Telesales Executive at Corporate Staffing

Responsibilities

B2C Clients

• Respond to all incoming calls, Email and WhatsApp messaging for potential and active clients for both B2C Raising all invoices for all incoming registration forms from potential clients;
• Follow up on raised invoice by calling the client/ sending Email/ WhatsApp to discuss mode of payment, negotiate terms of payment and expected date of payment;
• Book Introductory and Orientation zoom sessions for the academic team and the BDM supervisor
• Receipt incoming payment while updating receipted invoices;
• Prepare admission letter for the participants who may require the same.
• Prompt reminders for payment and registrations;
• Update the CRM and Strong Leads Excel Sheet.

B2B

• Build up on the B2B database.
• Setting up partnership/collaboration meetings on behalf of the Partnerships Lead &b Advisor
• Establishing leads for potential partners with the line cluster groups.
• Sending Emails for invitations to potential B2B Clients

Workshops and Training

• Sending Communication/invitation through Email/WhatsApp to clients on the upcoming training worships and conferences;
• Preparing and Sending invoices and follow up on upcoming training workshop and conferences;
• Requesting for competitive quotation for conference facilities and accommodations for onsite workshops and training;  
• Attending Potential workshops and conferences to establish networks and potential partners;
• Update the CRM and Strong Leads Excel Sheet.
• Any other Administrative task that maybe assigned to me by the manager.

Qualifications

• Bachelor’s degree in Business Management, Sales and Marketing and other related field.
• Humanitarian sector experience is an added experience.
• Experience in an academic institution is an added advantage.
• Good understanding of Microsoft Office
• Excellent Communication skills – both verbal and written skills.
• Have a business acumen.