for the staff.
    • Prepare reports for Third Party Airlines handled by Line Maintenance NBO.

    Job Requirements        
    Qualification (Minimum)  

    • Diploma in Secretarial /Business Studies.
    • Excellent Communication / Interpersonal Skills.
    • IT Literacy.
    • 3 years of relevant experience in a large organization or Service Organization.

    Additional Details        
    Other Skills

    • Team Player
    • Integrity
    • Attention To Detail
    • Customer Focus
    • Result Oriented
    • Resilience

    go to method of application »

    Technical Instructor

    Brief Description        

    • The candidate Conduct all technical courses within His/her discipline as required to meet the needs of Kenya Airways and customer operators.

    Detailed Description        
    Principal Accountabilities (Responsibility)

    • Prepare and update training manuals/training notes to ensure that up-to date information is delivered to maintenance personnel.
    • Conduct basic aircraft systems training to Maintenance personnel to enable them to acquire KCAA/EASA basic licences without type rating.
    • Prepare, administer and mark basic trial (LWTR) examinations for maintenance personnel to assess the training and knowledge impacted
    • Conduct and coordinate OJT activities for maintenance personnel
    • Prepare, review, administer and mark the relevant basic and aircraft type examinations for the aircraft maintenance personnel to assess the training and knowledge acquired.
    • Prepare progress and assessment reports on course participants for follow up and recommendations to the manager, technical training.   
    • Prepare and conduct regulatory initial, refresher and continuation courses for maintenance personnel to enable them to obtain and sustain maintenance licenses / approvals from KCAA/EASA and Kenya airways
    • Conduct transit authorization courses (A-rating) for Technicians with LWTR so that they are authorized to handle transit checks.
    • Coach and mentor apprentices and graduate trainees
    • Prepare and conduct modular courses as need arises to meet business requirements
    • Coordinate and administer the apprenticeship and graduate trainee programs to ensure successful completion.
    • Conduct any other relevant courses to other Kenya Airways staff as need arises

    Job Requirements        
    Qualification (Minimum)  

    • Aeronautical/Mechanical/Electrical/Electronic degree or HND from a recognized institution.
    • At least one basic KCAA or equivalent maintenance license.
    • Instructional Techniques.
    • Basic Aircraft mechanical/Electrical and Avionics Systems course.
    • Computer literacy with a working knowledge of Windows and MS Office programs.
    • Demonstrated aviation maintenance experience of at least 5 years.
    • Demonstrated aviation Instructional experience of at least 2 years.
    • Demonstrated experience in basic course content delivery.
    • Demonstrated experience in setting, conducting and managing basic examinations.
    • Demonstrated experience in developing, implementing, and revising training curriculum.
    • In-depth knowledge of KCARs, EASA, FAA and other relevant National Airworthiness Authorities regulations.
    • Good Working knowledge of all manuals and documents used in aircraft maintenance.

    Additional Details        
    Other Skills

    • Adaptable to work in multi culture environment.
    • Excellent verbal and written communication skills.
    • Ability to collect data, analyze and produce training slides/notes.
    • Ability to champion Safety, health and security
    • Preparedness to undertake training as required.
    • Ability to perform and think clearly under high pressure situations and able to make critical decisions based on personal knowledge, experience and judgment.
    • Ability to work both independently and within a flexible team environment.
    • Knowledge in Human factors in aviation maintenance.
    • Demonstrated ability to research and evaluate training needs.
    • Good facilitation skills and presentation skills.
    • Excellent presentation Skills.

    go to method of application »

    Shift Leader Laundry Shop

    Brief Description        

    • The candidate will provide maximum comfort and hygiene to our guest by delivering the best quality of laundered aircraft furnish and linen.

