Data Analyst at Chancen International

MAIN JOB PURPOSE:

• As a Data Analyst Senior Associate, you will play a key role in analyzing complex datasets to identify trends, patterns, and insights that drive business decisions. You will collaborate with cross-functional teams (Heads of Department) to identify opportunities that will drive business growth and improve efficiency.
• The role needs a high level of experience in database administration, report development, data issue resolution, and all elements of data analytics, such as mining, creation, and visualization, as well as a thorough understanding of common data analysis tools and databases.
• Your ability to communicate complex findings in a clear and concise manner will be essential in influencing key stakeholders and driving data-driven decision-making. This is an exciting opportunity to make a real impact on our organization and contribute to our success in a fast-paced and dynamic environment.

MAIN DUTIES AND RESPONSIBILITIES:

• Work directly with Heads of Departments and Users to gather requirements and prioritize data-driven projects that align with business goals.
• Develop and maintain dashboards and reports using data visualization tools for clear communication.
• Create detailed documentation of methodologies, processes, and findings to support transparency and knowledge sharing.
• Conduct workshops and training sessions to enhance data literacy and the use of data in decision-making among employees as well as training on new reports and dashboards
• Proactively analyze data to answer key questions for stakeholders or yourself, with an eye on what drives business performance, and investigate and communicate which areas need improvement in efficiency and productivity through analysis of complex datasets
• Perform quarterly general system data audits, pre-graduation data audits, and data audits for the new intake, and share reports with the hierarchical supervisor. Analyze member journey data to provide information for organizational learning and opportunities for leveraging data to drive business solutions/improvement of operations
• Ensure systems and reporting structures provide appropriate portfolio and impact information and performance outputs to all levels of management.
• Perform the role of database administration of the Core Banking System and User support.
• Support the Partnership Department with ISA calculations and repayment analysis
• Work on technical research projects, supporting the design of research studies, and survey instruments, and developing data monitoring systems in collaboration with the relevant departments.

 Educational Qualifications

• Minimum Bachelor's Degree in Statistics, Data Science, Computer Science, or in other related fields

Technical Skills, Competencies, and Experience

• Proven working experience of at least 3-5 years as a Data Analyst or Business Data Analyst and knowledge of Database Administration.
• Knowledge of system reports design and development using reporting packages (SAP Crystal Reports, Powerbi, Tableau,R, etc),
• Strong knowledge of using statistical packages for analyzing datasets (Excel, SPSS, SAS, etc)
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy Knowledge about the RDBMS systems especially Oracle Database
• Knowledge of structured query language (SQL)
• Programming experience in (XML, Javascript, Python, or ETL frameworks) would be an added value.
• Technical expertise in data models, database design development, data mining, and segmentation techniques
• High-level experience in methodologies and processes for managing and handling large data sets and relational databases.
• Strong experience in Data cleaning and Predictive Modeling
• Ability to analyze existing tools and databases and provide software solution recommendations.
• Ability to understand and manage stakeholder requests including ensuring a clear understanding of the ask and working with the wider team to ensure this is properly captured, impacted, and assessed
• Demonstrates a strong work ethic and ability to take the initiative and ownership to deliver value to the business
• Ability to work under pressure and meet tight deadlines.
• Ability to work collaboratively with the team
• Excellent written and oral communication skills in English