Head of Debt Reconciliation at CIC Insurance

PURPOSE:

Responsible for ensuring CIC account receivable are reconciled and signed off with the respective intermediaries and clients.

PRIMARY RESPONSIBILITIES:

• Responsible for meeting targets in monthly receivables and keeping bad debt to a minimum.
• Monitoring debtor balances to ensure a reduction in debtor’s DSO; Ensuring credit and collection policies and procedures are followed within your team.
• Clients and intermediary visitation, calls and emails chasing from debtors.
• Liaise with sales Managers regarding overdue/disputed accounts
• Disputes review on a weekly basis with escalation to GCFO as appropriate.
• Dealing with overdue accounts that have gone into dormant including liaising with third party recovery agencies.
• Liaison with underwriting and claims department for closure of reconciling items
• Resolution of recon items and ensure closure
• Monthly sign –off of the intermediary balances with the respective debtors
• Preparation of debt reconciliation monthly reports to be table to credit control strategy committee.
• Responding to relevant client and intermediary’s enquiries; Processing and reconciliation of invoices; Checking and posting of receipts to accounting systems.

 Academic, Professional and Technical Competencies

Essential Knowledge/Skills and Experience Required:

• Minimum of 5 years’ relevant experience.

 Desirable Knowledge/Skills and Experience Required:

• Strong knowledge of debt management, collections, reconciliation.
• Excellent communication and presentation skills
• Problem solving skills
• Excellent interpersonal skills
• Good analytical skills