Communications Assistant G6 (UN Kenya Common Roster - Multiple Positions & Duty Stations) at United Nations Office at Nairobi (UNON)

Responsibilities

• Perform specialised communications processes and activities, to support staff in the development, preparation, execution and dissemination of campaigns for target audiences.
• Conduct research, suggest ideas, and provide coordination support to ensure the timely and effective delivery of video/film, photographic and radio projects.
• Manage the storage and distribution of audio/visual materials in accordance with relevant policies.
• Serve as an information focal point, support and/or coordinate media coverage of events to optimise publicity of organisation’s activities.
• Organise and execute special events, working closely with colleagues, external partners and media, to ensure events are effectively scheduled, publicised and attended.
• Monitor traditional and social media, and report relevant information to senior staff to inform the development and/or evaluation of communications activities and strategies.
• Under guidance, prepare content for use on traditional and social media platforms and networks, and printed materials, to enhance coverage and support of organisation’s activities, ensuring consistency with corporate messages.
• Distribute and promote communications guidelines for organisation staff to refer to when creating content.
• Manage updates and further develop internal records and databases, ensuring information is accurate, organised and available for others to access.
• Respond to specialised queries and requests for support, using initiative and following standard processes, to ensure timely and accurate resolution of all enquiries.
• Maintain relationships with internal and external stakeholders, in order to provide an aligned, coherent service, and to identify opportunities to collaborate/integrate processes and activities.
• Implement improvements to communications methods and practices, to contribute to a better flow of information about the organisation’s work to the media and stakeholders.
• Assist with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
• Assist with visualizations and updating information material such as web pages or brochures.
• Performs other duties as assigned.

Competencies

• PROFESSIONALISM: Knowledge of theories, concepts and approaches relevant to effective campaign management and ability to coordinate and manage complex communication campaigns and events. Establish effective collaboration and partnerships with officials at all levels inside and outside the organization and ability to perform analysis, modelling and interpretation of data in support of decision-making. Shows pride in work and in achievements.  Demonstrates professional competence and mastery of subject matter and is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns and shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Ability to analyse and interpret data in support of decision-making and convey resulting information to management.
• COMMUNICATION: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify and exhibits interest in having two-way communication. Tailor's language, tone, style and format to match audience and demonstrates openness in sharing information and keeping people informed.
• CREATIVITY: Actively seeks to improve programmes or services and offers new and different options to solve problems or meet client needs. Promotes and persuades others to consider new ideas and takes calculated risks on new and unusual ideas; Thinks ''outside the box''; Takes an interest in new ideas and new ways of doing things; Is not bound by current thinking or traditional approaches.

Education

• Completion of secondary education or equivalent is required. Bachelor’s degree in Communications, Journalism, International Relations, Public Relations, or other relevant field.

Job - Specific Qualification

• Relevant training in Communications or Public Relations is desirable.

Work Experience

• A minimum of Six (6) years of progressive in Communication Management, Public Relations, Information Management, or related area is required. The minimum years of relevant experience is reduced to (4)years for candidates who possess a first level University degree. Experience working with Microsoft Office applications is required. Experience in using integrated information management systems such as Enterprise Resource Planning (ERP) system is desirable. Experience in website administration (content management system), social networks administration and research is desirable. One (1) year of work experience within the United Nations or similar international organization is desirable One (1) year or more of experience in data analytics or related area is desirable.