Business Continuity Planning (BCP) Coordinator for COVID-19 at International Federation of Red Cross and Red Crescent Societies (IFRC)

 Job Description

• IFRC Africa Regional Office (ARO) Business Continuity
  • Organize meetings of the ARO BCP Task Force and ensure proceedings are documented.
  • Update the ARO BCP, incorporating inputs of the BCP Task Force and Senior Management Team (SMT).
  • Update the ARO Actioning Business Continuity (ABC) document and monitor actions by focal points.
  • Ensure that the SMT is updated on the ARO BCP and ABC.
  • Provide updates on BCP and ABC during ARO staff meetings as/when requested by the SMT.
  • Participate in and contribute to ARO COVID-19 Core Management, Extended Management Meetings, COVID-19 Task Force, and other internal technical coordination platforms.
  • Facilitate lessons learned exercise(s) to inform improvements to future ARO BCP and ABC processes.
• APRO Critical Incident Management
  • Support the ARO Critical Incident Management Team (CIMT) as/when requested by the SMT.
  • In the event of a critical incident, continually update the BCP incident log and status boards, ensuring that all relevant logs and levels of recording are appropriate.
  • Maintain chronological and concise record of critical incidents, meetings and decisions of the CIMT.
  • Support updating of ARO critical incident master event board (recording all significant events/developments) and secondary boards (displaying key operational decisions).
  • Support standing down of the ARO CIMT, including ensuring that all status board content is recorded, and the information retained/archived for future reference.
  • Business Continuity Plans of IFRC Africa Country Offices and CCST
  • Guide and support IFRC Country Offices and CCST to update theirs BCPs and ABC documents.
  • Maintain a record of the BC plans and ABC guidance documents of all IFRC offices in Africa.
  • Collate and provide regular updates to the SMT on BCP and ABC of all IFRC offices in Africa.
  • Support lessons learned exercise(s) to inform improvements to future BCP and ABC processes.
• National Society Business Continuity Plans
  • Analyze risks that may affect the ability of various Africa National Societies (ANS) to continue functioning, as basis for prioritizing countries for direct or remote support in BC planning.
  • Undertake a mapping and maintain a repository of ANS BCPs.
  • Assess BCP support needs of ANS.
  • Guide and support ANS to develop/update BCPs based on their needs and requests.
  • Refer ANS to the “National Society Business Continuity Help Desk” coordinated by the Global Disaster Preparedness Center (GDPC).
  • Facilitate learning webinars and forums for sharing good practices in BCP.

Education

• Relevant university education or an equivalent of qualifying experience.

• Certified professional training in contingency planning, business continuity planning and/or critical incident management.
• Basic Delegated Training Course or IMPACT. FACT, ERU, RDRT or HEOps Training.

Experience

• 4+ years’ experience in emergency response and recovery operations.
• Experience working for the Red Cross/Red Crescent or another international humanitarian aid organization.
• Experience of managing programmes/projects within a specialist area.
• Good understanding of the global humanitarian environment.
• Experience in readiness planning or business continuity planning.

Knowledge, skills and languages

• Self-supporting in computers (Email, Internet, spread sheets, word-processing, etc.)
• Skills in developing and training staff
• Skills in negotiation and building relations
• Solid and tested team coordination and/or support skills
• Comfortable working and communicating with National Societies in a diverse environment
• Ability to multitask and work under pressure
• Analytical skills
• Fluently spoken and written English
• Fluently spoken and written French

Competencies and values

• Movement context, principles and values and National Society Capacity Strengthening 
• Direction Setting and Quality Programme Management
• Information Management
• Safety and Security
• Collaboration and teamwork
• Resource Management