Duties & Responsibilities
Preferred & backup agents for Top Customers in East Africa.
Be the single point of contact for all customers
Monitoring of backorder reports, and working wi
Job Description
The Spa & Wellness Manager will be in charge of opening of the hotel's wellness facility, and managing the operation and business sides of the facility
Key Responsibiliti
Minimum Requirements:
Diploma or Degree in Hospitality Management.
3-5 years of experience as a Trainer in the hospitality industry; must have experience as a Restaurant Manager.
Experience
POSITION SUMMARY:
The Beauty and Nail Art Therapist will offer training to equip students with comprehensive knowledge and practical skills in the field of beauty therapy. The training should co
Responsibilities:
Ongoing review of client files to ensure that the correct client engagement procedures are followed by the Relationship Managers (‘RM’s) and that all the necessary
About the Customer Success Assistant role
The Customer Success Assistant will be involved in a proactive and client-focused approach, aiming to build long-term relationships and ensure clients feel
Responsibilities:
Respond promptly and professionally to customer inquiries via email, chat, phone, or other communication channels.
Assist customers with product-related questions, technical
Job Specifications
This is the entry and training grade for Diploma holders in this cadre. An officer in thislevel will work under the guidance of a senior officer.
Duties and responsibilities at
Front Desk Operations
Patient Registration
Billing And Payment Processing
Appointment Management
Customer service
Safety and security
Team Collaboration
Continuous learning
About the role
The Contact Center Executive at Sun King will work closely with the Operations and Sales teams to serve existing and potential customers by providing product and service inform
Job Ref. No: JAML020
Role Purpose
The role holder will interact with customers to provide them with information to address inquiries regarding products and services. In addition, they deal with
Job Summary:
The Customer Relationship Officer (Inbound Inquiries) is responsible for managing inbound inquiries from various channels including but not limited to chats, Social media, WhatsApp,
Duties and Responsibilities
Technical support – Liaise with Customer Service teams throughout the estate and iforium / game providers to understand and document player disputes and ensure
Tetra Pak East Africa has an exciting opportunity for an experienced Customer Service Representative who will drive order Management and design handling operational performance withi
Job Purpose Statement
The Assistant Manager, Customer Engagement is responsible for driving incremental high-quality customer growth for the Bank through relationship deepening and customer engagem
Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manage
About the role:
The Customer Retention Supervisor is a key member of our customer service department. The role holder will be responsible for leading a team of outbound retention specialists to ens
About the role:
As a Customer Retention Representative, you will play a pivotal role in proactively engaging with existing customers to ensure their satisfaction, address concerns, and promote loya