Account Director at Bridge Talent Management

Business Performance / Client Relationship:

• Revenue forecast and tracking against projections – Business insights, cash flow and delivery on monthly targets.
• New business – existing and new clients acquired and large volume client base.
• Extracting greater value - achieve improved extraction, maximising opportunities by client.
• Leverage off tools and capabilities available within the Global platform to aide operational efficiency in Kenya and SSA
• Drive and align with the organization culture and values within the business.
• Deliver excellent client service.

Delivery Excellence:

• Work in unity with team to formulise the best possible strategy for Client with a holistic 360 solution
• Set upfront targets by client, track on a monthly basis and aim to achieve delivery by client by media owner.
• Work out strategy to maximise revenue to trading partners. Drive process for sign-off on money spent and improve controls.
• Manage unit to ensure minimum mistakes on your portfolio and no unaddressed / unresolved issues.
• Timely management of internal admin processes. Achieve all key deadlines

Awards and Perception :

• Drive innovation within your unit.
• Identify award winning work and take responsibility for producing phenomenal entries and entering into awards. This includes all categories and across disciplines.
• Build excellent supplier relationships throughout the year.
• Be the most visible agency in SSA.

Mobilisation:

• Take personal responsibility for own development and learning and personal objectives - proactively seeking out new learning opportunities.
• Understand and ‘live’ within organization values and behaviours supporting team to work as one.
• Identify areas where you wish to be trained further also ensure you have a mentorship programme in place in your unit.
• Attend all relevant training and actively use learning to drive performance in role. Seek out new relevant training and sources of knowledge.
• Leverage off tools and capabilities available within the Global platform to aide operational efficiency in Kenya and SSA

Requirements
Key Experience:

• Experience in leading client service teams with a focus on operational excellence and revenue growth.
• Demonstrated success in client acquisition, retention, and relationship management.