Vacancies at Savannah Healthcare

SHL/HRD/01/09/24: 

PURPOSE OF THE JOB:

The job holder will be responsible for ensuring efficient and orderly admission of inpatients, registration of outpatients, ensures that accurate patient information is collected and verifying insurance benefits and eligibility also ensure that all incoming telephone calls are promptly and courteously answered and routed to the correct extensions within the Hospital.

KEY RESPONSIBILITIES:

• Register patients accurately and in a timely manner making sure all information is correct, insurance is verified at the time of registration and all applicable signatures are obtained.
• Collect applicable co-pays/co-insurance/deductibles, post payments, give receipts among others correlated functions
• Co-ordinate completion of prior authorization, if needed from insurance through verifying patients’ insurance eligibility
• Work with insurance plans to pre-authorize and re-authorization of patient services;
• Maintain contact management regarding status of authorization and any additional documentation or information needed;
• Greet each patient and visitor courteously and respectfully.
• Directs patients and visitors to appropriate areas after every stage especially for those patients and visitors that are unsure of where they need to go within the hospital.
• Answer switchboard promptly and courteously following all protocols set up with transferring calls to departments.
• Monitor patient wait times both before and after registration keeping them notified of any delays and waits.
• Adheres to and promote the established values of the organization, i.e., Service excellence, passionate, teamwork among others.
• Responsible for ensuring proper filling of all invoices as per laid down procedures
• Performs any other duties as may be assigned from time to time

KEY COMPETENCIES:

• Diploma in business administration, public relations, Health Records from a recognized institution
• Previous experience as a registration clerk/Pre-authorization clerk in a busy medical facility
• At least 5 years relevant work experience
• Good understanding of hospital information system
• Must have basic accounting skills
• Must be an active listener
• Ability to Multi-task
• Highly organized and good planner
• Ability to maintain good grooming, and dress habits which reflect a professional image
• Ability to work under stress and overtime
• Able to perform well with minimal supervision
• Self-motivated and dynamic
• Innovative and creative
• Observes confidentiality
• Keen and alert to details

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SHL/HRD/02/09/24:

PURPOSE OF THE JOB:

Assessing, diagnosing and treating diet-related problems and raising awareness of the link between food, lifestyle and health to prevent future problems. It also involves translating scientific information about nutrition into practical advice to help patients make health-conscious decisions about food and lifestyle.

KEY RESPONSIBILITIES:

• Take social, medical and dietary history of the patient
• Provide nutritional counselling and create a clinical treatment plan
• Evaluate the nutritional needs of patients and provide individual treatment plan
• Perform exercise, anthropometry and lifestyle assessment and advise on weight-management plans
• Collaborate with other health professionals on nutrition management for individual patients
• Provide education to participants in nutrition principles, dietary plans, food selection and substance abuse when necessary
• Address patients’ individual needs by assuring appropriate referral and follow up
• Determine level of urgency of follow-up for patients after care
• Maintain confidentiality of all patient information
• Referring complicated cases for specialized medical management
• To conduct medical camps, giving of health talks and conducting anthropometric measurements and interpreting the results.
• To conduct Lamaze classes , where training of mothers on childbirth, emphasizing breathing control and relaxation techniques during labour.
• Preparing reports to the management on nutritional activities and operations
• Assessing preparation, storage and other food management practices in hospital kitchen to ensure the health wellbeing of patients is well taken care
• Recognizing appropriate behavioral-change modifications and dietary approaches for different diseases, ages and populations
• Any other duties as may be assigned from time to time

KEY COMPETENCIES:

• Diploma in Nutrition and Dietetics, Community nutrition, Food Science and Nutrition, Dietetics Management or Clinical nutrition.
• A Bachelors’ Degree in Nutrition and dietetics will be an added advantage.
• Five-years’ experience in community nutrition and/or maternal and child health preferred or an equivalent combination of training and experience
• Demonstrated knowledge of nutritional management approaches and techniques
• Sound knowledge of common nutrition deficiency related illnesses and their clinical and nutritional management.
• Ability to provide direct care in a kind and compassionate manner
• Demonstrated ability to work autonomously and in a team-based environment
• Ability to work under stress and to work long hours
• Training or experience in reproductive health care
• Excellent interpersonal and relations skills
• Experience in social work and working with families/communities
• High level patient counseling skills

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SHL/HRD/03/09/24: 

PURPOSE OF THE JOB:

To provide professional and compassionate nursing care to patients by following established standards and practices. It involves promoting and restoring patients’ health by completing the nursing process; collaborating with physicians and multidisciplinary team members; providing physical and psychological support to patients.

KEY RESPONSIBILITIES:

• Preparing equipment and ensuring examination rooms are clean and stocked with required supplies and materials;
• Triage of patients; taking vital signs
• Identifying patient care requirements by establishing personal rapport with patients and other persons in a position to understand care requirements
• Decontaminate and sterilize used instruments and treatment rooms
• Providing counselling services to patients as and when necessary
• Keep file and records for each patient
• Undertaking health talks both at personal and collective level
• Aiding physician as required during treatment, examination, emergencies and surgical procedures
• Ensuring Triage is well stocked with emergency tray and drugs are within expiry dates.
• Liaising with Pharmacy in case of any drugs in emergency tray that are close to expiry
• Participate actively in periodic stock take exercise to ensure minimal stock losses
• Assuring quality of care by adhering to therapeutic standards
• Follow up of patients after attending to them when necessary
• Maintains strict confidentiality, and treats staff, physicians, visitors and patients with dignity and respect
• Responding to telephone enquiries relating to patients, lab requests, x-rays, prescription requests, etc.
• Take active role in co-coordinating appointments for specialist referrals, x-rays, lab testing, etc. and conveying pertinent instructions and information to the patient
• Requesting and transferring of patient records where required
• Maintain a sterile environment in organizations and during emergency
• Performing any other general nursing care to patients
• Performing other work-related duties within the clinic as may be assigned

