Affinity Sales Manager at Stratostaff

Duties and Responsibilities

• To drive business growth through the creation of new affinities in various platforms.
• To develop and implement strategies for affinity business through the creation of new opportunities for business acquisition, retention, customer service, and operations.
• Implement effective distribution channels and pricing strategy for new affinities.
• Prepare and implement the affinity budget.
• Develop mechanisms for measuring performance across different products and different affinities.
• Lead innovation and product development of different affinity solutions.
• Maintain close working relationships with key stakeholders to ensure better relationships.
• Develop effective debt management strategy for affinities.
• Drive distribution of affinity sales through digital channels.
• Meet affinity set sales target.
• ​​​​​​​Submit the monthly sales reports & sales pipeline.

Key result areas

The accountability areas are as follows:-

• Create effective affinity distribution models for diverse products.
• Meet 100% annual affinity budget.
• Ensure 100% retention of affinity business.
• 100% conformity to operational guidelines.
• 90% adoption of digital processes.
• Customer service satisfaction index of 95% and above for affinity clients.
• Growth of affinity solutions and bundled products.

Key Competencies

• Excellent communication and problem-solving skills.
• Product knowledge - Adequate knowledge and understanding of general insurance products.
• Quality - Demonstrates accuracy and thoroughness.
• Customer service - Respond promptly to customer needs.
• Able to work and lead a team to achieve commitment.
• Be a person of integrity.

Knowledge and Skills Required

• Five (5) years of experience in a supervisory position in the insurance or financial services industry.
• Understanding and experience in creating affinities.
• Experience in business development and retention.
• A proven track record of sales performance against set targets.
• Healthy knowledge of IT solutions and systems.

Academic and Professional Qualifications

The job holder must possess:

• A bachelor’s degree in a business-related field.
• Diploma in Insurance (ACII) or AIIK is an added advantage.