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Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.
Job Description
This role is responsible for the management and development of CRM, to ensure full utilization and tailoring of the platform to match and support business objectives, using agile techniques and strategies. This role will review and analyses business processes, services and information needs with a view to implementing change management initiatives to improve the user experience and increase productivity. A vital part of the role will be training users across the business and being the CMR champion.
Key Tasks And Responsibilities
Business Analysis
System Support and Maintenance
Project Management
Skills And Competencies
Qualification, Knowledge And Experience
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