Regional Change Management Officer (Business Transformation) at Save the Children

Role Purpose:

The Regional Change & Deployment Manager is a role sitting within the Change and Deployment Team that has been created to deliver a number of high priority projects implementing new systems and business processes across Save the Children International (SCI)’s 55 country offices.

The Regional Change Manager has responsibility for managing the change & deployment activities for these priority projects across a number of locations. They are responsible for ensuring all key office stakeholders understand the C&D methodology and its application, facilitating and supporting the offices with each project rollout and consolidation, ensuring active office engagement and ownership to achieve a successful implementation.

For 2024/25 the role will be responsible for completing change and deployment activities relating to the implementation of a new operating model for Save the Children as well as the automation of key business processes such as cash and voucher assistance.

This will include supporting a designated portfolio of country offices across the ESA (East & Southern Africa) and WCA (West & Central Africa) regions. At least 40% of the time is expected to be spent travelling to support country offices.

EXPERIENCE AND SKILLS

Essential

• Demonstrated experience and capability of leading, facilitating and influencing change and the delivery of major projects affecting business processes and systems in the field
• Proven ability to work in a large complex and highly networked matrix organisation and influence through ‘soft power’
• Previous experience of, and highly effective in, the guiding and coaching of others towards successful delivery
• Experience of solving complex issues through analysis, definition of a clear way forward and ensuring buy in
• Excellent interpersonal skills, a proven ability to engage stakeholders
• Knowledge and experience of working within a standardised project methodology
• A strong results orientation and proactive approach
• Excellent communication skills, fluent in written and spoken both English and French
• Competent in MS Word, Excel and PowerPoint
• Willingness and ability to travel within the region for circa 40%
• A commitment to Save the Children values

Desirable

• Prior experience within an INGO
• A third language – either Spanish, Portuguese or Arabic.