Water Services Supervisor at Optiven Limited

Job Purpose

We are seeking for an experienced Water services supervisor to lead and oversee the work at our Optiven Water Department. The eligible person will be responsible for ensuring the efficiency of business operations and marketing as well as setting strategic goals for the future.

S/he will be a competent leader able to provide guidance that enhances performance in a manner which incorporates the company’s vision and culture. The goal will be to ensure the profitability of our company’s activities to drive sustainable development and long-term success.

Duties and responsibilities:

• Grow and develop the water business to run efficiently and effectively to profitability.
• Coordinate water activities for example ensuring all customers’ requests on meters are handled on time.
• Manage customer complaints on water connections.
• Ensure all water bills are paid on time for analog meters.
• Ensure there are no illegal water connections.
• Work together with Optiven Finance department on financial analysis of KPLC payments vs. Revenue to see if it’s really profitable.
• Keep record of all water assets and ensure they are safe and well managed.
• Manage all boreholes to ensure the steady supply of water to customers, minimal breakdowns, and repairs.

Qualification.

• Been a business manager for at least 2 years
• Degree in a business-related course
• Financial Literacy – at least CPA Section 2
• Good customer service skills.
• Willing and able to do 60% Fieldwork and 40% office.
• High levels of integrity.