Manager Relationship Private Banking at Standard Bank Group

JOB PURPOSE

To provide Private Clients of the region with full product agnostic relationship management and excellence of service within a responsive controlled environment.

KEY RESPONSIBILITES

• Generate new business opportunities in the Kenyan market for the onshore and offshore businesses
• Meet agreed revenue targets
• Meet global service/experience standards of Standard Bank HNW Clients through ownership of the relationship and by providing a single point of entry for the client into HNW Clients and Group offerings
• Take accountability for client profitability on a product agnostic basis (ie across the clients’ portfolio of products)
• Coordinate and execute an appropriate client contact plan and ensure coordination with broader marketing and events
• Identify and manage business risks for Standard Bank by ensuring that standards, regulations and required processes are adhered to
• Provide appropriate advice to clients on products and service offerings and ensure that these are packaged and structured to minimise risk to protect the interest of both parties. Collaborate with product specialists (both onshore and offshore)
• Broaden client relationships within the Group through introductions and facilitation of business flows through CIB, BCC and Liberty as appropriate.
• Represent Standard Bank HNW Clients in a professional manner, help build its profile and reputation as a high quality service, with a focus on maintaining long-term relationships with clients

QUALIFICATIONS

• Appropriate financial or investment degree
• Proven track record in the financial services industry, preferably with relationship management experience in Private Clients, Business Banking or Investment Banking.