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  • Posted: Aug 10, 2024
    Deadline: Sep 10, 2024
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    Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. We have a leading proven track record in our field in South Africa, Uganda, Ethiopia, Tanzania, Rw...
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    Marketing Manager (Real Estate)

    Key Responsibilities:

    • Plan the annual, quarterly, monthly, and weekly promotion plans and programs for the department.
    • Develop and implement marketing strategies to achieve business goals and grow market share.
    • Handle docking and communication with promotion and activity cooperation units.
    • Design and release promotional online and offline videos, websites, graphics, and copywriting.
    • Review and accept cooperation units’ promotion efforts, including data collection and analysis.
    • Coordinate communication between promotional and activity cooperation units, supervise the implementation of related plans, and oversee the acceptance of results.
    • Complete other assignments from superiors.
    • Conduct research to identify trends and opportunities and use insights for marketing decisions.

    Qualifications:

    • Bachelor’s degree in marketing, Business Administration, Real Estate, or a related field.
    • Minimum of 5 years of experience in marketing, preferably with a focus on real estate or related industries.
    • Demonstrated success in developing and executing marketing campaigns.
    • Strong knowledge of the current real estate market trends and consumer behavior.
    • Proficiency in digital marketing tools and platforms (e.g., Google Analytics, SEO/SEM, CRM systems).
    • Proven ability to manage multiple projects simultaneously and meet deadlines.

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    Channel Supervisor

    Responsibilities:

    • Identify and establish new sales channels and platforms to enhance market reach and sales performance.
    • Manage relationships with current sales agents and platforms, evaluate their performance, and provide feedback to improve effectiveness.
    • Ensure smooth and efficient communication with various sales channels and agents to meet business and promotional objectives.
    • Collaborate with the investment promotion and sales lawyer teams, track sales progress, and ensure timely processing of property rights.
    • Oversee the management of all business department contracts, including agency agreements, channel platform cooperation contracts, and legal contracts related to the lawyer team.
    • Regularly follow up on the sales progress, ensuring targets are met and any issues are promptly addressed.
    • Provide regular reports on channel performance and sales progress, and offer insights and recommendations for improvement.

    Qualifications:

    • Must have a Bachelor’s degree in Real Estate, Business Administration, Law, or a related field. Advanced degrees or certifications in real estate or legal studies are a plus.
    • Must have at least five years of experience in the real estate industry, with a proven track record in sales channel management.
    • Strong legal experience and knowledge related to real estate, including contract management and compliance.
    • Excellent verbal and written communication skills, with the ability to liaise effectively with sales agents, legal teams, and other stakeholders.
    • Strong analytical and problem-solving skills, with the ability to evaluate channel performance and provide actionable feedback.
    • Highly organized with the ability to manage multiple tasks and priorities simultaneously.
    • Ability to work collaboratively with different teams and departments to achieve common goals.
    • Self-motivated with a proactive approach to identifying new opportunities and solving problems.

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    Customer Service Representative

    Key Responsibilities

    • Responsible for the coordination of various business management, timely feedback of equipment and facilities.
    • Handling customer complaints and negotiating the handling of emergencies.
    • Responsible for reviewing old and new customers and issuing old and new incentives.
    • Responsible for the docking work with the Marketing Department in the affairs of white label serviced apartments.
    • Responsible for commission accounting and the approval process.
    • Responsible for old customer membership management, old customer maintenance and old customer return visit.
    • Sorting out customer information, preparing and implementing the delivery process and procedures.
    • Investigating customer satisfaction with sales and customer service.

    Qualifications

    • Must have a relevant Bachelor’s degree.
    •  Must have 3-5 years of experience in Customer Service.
    • Must have excellent communication skills.
    • A positive attitude and strong interpersonal skills.
    • Ability to prioritize work and manage time effectively.
    • Excellent organizational skills.
    •  High level of organization, multitasking, and timeliness.
    • Experience working in a busy and fast-paced environment.
    • A background in real estate will be an added advantage.

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    Sales and Leasing Manager (Real Estate)

    Key Responsibilities:

    • Conduct market research to gather data on market conditions, competitive real estate, target customers, and supply and demand.
    • Manage and optimize the sales process by standardizing procedures and addressing non-compliance to improve the customer experience.
    • Analyze customer information to understand housing demands and project awareness and use these insights to inform marketing activities.
    • Prepare sales targets and plans for different timeframes and compile reports on sales activities.
    • Manage sales materials and oversee gift distribution and inventory.
    • Supervise customer information to ensure accuracy and compliance and manage the archiving of sales contracts and important documents.
    • Address and resolve customer and market complaints and oversee the implementation of solutions.
    • Provide feedback on market sales and customer insights and adjust sales strategies and plans as needed.

    Qualifications:

    • Bachelor’s degree in Business Administration, Real Estate, Marketing, or a related field.
    • Minimum of 5 years of experience in real estate sales and leasing, with at least 3 years in a managerial role.
    • Proven track record of successful sales and leasing management.
    • Strong leadership and team management skills.
    • Excellent communication and negotiation abilities.
    • In-depth knowledge of real estate market trends and legal regulations.
    • Proficiency in property management software and CRM systems.

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    Human Resource Manager (Real Estate)

    Key Responsibilities:

    • Oversee job posting, candidate sourcing, interviewing, and selection. Coordinate with recruitment agencies and ensure budget alignment.
    • Resolve employee concerns, conflicts, and grievances fairly and promptly. Foster a positive, inclusive work culture through effective communication.
    • Manage performance processes, including goal setting, evaluations, feedback, and coaching. Align practices with organizational goals.
    • Stay updated on employment laws, ensure company compliance, communicate HR policies, and support recruitment audits.
    • Maintain accurate HR records, generate reports for analysis, and provide regular metrics and insights to senior management.
    • Promote and coordinate workplace safety and wellness initiatives, addressing health and safety concerns.
    • Oversee new hire on-boarding, manage off-boarding, including exit procedures and staff transfers, and keep the employee handbook updated.
    • Identify training needs and collaborate with departments and line managers alike to ensure that on-going training initiatives are being done.
    • Develop and monitor overall HR strategies, systems, and tactics that meet company needs & align with company Strategies and objectives.

    Qualifications:

    • Bachelor’s in Human Resources Management or Organizational Psychology, MSc degree in HR or relevant certification is a plus
    • Experience in a Multinational or Exposure to global/international organizations .
    • Hands-on experience with Human Resources Management Software (including payroll systems).
    • Experience in developing HR strategies and implementing employee relations activities
    • Membership of the Institute of Human Resource Management in good standing.
    • An effective communicator and interpersonal skills.
    • Confidentiality and sensitive information handling skills

    Method of Application

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