Manager Card Systems at KCB Bank Kenya

The Position: 

The role holder will maintain an efficient Card Management System. He/She will deliver quality service to both internal and external customers and always provide high system availability of systems. In addition, he/ she will provide operational assistance and guidance in IT related areas to the Card Center team and ensure compliance of the card management system with payment associations (VISA & MASTERCARD). 

Key Responsibilities:

• Provide technical support for existing Tranzware Online, Card Management System (CMS), Interchange, Agency, Multiperso (Instant Card Issuance), IntelliNac, ATMs, FIMI and implementation of related projects.
• Delivering business solutions by ensuring that they are well tested and are rolled out in a manner that does not adversely affect business processes.
• Perform core systems administration tasks, that is, the custodian of systems, ensure security of systems and information, maintain inventory of systems, and perform authorized users’ administration.
• Collect and account for transactions acquired through merchant establishments, ATMs, and other sources.
• Establish and maintain data processing schedules and controls to ensure timely delivery of quality assured outputs.
• Ensure timely delivery of reports for users, processing of incoming and outgoing files to and from VISA and MASTERCARD and any other interfaced systems.
• Ensure 24*7 availability of the card systems as required by users.
• Keep track of systems and user related issues and attend to them promptly.
• Perform system upgrades and apply system patches promptly received from system vendors.

The Person:

For the above position, the successful applicant should have the following:

• Bachelor’s degree in Information Technology, Computer Science, Mathematics, or related field.
• Professional qualifications in any one of the following: Oracle Database Administration or Linux Certification or ITIL Certification.
• 4 years Technology experience with at least 3 years in Card Systems.
• 2 years Linux Server Administration; IT Projects and Business Analysis.
• Experience in Banking Operations is desired.
• Strong interpersonal and communication skills.