Communication and Engagement Officer at Medecins Sans Frontieres (MSF)

OBJECTIVES OF THE POSITION

In close collaboration with the MSF WWTB team, the Communications and Engagement Officer will advance the MSF WWTB objectives by

• implementing the MSF WWTB communication strategy
• supporting the consultation process
• creating and disseminating relevant and effective communications materials

MAIN RESPONSIBILITIES

Communication Strategy Implementation

• Under the guidance of the PC implement a communications strategy that ensures across the Movement, particularly the field:
• maximal awareness of the MSF WWTB project, and
• timely and appropriate updates and feedback with adapted content and methodology according to the target audience.

Consultation Support

• In coordination with the PC, support developing information packages and consultation tools for use in the conversations, and ensure participants use those tools.
• Support the organization of the sessions and follow up on information sharing in between sessions.
• Set up provision feedbacks and elaborate contents after each session of the facilitated consultations.
• Support communication of consultation sessions to the Movement and maintain updated the consultation communication calendar/agenda.
• Support the identification and follow-up of participants for each conversation.
• Monitor feedback on other channels such as the Souk, etc.
• Set up and monitor the digital engagement.

Content Dissemination Support

• Prepare and disseminate messages, packages and publications to the Movement and to specific target audience as needed, including compiling and finalising relevant materials.
• Support prompt and complete responses to inquiries from MSF colleagues regarding MSF WWTB process and plans.
• Produce project updates for internal use (Steering Committee, IB, Core ExCom, etc.) and keep updated information and documents repositories (website, SharePoint projects dossiers, etc.).
• Ensure information on the project is updated across Movement dissemination channels (i.e. Souk, MSF International Digest, OCs newsletter, etc.).

Other Communications Support

• Comms content production support: create, design, edit, and help produce original and adapted digital and print content, such as graphics, infographics, posters, etc.
• Web support: upload or update webpage content on SharePoint and Souk.
• Social media support: upload content to MSF social media channels (Yammer).
• In charge of all translation needs.

Job requirements

• Bachelor’s Degree.
• Experience (minimum 3 years) in similar positions in MSF at international level.
• MSF experience, preferably both in Field and HQ.
• Level of planning: priority setting for self.
• Communication skills: ability to write effectively for a wide variety of audiences.
• Networking skills: capacity to reach out to stakeholders across the Movement, diplomacy and strong interpersonal skills.
• Strong presentation and interpersonal skills.
• Capacity to organise work autonomously and proven time management and organisational skills.
• Ability to work effectively within a geographically dispersed team.
• Proficiency in English. French, Spanish, Portuguese and / or Arabic would be an advantage.
• IT literacy: standard Microsoft office applications. Expertise and knowledge of how to work in a virtual environment, skilled with use of new IT tools and apps, social media, Souk.
• Experience creating and managing internal MSF sites.
• Genuine interest in and commitment to the humanitarian principles of MSF.
• Availability to travel (COVID depending).

Deadline to apply: 9th October 2022