Housekeeping Manager at Phina Consultants LTD

Key Responsibilities:

• Manage and oversee all housekeeping operations to ensure the highest standards of cleanliness and guest satisfaction.
• Lead, train, and motivate the housekeeping team to deliver exceptional service.
• Develop and implement effective cleaning procedures and checklists.
• Monitor inventory levels of cleaning supplies and equipment, and manage ordering and budgeting.
• Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure compliance with quality standards.
• Address and resolve guest feedback and concerns related to housekeeping services.
• Ensure adherence to health, safety, and hygiene regulations.

Qualifications:

• A degree or diploma in Hospitality Management or a related field is preferred.
• Proven experience in housekeeping management or a similar supervisory role.
• Strong leadership and organizational skills.
• Excellent attention to detail and ability to work efficiently under pressure.
• Effective communication and interpersonal skills.
• Proficiency in housekeeping management software and systems.