Credit Manager at Umba

Job Description

As the Credit Manager/Team Lead for Umba's Logbook Loan Business, you will be responsible for overseeing the credit operations. Your primary objective will be to manage the credit evaluation process, ensure efficient loan disbursements, mitigate credit risks, and drive the overall success of the logbook loan portfolio. This role requires a strong understanding of the logbook loan industry, exceptional leadership skills, and a proven track record in credit management.

Responsibilities:

• Team Leadership:
• Provide effective leadership and guidance to a team of credit officers, including training, mentoring, and performance management.
• Set performance targets and ensure the team meets or exceeds them.
• Foster a positive work environment, encourage teamwork, and motivate the team to achieve departmental goals.
• Credit Operations Management:
• Oversee the end-to-end credit evaluation process, including reviewing loan applications, assessing borrower eligibility, and determining loan amounts.
• Develop and implement efficient credit policies, procedures, and workflows to streamline loan disbursements.
• Collaborate with other departments, such as sales and collections, to ensure seamless credit operations and customer satisfaction.
• Risk Assessment and Mitigation:
• Evaluate creditworthiness of loan applicants by analyzing financial statements, credit reports, and other relevant documents.
• Conduct thorough risk assessments and make informed decisions regarding loan approvals and rejections.
• Implement effective risk mitigation strategies to minimize default rates and delinquencies.
• Monitor the loan portfolio performance, identify potential credit issues, and take proactive measures to mitigate risks.
• Compliance and Regulatory Adherence:
• Stay up-to-date with relevant lending laws, regulations, and best practices in the logbook loan industry.
• Ensure compliance with all legal and regulatory requirements in credit operations, documentation, and customer data management.
• Collaborate with compliance officers to implement necessary measures to adhere to anti-money laundering (AML) and Know Your Customer (KYC) policies.
• Reporting and Analysis:
• Generate regular reports on credit portfolio performance, including key metrics, trends, and risk analysis.
• Provide insights and recommendations based on data analysis to optimize credit processes, improve portfolio quality, and enhance profitability.

Qualifications and Experience:

• Bachelor’s degree in Finance, Business Administration, or a related field. A master’s degree is a plus.
• Proven experience (5+ years) in credit management, preferably within the logbook loan or consumer lending industry.
• Strong understanding of logbook loans, collateral evaluation, and risk assessment methodologies.
• Excellent leadership and team management skills, with the ability to inspire and motivate a diverse team.
• Sound knowledge of lending regulations, compliance frameworks, and credit risk management practices.
• Analytical mindset with the ability to interpret data, generate insights, and make data-driven decisions.
• Strong problem-solving and decision-making abilities in complex credit scenarios.
• Excellent communication skills, both verbal and written, with the ability to interact effectively with internal teams, external stakeholders, and customers.
• Proficient in using credit management software, Microsoft Office Suite, and other relevant tools.