HR Account Manager (SMEs) at Fanisi HR Solutions

• We seek to hire highly skilled and experienced HR Generalists with a passion for consulting and a strong track record in supporting SMEs. Join our dynamic team as a HR Account Manager. This role is responsible for providing expert guidance and support in all areas of human resources.

Key Duties and Responsibilities

• Execute on agreed client HR deliverables
• Manage and meet client expectations
• Interpret overall business strategy objectives into HR deliverables
• Provide innovative solutions to clients' HR needs and gaps
• Support managers within client businesses with their people needs
• Support the hiring manager in the recruitment and selection processes
• Create and implement robust client onboarding and orientation systems
• Review Client HR handbooks and policies to ensure they are up-to-date and compliant
• Write HR manuals/ handbooks and policies where necessary
• Advise the company on employee disciplinary matters
• Participate in performance management processes and documentation
• Coordinate employee exit processes and procedures
• Incharge of HR Admin and HR documentation; preparation of Jds, contracts etc
• Participate in company culture development
• Accurately manage payroll systems where necessary.

Person’s specifications

• At least 5 years of work experience in a busy SME
• Experience in a HR Consulting Agency and accounts management
• A Bachelor’s Degree in HRM or a related field
• Relevant HR Qualification and Registration
• Ability to quickly grasp concepts and translate facts and data into solutions
• Willingness to learn and a love for reading
• Thorough understanding of the Kenya labour laws
• High emotional intelligence and personable
• Must have excellent people skills
• Keen attention to detail and strong administration skills
• Excellent communication skills both oral and in writing
• Energetic and confident, able to address business owners and senior management
• Willing to gain training skills and learn how to develop training content