IT Intern at Danish Refugee Council

Key Responsibilities

IT Operation 

• Install and configure computer hardware, authorized software, systems, networks, printers, and scanners. 
• Offer technical support to all end users of hardware & software issues. 
•  Ensure that company data is safely backed up to OneDrive and SharePoint. 

Digital Innovation 

• Daily monitoring of servers to for optimal performance,100% uptime and availability of systems. 
• Maintain, improve, and ensure healthy back-ups of beneficiaries’ database. 
• Generate monthly systems usage reports  
• Work closely with the system developer to maintain optimum levels of communication to complete projects effectively and efficiently. 
• Undertake simple development tasks on the Information Management Systems as assigned from time to time. 
• Serve as a productive project team member by completing assigned tasks. 

Qualifications

About you
In this position, you are expected to demonstrate DRC’s five core competencies:

• Striving for excellence: You focus on reaching results while ensuring an efficient process. 
• Collaborating: You involve relevant parties and encourage feedback. 
• Taking the lead: You take ownership and initiative while aiming for innovation. 
• Communicating: You listen and speak effectively and honestly. 
• Demonstrating integrity: You act in line with our vision and values. 

Qualifications and Experience

• Have a bachelor’s degree in IT/BBIT/ Computer Science 
• At least 1 Year Experience in fast paced organisation
• Have HTML, PHP-MVC, JS and CSS coding background. 
• Knowledge of CodeIgniter framework will be an added advantage. 
• Basic understanding of relationship database including MySQL. 
• Basic understanding of Linux (Ubuntu) and Windows 10 support. 
• WordPress portfolio will be an advantage. 
• Attention to detail with an excellent analytic and research background. 
• Cheerful, articulate, positive attitude and eager to learn.  
• Fluency in English.