This role is a first step in the CSM organisation. Primarily focusing on the Tech segment, including the store customers, you will also have a portfolio assigned. Ubuntu is chosen by thousands of n
Our client in the beauty industry is looking for an intern who have done a course in food and beverage. You should have receptionist skills such as good customer service, good communication skills,
Service Crew
The Service Crew Member position is responsible for providing exceptional guest service and support, while working closely with the Unit Manager and other Team Members to maintain o
Our client in the beauty industry is looking for an intern who have been in the food and beverage industry. You should have receptionist skills such as good customer service, good communication ski
About Role
The role holder will deliver Simple, memorable, and efficient customer experience by efficiently managing customer orders from initiation to fulfillment. The role is pivotal in maintaini
Mission Statement for the Role
To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues.
Overall Responsibility
Re
About the role
The Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfact
Job Description
Customer Experience Officers are required to:
Have a direct day to day interaction with customers
Proactively call customers to check satisfaction level. Monitor issue
S HL/HRD/04/02 /24 : CLIENT EXPERIENCE MANAGER
Purpose of the Job:
Ensure delivery of superior customer experience at all points of the patient journey and lead innovation and creativity towards
Key Responsibilities
Provision of counselling, support, and information to MSK Clients and employees on phone
Monthly reports showing number of clients and staff counselled.
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Job Description
Working closely with the Regional Business Manager, and Senior Management, manages the Sales and Service Centre and offers leadership to staff in formulation and implementation of b
We are looking for Customer service officers who will act as the face of the company, directly work with customers to take orders, answer their questions, and provide additional support where needed.
Job Description
Consistently offer a professional, friendly greeting and engaging service.
Understand the Server’s tasks in the outlet.
Understand shift end reports in the outlet and t
About the role:
We are looking for awesome folks to join our dynamic Dispatch team to be a hERO (Human, Emergency, Response, Operator)! Reporting to the Dispatch Lead, you will be ensuring that we
About this Job
GeoPoll, the world’s largest mobile surveying platform working in emerging markets, is looking for CATI (Computer Assisted Telephone Interviews) interviewers based in Kenya.
About this Job
GeoPoll, the world’s largest mobile surveying platform working in emerging markets, is looking for CATI (Computer Assisted Telephone Interviews) interviewers based in Kenya.
ROLES & DUTIES
Support the QA lead in the onboarding of new staff
Support the QA lead in preparing training materials
Stand in for QA lead in their absence
Owning the QA process to sup
Job Summary
Are you a natural problem-solver with exceptional communication skills? Do you thrive in a fast-paced and customer-obsessed environment? We are seeking to recruit a Contact Centre Agent