Warranty Service Intern at BURN

About The Role

Burn is seeking to hire a Warranty Service Intern to support the delivery of warranty repair services at the Ruiru Factory.

Duties And Responsibilities

• Assisting walk-in customers and facilitating repairs
• Reporting repairs and taking photos of failed parts
• Dispatching repaired stoves from the factory
• Updating Warranty Return Photos from service stations
• Assisting with the packaging of warranty parts for local and expansion markets
• Validating and posting service orders
• Following up on incomplete repairs
• Any other duties assigned

Skills and Experience:

• Diploma in a relevant field
• 0-1 Year work-experience
• Proficient in Microsoft Office
• Self-driven and a team player
• Attention to detail\
• Strong verbal and written communication skills
• Knowledge of inventory management will be an added advantage