    Detailed Description        
    Principal Accountabilities (Responsibility)

    Efficiency

    • Ensure proper laundry processes and formulas are adhered to.
    • Ensure that aircraft furnish, and linen are properly classified in specific categories prior to washing to ensure production efficiency.
    • Ensure that the laundry officers load the laundry wash wheels properly, and wash formulas followed to obtain efficiency in the washing process.
    • Ensure preventive maintenance procedures are performed on a daily, weekly, and monthly basis including filter cleaning/replacement, oiling and water/detergent/steam leak identification.
    • Multiskilling including aircraft cabin aesthetics and cleanliness involving removal/replacement of soiled seat covers and curtains. Participating in aircraft fumigation and pest control.
    • Ability to check/interrogate for latched machine faults on the selector panel for predictive maintenance and accurate troubleshooting.
    • Ability to interpret machine maintenance and fault isolation manuals.
    • Achieve the daily set targets as provided by the Superintendent.

    Economical Operations

    • Ensure proper use of time and materials. The right prescribed quantities of chemicals; proper water levels; Maintenance of equipment and proper scheduling of resources.
    • Daily replenishment of detergents/cleaning solvents to the optimum levels.

    Quality Management

    • Ensure that the percentage of rewash does not exceed 3% of the linen volume processed in each time (daily, weekly or monthly).
    • Carry out visual inspection is carried out before every shift to detect machine failures /problems which can be solved without undue downtime.
    • Ensure the Laundry officers keep abreast with continual new changing aircraft furnish/linen fabrics and laundry chemicals in the marketplace to achieve and maintain high quality standards.

    Safety

    • Ensure that the Laundry is kept free of dust and inspected daily.
    • Ensure all line traps are emptied frequently after every shift.
    • Ensure leaking pipes, humming motors, steam leaks, etc. are attended to immediately.
    • Ensure and maintain a safe, healthy and secure working environment in compliance with authority requirements, relevant industry regulatory and legislative requirements, company policies and customer airlines.
    • Report hazards, near misses and incidents occurrence as per company procedures.
    • Be conversant with firefighting skills.

    Reports

    • Compile and submit reports to the Cabin and IFE Lead
    • Pounds per hour produced.
    • Soiled carts dumped/pounds separated.
    • Number of tunnel loads (transfers).
    • Number of loads washed in conventional washers and turnaround time between loads.
    • Pieces per hour per workstation person, including hand folded items Carts packed per hour/controller.

    Job Requirements        
    Qualification (Minimum)  

    • Diploma/Certificate in laundry, housekeeping, hospitality, catering or hotel management.
    • Prior experience in similar role is preferable.
    • Familiarity with cleaning detergents and laundering equipment
    • Ability to stand for long periods.
    • Capacity to lift up to 20 pounds unaided.
    • Driving license and competence
    • Cert/diploma in computer studies
    • Minimum 3 years relevant working experience.

    Additional Details        
    Other Skills

    • Outstanding organizational and time management skills.
    • Excellent analytical and problem-solving skills.
    • Basic arithmetic skills.

    go to method of application »

    Supervisor - Sub Stores - Including Outstation

    Brief Description        

    • The candidate will be responsible for a vital part of the supply chain process, you will manage people, processes and systems in order to ensure goods are received and dispatched appropriately, and that productivity targets are met. You’ll also be responsible for workplace health and safety standards and for the security of the building and stock. Specialist warehouses store temperature-controlled parts, and hazardous materials. Produce reports and statistics regularly (IN/OUT status report, dead stock report). Plan work rota, assign tasks appropriately and appraise results. Numerate and ability to apply KPI’s to drive performance management at all levels in the warehouse including outstation.

    Detailed Description        
    Principal Accountabilities (Responsibility)

    Strategy and Development

    • Develop and implement best practices in inventory management to improve operational performance and manage cost.
    • Develop and implement processes for stores inventories that ensure timely, accurate and complete receiving, storing and dispatch of materials.
    • Develop and implement processes for stores inventories that ensure high stock accuracy.

