IT & Social Media Intern at Bridge Talent Management

Responsibilities  

• Managing digital assets and infrastructure
• Troubleshooting technical and operational issues
• Setting up hardware and software applications as and when required
• Providing general support for the IT department and for the company’s computer users
• Handling customer and colleague queries regarding networks, systems and applications, often through a help desk.
• Design and implement social media strategy to align with business goals.
• Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)
• Monitor SEO and web traffic metrics
• Collaborate with other teams, like marketing, sales and recruitment to ensure brand consistency
• Communicate with followers, respond to queries promptly and monitor customer reviews
• Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)
• Suggest and implement new features to develop brand awareness, like promotions and competitions
• Stay up-to-date with current technologies and trends in social media, design tools and applications

Requirements

• Diploma or bachelor's degree in IT or related field.
• Ability to learn and progress.
• Knowledge of hardware and software
• Passion for technology and social media