KEY COMPETENCIES:

• Bachelor Degree/Diploma in nursing from an accredited and recognized medical college
• Should be registered by Kenya Nursing Council, preferably KRCHN
• Minimum 5-year post qualification excluding attachment/internship
• Knowledge of professional practice to give and evaluate patient care
• Ability to interpret, adapt and apply guidelines and procedures
• Competent in standard outpatient nursing procedures
• Ability to use good reasoning and judgement and to react calmly in emergency situations
• Ability to establish and maintain effective working relationships with patients, medical staff, coworkers and the public
• Demonstrated ability to work autonomously and in a team-based environment
• Patient oriented
• Availability to work in shifts

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SHL/HRD/04/09/24: 

PURPOSE OF THE JOB:

To provide efficient and effective cleaning support to the Hospital, including ensuring that the ambiance and general appearance of the building and surroundings are maintained in accordance with the required standards.

KEY RESPONSIBILITIES:

• Emptying waste bins or similar receptacles, transporting waste material to designated collection points
• Sweeping floors with brushes or dust control mops
• Mopping floors with wet or damp mops
• Dusting, damp wiping, washing or polishing the furniture, ledges, window sills and external surfaces of shelves and fitments
• Replenishing consumable items (soap, toilet rolls, and paper towels) in the various points of usage.
• Cleaning toilets, urinals, hand basins and sinks
• Using chemical agents as directed by the Human Resource Officer in the discharge of cleaning operation or maintenance procedures
• Undertake wall washing or inside window pane cleaning to a height no greater than body height plus an arm’s extension from floor level, during periodic cleaning maintenance.
• Reporting any malfunctioning equipment or items in areas of operation: doors handles, locks, taps, lights, switch etc.
• Ensure that furniture in offices, meeting rooms and all areas is arranged in the required manner at all times.
• Ensure adequate supply of toilet accessories such as toilet papers, hand washing soap etc. in all wash rooms throughout the day.
• Preparing tea and serving staff, clearing and collecting used cups and washing them, keeping the kitchen clean and in order and other related duties.

KEY COMPETENCIES:

• Certificate of KCSE
• Ability to read and speak fluently in English and Kiswahili
• Proven work experience as a cleaner
• Ability to handle heavy cleaning equipment and machinery
• Knowledge of cleaning chemicals and supplies
• High levels of integrity
• Good interpersonal skills

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SHL/HRD/05/09/24: PHARMACIST

PURPOSE OF THE JOB:

To ensure that high quality standards are maintained at all times in the provision of medication and medical consumables per the Savannah defined policies and procedures.

KEY RESPONSIBILITIES:

• Ensure all processed drug orders are counter signed at all times
• Ensure that the Pharmacy is well stocked as per the set re-order levels. Do daily counts, spot counts, monthly stock takes and give a timely, accurate report with valid explanation on variances and expiries to the Chief Executive Officer
• Notify the doctors and nurses and other clinical team on out of stock drugs
• Prevention of medication errors by counter checking and verifying the prescription/ treatment sheets on doses, allergies, patient identification, right drug, eligibility and give clear usage instructions.
• Check on Drugs/surgical items expiry dates;
• Check expiries of the allocated shelf and emergency trolley monthly (ensure short expiry items are replaced) and inform the concerned parties
• Enhance FIFO/FEFO on short expiry drugs and share the short expiry list with the doctors to assist in prescribing.
• Client satisfaction; a) Ensure client satisfaction through high quality of service, effective communication, prompt feedback and escalation of any unresolved issues to the relevant person for follow up. b) Ensure that the standardized tool for patient satisfaction feedback is filed for measurement, follow-up and improvement.
• Maintain patient privacy and confidentiality at all times.
• Any other duty as assigned by the management from time to time.

KEY COMPETENCIES:

• A diploma/Degree in pharmacy
• A valid pharmaceutical technologist license
• At least Five years’ experience
• Excellent interpersonal and communication skills
• Attention to detail and results oriented
• Good team player
• Reliable, ethical and customer focused

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SHL/HRD/06/09/24: SECURITY GUARD

PURPOSE OF THE JOB:

The job holder will undertake the surveillance of our premises and the protection of our staff and visitors. In addition, you will be responsible for detecting any suspicious happenings and preventing vandalism, thefts or any other criminal behavior.

KEY RESPONSIBILITIES:

• Patrolling the building perimeter and premises
• Noting the entry and exit of employees, visitors, and other individuals
• Directing visitors to reception and logging their entry to the premises
• Responding to alarms and calls of security concern
• Keeping daily logs of activities and any issues addressed
• Answering phones and responding to other inquiries at the security desk
• Alerting authorities if needed for emergencies or security breaches
• Addressing any infractions of building rules and/or forwarding them to the appropriate level of management
• Inspecting, testing, and maintaining our security systems, as well as calling for maintenance as needed
• Any other duties as may be assigned by the management from time to time

KEY COMPETENCIES:

• Must have attained age 35
• Must have KCSE certificate
• Any other relevant education background will be an added advantage
• Must have experience as a security guard in his/her previous employment
• Ability to speak fluent English and Kiswahili
• Have strong interpersonal skills
• Computer literate