Information Technology Associate at World Food Programme (WFP)

About the job

The Business Transformation unit within WFP Kenya provides digital assistance services to UN World Food Programme, programmes and operations in Kenya. These services include but not limited to business solution application under the freedom in a framework (FIAF) guideline; support and maintenance of existing business solution; end user training; business process automation; data analysis and support for O365 Tools.

This position is expected to deliver digital assistance services (DAS) to digitize WFP’s programmatic response, leveraging core and/or deploying bespoke local DAS solutions.

Key Accountabilities:

1. Design and implement stable reliable and effective IT applications.
2. Data Analytics and BI.
3. Produce System Specification requirements from business problems when required.
4. Research and suggest new business solutions and services, to support office automation.
5. Provide system support to users for developed solutions.
6. Create and maintain technical documentation.
7. Implement required testing regime to ensure developed systems are functional.
8. Developing and maintaining APIs to support data and technology integration where needed.
9. Respond to service requests on developed systems and incident resolution.
10. Ensure developed solutions follow WFP guidelines for software solutions
11. Any other tasks as assigned