Credit Controller at Ruaraka Uhai Neema Hospital

Job Responsibilities

• Undertake monthly credit account reconciliations and send credit statements to clients as required.
• Manage insurances for outpatient and inpatient pre-authorizations.
• Maintain and share clients’ payment reports/ statements as may be required from time to time.
• Constant follow up on overdue invoices by telephone, email and letter within agreed timescales.
• Manage insurances for outpatient and inpatient pre-authorizations.
• Handle disputed bills and resolve any conflicts with clients by coming up with amicable solutions to bring payment within the agreed terms.
• Provide accurate advice on billing queries.
• Respond promptly and completely to both client and internal enquiries.
• Provide ad-hoc reporting as and when requested by management.
• Ensure timely payments while maintaining a high level of client retention and satisfaction.
• Ensure that all transactions are compliant with Hospital’s policies and regulations.
• Other duties as delegated from time to time the CFO or anyone designated by her.

Qualifications

• Bachelor’s Degree in Finance, Accounting or any other related field from a recognized institution.
• Professional certification i.e. CPA will be an added advantage.
• At least 2 years’ experience in credit management and collections.
• Proven experience in handling insurance collections and negotiations.
• Must possess high integrity standards, high accuracy level and be detail oriented.
• Ability to build relationships, a good team player, good communication and interpersonal skills