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Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
Brief Description
Reporting to the Director – Enterprise Business Unit , the position holder will be responsible for developing, driving and implementing the e-commerce strategy to maximize sales, with a persistent emphasis on customer acquisition, conversions and maximizing average order value.
Additional Details
Critical Competencies for Success
Brief Description
Reporting to the Regional Manager -SME and Enterprise Regional Operations the position holder will meet overall NPS, revenue and acquisition targets for the assigned territory and work with Safaricom Business Partners to retain, develop, manage and expand the customer base and grow revenues.
Brief Description
The job holder will be responsible for ensuring quality and timely delivery of customer solutions through integration of all network components and applications/services involved.
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