Branch Manager - Mombasa (FAK) at Absa Bank Limited

Job Summary

To support delivery of targeted retail business (non-medical) growth with the right parameters.

Job Description

Business Development- Branch

• Manage relations for all General and Medical business channels at the branch to deliver targeted premium outputs.
• Spearhead and implement market expansion strategies at the branch.
• Pipeline business management, quotation processing and transmitting the same within TATs.
• Draw up and operationalize SLAs with intermediaries for differentiated service delivery.
• Monitor and adhere to inter-departmental service level standards to ensure smooth running of the branch
• Renewal follow-up to achieve the renewal retention ratios.
• Champion cross selling for branch business
• Coordinate intermediaries’ activities at the branch level

Market Intelligence

• Collect market intelligence through research by reading articles, publications, internet, word of mouth and networking daily to keep abreast of market developments.
• Assess market opportunities with respect to competitor sales sources by remaining in touch with market forces and influencing.
• Manage knowledge capital by collecting, categorizing, storing, protecting, and distributing the result of market.

Financial

• Debt management as per the debt management standard
• Manage and control expenditure for travel, events, and promotional items.
• Plan, assign and allocate funds for events plans, or promotional items requited for brand management through brand management activities as per the structured calendar.

Operations & Compliance

• Actively keep up to date with relevant knowledge, legislation and developments within the business unit and insurance industry that may have an impact on the business advantage.
• Coordinate compliance with regulatory requirements for brokers for licensing and on boarding requirements as per ABC third party standards.

Education and Experience Required:

• Degree in Commerce, Insurance orBusiness Administration
• Qualified ACII or IIK
• At least 8 years in Insurance Sales/or Underwriting

Knowledge& Skills:

• Influencing and negotiation
• Team building
• Relationship management
• Interpersonal skills
• Networking
• Service level management

Competencies:

• Adhering to principles and First Assurance values
• Relating and networking
• Deciding and initiating action
• Planning and organizing
• Entrepreneurial and commercial thinking
• Adapting and responding to change
• Persuading and influencing
• Creating and innovating