Consultancy: Technology Playbook Project Manager, ICTD Digital Centre of Excellence (Remote) at UNICEF

Scope of Work:

The Playbook Project Manager is expected to support the following tasks:

• Support finalization and publication of Playbook version 2, inclusive of development and integration of Cybersecurity resources and Digital Resilience Self-Assessments: Monitor the quality and timeline of the Playbook content vendor deliverables, regularly reviewing progress and providing expert guidance, serving as liaison between vendor and UNICEF staff.
• Support setup and facilitation of a Technology Playbook User Review Group to inform Playbook version 2, identifying members and serving as focal point and co-coordinator of review forums.
• Coordinate and consult Technology Playbook internal stakeholders to review relevant Playbook version 2 content, including focal points with ICTD InfoSec, the Data, Analytics, Planning and Monitoring (DAPM)Division, and Office of Innovation.
• Liaise with internal team members and a designated vendor to ensure development of fit-for-purpose country office Digital Resilience self-assessments and cybersecurity resources for the technical area and incorporate within the Playbook version 2
• Ensure quality control and completion of SharePoint layout of new content for Playbook version 2.
• Oversee French and Spanish translations of Technology Playbook version 2 content: manage a contracted vendor to conduct translations of key resources and ensure layout of the translated materials onto the Playbook SharePoint Site.
• Conduct routine maintenance of Technology Playbook content and SharePoint site: ensure content on the Playbook site is updated as needed based on new internal guidance linked within the Playbook or new resources. Maintenance will include harmonization, as needed, with other internal tools and/or guidance or developing recommendations on integration of related internal tools and required resources.
• Develop internal communications plan intended to increase Playbook use, in coordination with ICTD communications team as well as internal stakeholders to enable cross-promotion of T4D tools.
• Develop and disseminate Playbook communications collateral, as defined in the Playbook version 2 communications plan.
• Deliver webinar and/or trainings on Technology Playbook for staff: following release of Playbook version 2, deliver at least one webinar and support development of slide decks for a Playbook training session to be held at the T4D OneTeam 2024 workshop.
• Work with the ICTD communications team to post announcements on new translations in appropriate internal forums.
• Analyze Playbook site data and feedback loops: monitor Playbook site analytics to identify the number and location of users, the content and resources accessed by staff, and test effective communications strategies. Use information gathered to develop communications materials and to inform maintenance and future updates to the Playbook.

To qualify as an advocate for every child you will have… 

• A first university degree in Media, Communication or Engineering 
• Experience in developing well-structured documentation for digital topics; incl. ability to break down complex technical topics for a nontechnical audience
• Experience in developing tools and guidance (such as work aids and templates) for users
• Knowledge of UNICEF T4D structures and processes would be an asset
• Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) is an asset. 

Deadline: 19 May 2024