Organic Customer Care Internships at Wanda Organic Limited (WOL)

Reports To: Customer Care Supervisor

Customer support in understanding the products and identify solutions to fit their needs, generating sales and renewals, whilst continuing to achieve customer satisfaction levels.

Roles for the Customer Care Internships

• Telesales
• Good Agriculture Practices Promotion (GAP)
• Customer Complaints Management
• Enquiries Management
• Marketing Support

Customer Care Internships Qualifications

• Degree in Agriculture or Horticulture
• MUST be graduates from University of Nairobi, JKUAT and Egerton
• Minimum of 1 years customer service experience in Telesales driven customer service organization
• Able to speak one of the local languages fluently: Kikuyu, Kamba, Kimeru, Luhya, Kalenjin, and Kiswahili
• Personal skills and attributes required
• Customer Oriented
• Excellent Communication Skills
• Problem Solving