International Donor Development Specialist at Save the Children

Role Purpose:

Save the Children has launched its ambitious 2022-2024 strategic plan with the aim of significantly increasing unrestricted funds. Engaging, inspiring, and retaining our supporters and increasing their value over time has been identified as one of our pillars of growth. Therefore, it is a priority for our Members to recruit an experienced and passionate individual to the Save the Children International Fundraising team.

The Global Marketing and Fundraising Hub (GMFH) supports members in Asia, Europe, Latin America and North America. A number of the team members work remotely and the location of this job is flexible. The role will involve virtual work with member teams and, on occasion, travel to support donor development in new markets as well as more established fundraising markets, subject to covid travel restrictions.

The purpose of this role is to drive our existing plans in supporter retention and development across the Save the Children movement in order to increase long-term unrestricted income.

The International Donor Development Specialist will:

• Lead on developing a strong network across Members to drive a significant increase in sustainable unrestricted income through improvements and optimisation in retention programs across all channels, with a particular focus on regular giving income
• Take responsibility for identifying the critical insights and then influence Members to maximise opportunities to increase the value over a supporter’s lifetime
• Create collaborative ways of working and initiatives with the SCI fundraising team to ensure that effective retention strategies are developed, embedded and integrated across our digital and acquisition channels.
• Play a critical role on our humanitarian fundraising work, specifically contributing to the Individual Giving and Humanitarian cluster working groups to develop conversion and second gift strategies from this donor cohort.
• Develop a global mid-value strategy and work closely with members to ensure they are implementing these programs to drive donor revenue and value.

As part of the GMFH team within Save the Children International you will be motivated by influencing, training and working alongside our colleagues around the world.

In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal job description and be able to vary work hours accordingly.

EXPERIENCE AND SKILLS

• Experience in leading on the development of strategies for effective donor development and value maximization in complex international organisations with multiple stakeholders
• Experience of representing an international team and organisation to senior staff at national/international levels to influence their fundraising programmes and priorities
• Substantial proven experience influencing supporter retention and development activities with a demonstrable record of success in reducing attrition and growing value. Experience in doing this in multiple markets is an advantage
• Experience developing and implementing supporter journeys across multiple channels
• Experience in developing organisational strategies and plans and measuring effectiveness
• Excellent skills across mail, telephone and digital essential
• Demonstrable understanding or experience of working within a team with knowledge management and skill sharing responsibilities equivalent in scale and focus to this role in multiple countries including more mature as well as start-ups in emerging markets
• Capacity to build and maintain excellent relations and to work effectively in a multicultural and multi-ethnic environment respecting diversity
• Experience of working in a support role to a diverse range of fundraising markets
• Strong personal organisational and self-management skills with an ability to lead and work in teams and motivate others
• Ability to think critically, objectively, analytically and strategically, solve problems quickly and show initiative
• An assertive and persuasive negotiator
• Ability to articulate the work of Save the Children with passion
• A self-starter using initiative to see opportunities to achieve objectives in this role
• Excellent communications skills, both written and verbal
• Strong IT skills particularly in Microsoft Word, Excel, Power Point and Outlook
• Fluent in English with excellent writing and speaking mandatory, additional language skills such as Spanish would be an asset
• Willing and able to travel to support members directly or to relevant events as required.

Closing Date : Oct 31, 2022