    General and Task Management

    • Implement stores inventory management vision, strategy, policies, processes and procedures to aid and improve operational performance and manage cost.
    • Perform analysis and review for performance improvement
    • Perform problem root cause analysis and correction actions
    • Develop and implement measures that ensure that all aircraft spares, tools and materials received comply with specifications and airworthy documentations in the Acceptance, Storage, Control, Security, Handling and Delivery as per KCAA and KQ requirements whilst ensuring that the data is correctly recorded in the OASES system.
    • Ensure accurate and proper reconciliation of inventory levels.
    • Ensure adherence to regulatory requirements on stores.

    People Management

    • Supervise, coach and develop a high performing team that meets agreed objectives, and which delivers best practice results, added value and continuous improvements.
    • Monitor performance of staff and ensure that staff under supervision maintain accuracy and integrity of data.
    • Ensure that the function operates in accordance with any health, safety and environmental policies and procedures to ensure the safety and wellbeing of self, staff and visitors
    • Planning & Regular Monitoring of staff shifts, leave plans, staff trainings and appraisals
    • Ensure that the stores operate in accordance with the health, safety and environmental policies and procedures to ensure the safety and wellbeing of self, staff and visitors.

    Relationship Management

    • Collaborate with internal and external stakeholders to forecast, plan and facilitate on-time materials availability as and when required avoiding disruption to maintenance.
    • Work with cross functional teams to deliver effective solutions
    • Liaise with internal and external stakeholders to ensure consistent, timely and effective communication regarding material availability.
    • Support new business initiatives and projects. Contribute to review meetings and change process.
    • Ensure subsequent effective inventory management implementation takes place.
    • Contribute to resolving supplier concerns and evaluate supplier performance along with relevant stakeholders.

    Budget & Reporting

    • Participate in process of data collection and generating annual budget.
    • Prepare management reports to support decisions on a regular basis.

    Contract Development & management

    • Implementing contracts per agreed terms and conditions to ensure achievement of agreed SLAs in conjunction with relevant stakeholders.

    Process Development & Improvement

    • Continuously optimize aircraft MRP system to support the inventory management.
    • Develop and implement processes with other dependent sections to enable timely receiving, storage and dispatch of materials
    • Ensure there is continuous exchange of information between Technical Stores other relevant stakeholders to enable timely decision.

    Safety and Training

    • Ensure observation of health and safety policy within the working environment.
    • Ensure adherence to inventory management procedures.
    • Ensure training requirements are identified and requested to maximize performance in allocated tasks
    • Ensure the staff operate in accordance with any health safety and environmental policies and procedures to ensure safety and wellbeing of self, staff and visitors

    Job Requirements        
    Qualification(Minimum)  

    • University degree in Supply Chain Management OR Diploma in Engineering/Procurement OR CIPS qualification (Level 5) and 3 years’ experience.
    • Proficiency in use of the airline inventory management system
    • Knowledge of regulations related to aircraft parts and industry requirements on aircraft materials.
    • Advanced knowledge and experience in inventory management.
    • Knowledge of quality audit requirements and procedures
    • Knowledge of lean techniques.
    • Membership of an appropriate professional body.
    • Strong IT systems knowledge and skills.
    • Knowledge in Dangerous Goods Regulations.
    • 2 years in supervisory/management positions.
    • 5 years’ experience in materialsmanagement/storekeeping activities of aviation/aeronautical parts and supplies.

    Additional Details        
    Other Skills

    • Basic Knowledge of Aviation Legislation/Regulations.
    • Managerial or supervisory skills.
    • Analytical, planning and problem-solving skills
    • Excellent interpersonal skills.
    • Project management skills.
    • Organizational skills.
    • Good communication skills.

    go to method of application »

    Operations Manager – Fahari Aviation

    Brief Description        

    The UAS Operations Manager is a key leadership role responsible for overseeing all aspects of Enterprise Solutions Division within Fahari Aviation. This role requires a seasoned professional with deep technical expertise in UAS technology, strong leadership abilities, and a strategic mindset to manage and scale UAS operations effectively.

    The ideal candidate must ensure a high performing team of UAS Operators and support crew through development and implementation of operational standards, professional development, and leadership for a safe, legal and efficient operation of Fahari Aviation UAS that meets the operational requirements of the ROC.

