Key Accounts Manager at Brites Management

Duties & Responsibilities

• Develop, review and implement company policies, procedures and practices that support attainment of company goals and objectives in respect of sales and distribution of products
• Developing a solid and trusting relationship between major key clients and company
• Resolving key client issues and complaints
• Developing a complete understanding of key account needs
• Anticipating key account changes and improvements
• Managing communications between key clients and internal teams
• Managing account team assigned to each client
• Strategic planning to improve client results
• Negotiating contracts with the client and establishing a timeline of performance
• Establishing and overseeing internal budgets with the company and external budgets with the client
• Working to achieve set targets by getting constant supplies to the Key Accounts
• Collaborating with the sales team to maximize profit by up-selling or cross-selling
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
• Meeting all client needs and deliverables according to proposed timelines
• Analyzing client data to provide customer relationship management
• Expanding relationships and bringing in new clients

Key Area Results 

• Ensuring timely and accurate information is passed to the various user departments concerning products demand and supply.
• Developing, and maintaining new market outlets;
• Should be self-driven, ambitious, analytical, fast learner.
• Should possess leadership qualities and yet be a team player as well.
• Good interpersonal and communication skills.
• Uplifting and merchandising for existing retailers;
• Product promotions and exhibitions;
• Territory development and sustainability
• Debt collection from clients.

Qualifications

• Bachelor’s Degree / Diploma in Business Management, Sales and Marketing or equivalent.
• At least 8 years of relevant experience in a busy manufacturing company as a Key Accounts Manager
• Good communication and reporting skills, good negotiation skills, self-driven and result
• Integrity is a key element for this position.