Hotel Supervisor at Janta Kenya

Job Summary: The hotel Supervisor is responsible for planning, organizing and developing of overall operation of the hotel.

Responsible for staffing, scheduling, training and developing hourly staff.

Duties and responsibilities

• Oversee front office operations
• Coordinate guest arrivals and departures
• Make sure any guest complaints or requests get handled immediately
• Co-ordination of front office, bar, housekeeping and service activities
• Manage Hotel Staff, create and implement staff schedules to ensure that no station within the hotel is left unmanned
• Make reservations for guests over the telephone or in person and instruct staff members to handle follow up duties
• Assist with cashiering functions by providing insight and support in handling bookkeeping activities

Requirements and qualifications

• Bachelors/Diploma in Hotel Management
• Exposed in the hotel industry
• Mature individuals ready to work for long hours.
• One year experience in a busy hotel industry.