After-Sales Administrator at Achelis Group Kenya

Responsibilities for the After-Sales Administrator Job

• Coordination and follow up on customer accounts; keeping customers constantly engaged.
• Dealing with incoming customer enquiries and assisting the sales force with daily sales administration activities.
• Processing a high volume of parts orders.
• Following up on invoices for all sales transactions
• Checking prices and contracts are up to date.
• Reporting monthly sales results to the sales team.
• Supporting the sales force with general operations to help reach the team’s objectives.
• Communicating internally important feedback from customers.
• Promptly dealing with and responding to high volumes of emails.

Requirements for the After-Sales Administrator Job

• Bachelor’s degree in Administration or related role
• High organizational skills and ability to manage several customer requests/ projects at the same time.
• Ability to prioritize own workload.
• Strong communication skills.
• Well versed in IT skills and SAP-ERP.
• An administrative or sales background.
• Must be detail oriented.
• Team player and capable of working independently.

Remuneration: Commensurate to experience, skills & qualification