Associate Field Software Engineer at Canonical

Job Summary:

Canonical and Ubuntu are at the forefront of cloud and IoT computing, helping customers master the challenge of operations on hybrid cloud, bare metal, and container-based systems. Our Field Engineers are at the heart of this process, demonstrating, designing and delivering exciting solutions to a range of customers, from startups to Fortune 500s.

Canonical's Field Engineering division is unique in its approach with customers: we engage early on in the pre-sales process and remain engaged throughout the delivery phase. This approach creates exciting dynamics in which one is involved in various customer facing processes; going to sales events and providing engineering support to the sales team, designing solutions for customers and in the end implementing those solutions.

This requires unique skills, both technical and non-technical. TCP/IP networking, libvirt/KVM virtualization and core Linux operating system skills are a must-have in the course of discussing detailed architecture, designing complex solutions and guiding customers to successful infrastructure operations. Most of our team's solutions are based on OpenStack, Kubernetes, and Ubuntu; therefore the ideal candidate has interest and experience with one or more of these. If you have experience or are willing to learn about LXD, Snaps, MAAS, Juju and Ubuntu, this team is the best starting point.

As a Field Software Engineer you will:

• Engage early on in the pre-sales process and remain engaged throughout the delivery phase
• Discuss detailed architecture, designing complex solutions and guiding customers to successful infrastructure operations
• Use your knowledge of TCP/IP networking, libvirt/KVM virtualization and core Linux operating system skills to build customized solutions for our customers

The successful Field Software Engineer will have :

• BA/BS degree in Computer Science or related technical field
• 1-3 years of Linux development experience
• Must be able to speak English fluently
• Strong background contributing code in Python and Go to open source projects in the cloud or devices area
• Excellent communication and presentation skills
• High motivation, ability to multi-task and follow-up reliably on commitments
• Interest in customer-facing engagement, including pitching, demonstrating and understanding customer environment and needs
• Experience working with at least one or more of these technologies OpenStack, Kubernetes, and/or Ubuntu
• Experience with or willingness to learn new technologies, including LXD, Snaps, MAAS, Juju and Ubuntu
• Ability to travel globally for periods up to two weeks; up to 50% of travel time (pending on covid-19 restrictions)

Nice to have:

• Second language - Spanish, French, German or Italian

What Canonical Offers:

• Learning and Development
• Annual Compensation Review
• Recognition Rewards
• Annual Leave
• Priority Pass for travel
• Flexible working option