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Symantec is a security software suite consisting of anti-malware, anti-intrusion, and firewall features for server and desktop computers.
Job description
The Symantec Systems Engineering (SE) team is responsible for the end-to-end technical engagement with Symantec’s customers– from initial, pre-sales discovery activities, through the full sales lifecycle, to solution deployment and value realization.
The Senior Symantec Systems Engineer will work together with the Direct Sales Team in selling Symantec'sThreat Protection solutions Information Protection solutions Network Protection solutions and Cyber Security Services to Symantec Customers and Prospects in East Africa Territory.
Symantec Systems Engineers are much more than technical experts. A successful Symantec SE is both:
An Engineer that understands how to sell engineered, high-tech cybersecurity solutions.
A Sales Person that understands and can apply engineering to solve bleeding-edge cybersecurity challenges.
Successful Symantec SEs are also able to provide technical information, advice on problem solving and, when required, specific technical support to our customers and partners, becoming a trusted advisor.
Highly successful Symantec SEs have built and maintain parallel expertise in:
- "Hard Skills": business acumen, presentation skills, building customer relationships, developing an engagement strategy.
- "Soft Skills": extensive technology and product knowledge plus broad hands-on, field experience
The primary responsibilities of the Senior SE role are as follows:
- Drive the complete technical sales cycle, from demand generation, qualification, product demonstrations and proof of concept testing up to the technical win, while executing on the related technical sales process.
- Design and architect solutions that match Symantec’s security portfolio to key clients' needs.
- Recognize new business opportunities in Enterprise Accounts and help to build and qualify the pipeline of opportunities.
- Take the lead on validating that Symantec technology is deployed in compliance with Symantec's recommendations and best current practices, so that it can truly deliver the maximum possible levels of value to our Customers.
- Active participation in account planning, developing and executing on product strategies and account plans.
- Develop and maintain a trusted advisor relationship with Customer’s InfoSec stakeholders including technical decision makers and influencers.
- Actively build and maintain strong relationships with key partner companies that can contribute to Symantec’s success
Qualifications
- Previous Experience in similar roles (Pre-Sales / Systems Engineering / Sales Engineer experience) in the Information Security arena covering network security, endpoint protection platforms, data center security, cloud security and information protection.
- In-depth & hands-on working knowledge and field experience in Cyber Security technology.
- Strong customer communications skills, written, oral and face-to-face.
- Strong presentation skills to both, large audiences and in one-to-one meetings (planned and ad-hoc).
- Good sense of relationship to work with all business functions such as marketing, operations, technical support.
- Knowledge & experience in any Symantec security relevant technologies or competitive technology.
- Ability to cover the full technical sales cycle from C-level discussion to PoC engagements.
- Must be very fluent in both oral and written English.
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