    Detailed Description        
    Principal Accountabilities (Responsibility)

    Operational Leadership

    • Lead and manage day-to-day UAS operations, ensuring that all activities are conducted safely, efficiently, and in compliance with regulatory standards.
    • Develop and implement operational strategies, policies, and procedures to optimize UAS performance, reliability, and safety.

    Team Leadership

    • Lead and mentor a diverse team of operational staff, fostering a culture of safety, high performance, accountability, and continuous improvement.
    • Conduct performance reviews, provide mentorship, and identify opportunities for professional development.
    • Recruit, train, and manage a team of UAS pilots, technicians, and support staff.

    Client and Stakeholder Engagement

    • Act as the primary point of contact for major operational issues and lead negotiations with key suppliers and partners.
    • Ensure that customer service operations are aligned with the company’s commitment to delivering exceptional customer experiences.
    • Collaborate with sales and marketing teams to identify new business opportunities, develop proposals, and nurture client relationships to ensure customer satisfaction and retention.
    • Build and maintain strong relationships with key stakeholders, including suppliers, partners, and regulatory bodies.

    Regulatory Compliance and Risk Management

    • Ensure all operational activities comply with relevant laws, regulations, and industry standards.
    • Develop and implement risk management strategies to mitigate potential operational risks and ensure business continuity.
    • Lead the response to any operational crises, ensuring quick resolution and minimal impact on the business.

    Financial Management

    • Manage budgeting, forecasting, and cost control for the section, optimizing resource allocation and expenditures to achieve financial targets.
    • Work closely with the finance department to analyze financial data and develop strategies for cost reduction and revenue enhancement.
    • Prepare and present financial reports, business cases, and proposals to stakeholders, highlighting performance metrics and strategic recommendations.

    Innovation and Technology Integration

    • Drive the adoption of new technologies and systems that enhance operational efficiency and effectiveness.
    • Stay abreast of industry trends and advancements and recommend the integration of relevant innovations into the company’s operations.
    • Oversee the implementation of digital transformation initiatives that support operational scalability.
    • Champion a culture of innovation, experimentation, and learning within the UAS service line, driving continuous improvement and staying ahead of industry trends.

    Job Requirements        
    Qualification (Minimum)  

    • Degree in a Technical Field, (Engineering, Computer GIS or any other relevant field).
    • Valid Remote Pilot License issued by ICAO contracting states and recognized by KCAA. (Multirotor and Fixed Wing).
    • Valid Class 1, 2, or 3 KCAA Medical License.
    •  Years of Experience (Minimum)
    • At least 5 Years Work Experience in Aviation or related field.
    • At least 50 Hours in UAS Operations or related field logged in the logbook.
    • Proven track record of successfully managing large-scale operations and leading cross-functional teams.
    • Valid Driver’s License is an added advantage.
    • Shall not have had any conviction or administrative sanction under the Civil Aviation Act or the Kenya Civil Aviation Authority Regulations, which in the view of the Director, was sufficiently serious to render such person not fit to exercise any responsibilities in an aviation related position. – Must have a Certificate of Good Conduct valid within the last 12 months.

    Additional Details        
    Key Competencies

    • Strategic Vision: Ability to develop and execute long-term operational strategies that align with the company’s overall goals.
    • Operational Excellence: Commitment to continuous improvement and operational efficiency.
    • Leadership: Strong ability to lead, motivate, and develop teams to achieve high levels of performance.
    • Financial Acumen: Expertise in managing budgets, analyzing financial data, and optimizing resources.
    • Adaptability: Ability to navigate and lead through change in a fast-paced and dynamic environment.
    • Must be Computer Proficient, with excellent knowledge in MS applications including Word, Excel, PowerPoint, and Outlook.
    • Initiative and energetic (able to hit the ground running with a task).
    • Experimentation mindset.
    • Ability to work independently and with minimal supervision.

    Method of Application

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